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Client Operations Associate Jobs in Jonesville, NC

Belk

Estee Lauder Beauty Advisor - Full Time

Mount Airy, NC · On-site

$14.25 - $17.75/hr

Encourage repeat client interactions as a knowledgeable and trusted resource. * Merchandise and ... Support selling and store operations by assisting with other tasks as assigned. * Support store ...

Belk

Estee Lauder Beauty Advisor - Full Time

Mount Airy, NC · On-site

$14.25 - $17.75/hr

Encourage repeat client interactions as a knowledgeable and trusted resource. * Merchandise and ... Support selling and store operations by assisting with other tasks as assigned. * Support store ...

Belk

Estee Lauder Beauty Advisor - Full Time

Mount Airy, NC · On-site

$14.25 - $17.75/hr

Encourage repeat client interactions as a knowledgeable and trusted resource. * Merchandise and ... Support selling and store operations by assisting with other tasks as assigned. * Support store ...

Belk

Estee Lauder Beauty Advisor - Full Time

Mount Airy, NC · On-site

$14.25 - $17.75/hr

Encourage repeat client interactions as a knowledgeable and trusted resource. * Merchandise and ... Support selling and store operations by assisting with other tasks as assigned. * Support store ...

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All JobsClient Operations Associate JobsClient Operations Associate Jobs in Jonesville, NC

Client Operations Associate information

See Jonesville, NC salary details

$10

$24

$49

How much do client operations associate jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for client operations associate in Jonesville, NC is $24.26, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $27.98 per hour, depending on experience, location, and employer.

What does a client operations associate do?

A Client Operations Associate is responsible for supporting the day-to-day activities related to client accounts, ensuring smooth operations and high-quality service. Their tasks typically include onboarding new clients, processing transactions, resolving client inquiries, and maintaining accurate records. They act as a liaison between clients and internal teams to address issues and optimize client experiences. This role requires strong organizational skills, attention to detail, and effective communication abilities.

What are the key skills and qualifications needed to thrive as a client operations associate?

To thrive as a Client Operations Associate, you need strong analytical abilities, attention to detail, and a background in business, finance, or a related field. Familiarity with CRM systems, data management tools, and proficiency in Microsoft Excel are commonly required, while certifications in project management or operations can be advantageous. Excellent communication, organizational skills, and a client-focused mindset help build strong relationships and ensure smooth operations. These skills are critical for efficiently managing client accounts, resolving issues, and supporting overall business objectives.

How does a client operations associate typically collaborate with other departments within a company?

Client Operations Associates often serve as a bridge between the client and internal teams such as sales, account management, and finance. They coordinate with these departments to ensure client requirements are met, resolve operational issues, and streamline onboarding or account changes. Strong communication and organizational skills are essential, as the role involves tracking progress, relaying feedback, and helping to maintain high levels of client satisfaction by facilitating smooth internal workflows.

What is the difference between Client Operations Associate vs Client Services Coordinator?

AspectClient Operations AssociateClient Services Coordinator
Required CredentialsTypically a bachelor's degree, relevant certifications (e.g., CRM tools)Similar educational background, often with customer service certifications
Work EnvironmentCorporate offices, financial firms, consulting companiesFinancial institutions, marketing agencies, client-facing departments
Employer & Industry UsageUsed in finance, consulting, tech sectorsCommon in finance, marketing, and service industries
Search & Comparison IntentPeople comparing operational roles focused on client management and backend processesIndividuals looking for client-facing roles emphasizing service and support

The main difference is that a Client Operations Associate focuses on managing internal processes, data, and backend operations to support client accounts, while a Client Services Coordinator emphasizes direct client interaction, support, and service delivery. Both roles require strong communication skills and industry knowledge, but their primary focus areas differ.

What is a client operations associate?

A client operations associate is responsible for managing client accounts, ensuring smooth service delivery, and supporting client needs. They often handle communication, data management, and coordinate with internal teams using tools like CRM software to maintain client satisfaction and operational efficiency.

What is the role of a client operations associate?

A client operations associate is responsible for managing client accounts, ensuring smooth communication, and supporting service delivery. They often handle onboarding, troubleshoot issues, and use tools like CRM systems to maintain accurate client data. Strong organizational and communication skills are essential for this role.

What cities near Jonesville, NC are hiring for Client Operations Associate jobs?

Cities near Jonesville, NC with the most Client Operations Associate job openings:

Client Operations Associate jobs near you

Client Operations Team Member in office 9a-6p PST : Elkin, NC

Prism Medical Products, LLC

Elkin, NC • On-site

Full-time

Medical

Posted 23 days ago

Job description

Description
Come for a job, stay for a career!
The Client Operations Team Member is crucial to the success of the company! With positions ranging from Intake to Order Processing, here at Prism, we believe that each employee should be given the opportunity to grow and advance in their career.
A day in the life of a new Client Operations Team Member:
  1. Creates and maintains patient files with accuracy and efficiency according to departmental procedures and guidelines within deadlines with or without supervision
  2. Each representative in Intake will be responsible for reaching the minimum upload standards of 135 per day within 30 days and maintain that standard each day
  3. Will review discrepancies in data received and assign them to the appropriate department
  4. Will verify patient name, address, and primary insurance is correct in the patient file to prevent patient file documentation, billing, or shipping errors
  5. Ensure Additional Documentation items received are uploaded, labeled, and moved to the correct designated location

After 90 - 120 days, a Client Operations Team Member could become responsible for:
  1. Proficient navigation of current operations software; find and retrieve patient information within the system as it pertains to each patient/facility experience.
  2. Proficient use within Microsoft Outlook applications and how it's relative to our operations and ability to service our customers with high level client care.
  3. Gaining knowledge of wound care products we provide to our patients and informational resources available; categories, properties, coverage and monthly allowable.
  4. Becoming knowledgeable of all types of required documentation indicating medical necessity.
  5. Gaining ability to evaluate the patient file for issues or errors as well as verifying the order is a Service Request or Standard Written Order.
  6. Knowing how to resource information as it pertains to your experience.
  7. Knowing Prism's scope of service and the geographic areas we operate within.
  8. Effectively processing all verified patient orders to ensure industry leading delivery time.
  9. Accurately shipping a minimum daily quota of up to 40 orders.
  10. Providing routine order status notification to referring facilities with respect to the patient order.
  11. Answering the phone quickly (once trained) in a professional and courteous manner and direct calls to the appropriate parties, if necessary.
  12. Delivering solution based service to all patients and clinicians.

Why you'll love working here:
  • Stable schedule
  • Monday-Friday (no weekends!)
  • Casual work environment
  • Close-knit company culture: fun events and contests throughout the year
  • Community Involvement
  • Health Benefits available to full-time employees
  • Education Assistance opportunities available
  • Your job has purpose - helping people get the medical supplies they need!

Position Requirements
Responsibilities and tasks required to be #teamPRISM:
  • Communicate effectively via phone, email, or verbally to patients, clinicians, and other team members.
  • Be a team member and assist others with duties as needed.
  • Maintain a positive attitude that enhances the organizations reputation and growth
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Ability to handle a variety of challenging situations in a professional and courteous manner.
  • Adhere to all company policies and procedures regarding employment, safety and compliance and report any concerns of non-compliance in any area to your manager immediately.
  • Perform other duties as requested by management and/ or COC.

Education/Experience/Knowledge Requirements:
  • High School Diploma or equivalent, Associates or Bachelor degree preferred
  • Minimum 6 months in a customer focused/customer service environment
  • General office skills; typing, filing and answering phones
  • Ability to handle fast paced environment and multi task
  • Working knowledge of Microsoft Office and Microsoft Outlook
  • Good communication skills, both verbal and written

Full-Time/Part-Time
Full-Time
Shift
Days
Position
Client Operations Team Member
Exempt/Non-Exempt
Non-Exempt
About the Organization
PRISM Home Medical Supply Specialists provides seamless delivery of wound care, urological and ostomy supplies. PRISM is one of the fastest growing Home Medical Supply Specialists in the industry and has a reputation of excellence for dedicated service to patients, health care professionals and industry partners.
PRISM welcomes talented, motivated, and progressive-thinking professionals to contribute to the company's reputation of excellence! As one of the fastest growing companies in the industry, PRISM offers employees the opportunity to establish a growing and successful career. PRISM's comprehensive training program and autonomous work environment gives individuals the ability to develop personally and professionally. As PRISM continues to grow, we are constantly looking for dynamic, top talent to add to our great team!
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
This position is currently accepting applications.

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