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Client Operations Associate Jobs in Illinois (NOW HIRING)

Tavern Research

Business Operations Associate

Chicago, IL · On-site

$78K - $93K/yr

Business Operations Associate Location: Chicago, IL Office: 3 days/week in South Loop office ... On any given day you might be generating a client contract, chasing down an invoice, briefing a ...

INMAR, Inc.

Warehouse Operations Associate

Libertyville, IL · On-site

$15.50 - $18.50/hr

The Warehouse Operations Associate position requires high attention to detail and the ability to ... Inspect product conditions and prepare for disposition according to client contract terms.

Inmar

Warehouse Operations Associate

Libertyville, IL

$15.50 - $18.50/hr

The Warehouse Operations Associate position requires high attention to detail and the ability to ... Inspect product conditions and prepare for disposition according to client contract terms.

M1 Finance

Broker Operations Associate

Chicago, IL · On-site

$70K - $85K/yr

Partner closely with Customer Service to investigate and resolve client escalations. * Help create, document, and maintain processes for different business functions within the Invest Operations team.

M1 Finance

Broker Operations Associate

Chicago, IL · On-site +1

$70K - $85K/yr

Partner closely with Customer Service to investigate and resolve client escalations. * Help create, document, and maintain processes for different business functions within the Invest Operations team.

M1 Finance

Broker Operations Associate

Chicago, IL

Partner closely with Customer Service to investigate and resolve client escalations.  * Help create, document, and maintain processes for different business functions within the Invest Operations ...

KOHLS

Part-Time Stockroom Operations Associate

Chicago, IL · On-site

$15 - $21.65/hr

Client facing retail or service industry experience Pay Range: $15.00 - $21.65 Kohl's offers a ... associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE ...

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Client Operations Associate information

See Illinois salary details

$10

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$51

How much do client operations associate jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for client operations associate in Illinois is $25.43, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $29.33 per hour, depending on experience, location, and employer.

What is the difference between Client Operations Associate vs Client Services Coordinator?

AspectClient Operations AssociateClient Services Coordinator
Required CredentialsTypically a bachelor's degree, relevant certifications (e.g., CRM tools)Similar educational background, often with customer service certifications
Work EnvironmentCorporate offices, financial firms, consulting companiesFinancial institutions, marketing agencies, client-facing departments
Employer & Industry UsageUsed in finance, consulting, tech sectorsCommon in finance, marketing, and service industries
Search & Comparison IntentPeople comparing operational roles focused on client management and backend processesIndividuals looking for client-facing roles emphasizing service and support

The main difference is that a Client Operations Associate focuses on managing internal processes, data, and backend operations to support client accounts, while a Client Services Coordinator emphasizes direct client interaction, support, and service delivery. Both roles require strong communication skills and industry knowledge, but their primary focus areas differ.

What are the key skills and qualifications needed to thrive as a Client Operations Associate, and why are they important?

To thrive as a Client Operations Associate, you need strong analytical abilities, attention to detail, and a background in business, finance, or a related field. Familiarity with CRM systems, data management tools, and proficiency in Microsoft Excel are commonly required, while certifications in project management or operations can be advantageous. Excellent communication, organizational skills, and a client-focused mindset help build strong relationships and ensure smooth operations. These skills are critical for efficiently managing client accounts, resolving issues, and supporting overall business objectives.

What does a Client Operations Associate do?

A Client Operations Associate is responsible for supporting the day-to-day activities related to client accounts, ensuring smooth operations and high-quality service. Their tasks typically include onboarding new clients, processing transactions, resolving client inquiries, and maintaining accurate records. They act as a liaison between clients and internal teams to address issues and optimize client experiences. This role requires strong organizational skills, attention to detail, and effective communication abilities.

How does a Client Operations Associate typically collaborate with other departments within a company?

Client Operations Associates often serve as a bridge between the client and internal teams such as sales, account management, and finance. They coordinate with these departments to ensure client requirements are met, resolve operational issues, and streamline onboarding or account changes. Strong communication and organizational skills are essential, as the role involves tracking progress, relaying feedback, and helping to maintain high levels of client satisfaction by facilitating smooth internal workflows.

What is a client operations associate?

A client operations associate is responsible for managing client accounts, ensuring smooth service delivery, and supporting client needs. They often handle communication, data management, and coordinate with internal teams using tools like CRM software to maintain client satisfaction and operational efficiency.

What does a customer operations associate do?

A client operations associate manages and supports client accounts by handling inquiries, processing transactions, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and organizational skills to maintain client satisfaction and operational efficiency.

Is a CSA job stressful?

A Client Operations Associate (CSA) role can be stressful due to handling client inquiries, managing multiple tasks, and meeting deadlines. Success in the position often depends on strong communication skills, organization, and the ability to work under pressure.

What jobs pay 4000 a week without a degree?

A Client Operations Associate typically earns less than $4,000 weekly, but high-paying roles without a degree include sales managers, real estate brokers, and certain tech sales positions, which can reach or exceed that amount with experience and commissions. These roles often require strong communication skills, industry knowledge, and sometimes certifications, but not necessarily a college degree.
What are the most commonly searched types of Client Operations jobs in Illinois? The most popular types of Client Operations jobs in Illinois are:
What cities in Illinois are hiring for Client Operations Associate jobs? Cities in Illinois with the most Client Operations Associate job openings:
Client Operations Associate jobs near you

Business Operations Associate

Tavern Research

Chicago, IL • On-site

$78K - $93K/yr

Full-time

Medical, Retirement, PTO

Re-posted 1 hour ago

Job description

Business Operations Associate
Location: Chicago, IL
Office: 3 days/week in South Loop office
Reports to: Chief Business Officer (CBO)
About Tavern Research
Tavern Research is a political tech startup building tools and insights to help our customers win elections and make better, evidence-based decisions. We specialize in scaling expert human work, such as content generation and survey research to support thoughtful, data-driven civic engagement. We're a venture-backed, mission-driven, fast-moving, and mostly technical team focused on supporting campaigns and organizations working to strengthen democratic participation. We are experimental by design and expect every team member to continuously improve how they work using new tools and technology. Everything else is on our website. If you still have questions, let us know when you apply!
About You
You're an operator at heart. You see a problem, you solve it. You see a list, you work it. You don't wait for permission or perfect instructions. You figure out what needs to happen and you make it happen.
You're scrappy and resourceful. You solve problems before they're escalated and find creative solutions when the playbook doesn't exist yet. Chaos doesn't rattle you. You build order inside of it, track a dozen moving pieces without dropping any, and would never send a contract that says "unknown company."
You're comfortable with AI tools and know how to use them to move faster, but you have the judgment to know when human finesse matters more. You write clearly, communicate professionally, and know the difference between escalating and just handling it. Experience in politics, campaigns, or political technology is a plus, but what matters most is that you execute.
About the role
Tavern Research is looking for a Business Operations Associate to serve as a right hand to the Chief Business Officer. This is a high-impact, generalist role for someone who thrives in ambiguity and moves fast. You'll fill critical gaps across contracts, finance, marketing, and day-to-day business operations, freeing up senior leadership to focus on strategy.
On any given day you might be generating a client contract, chasing down an invoice, briefing a marketing consultant, or triaging an internal request that slipped through the cracks. You'll work directly with the CBO and across every business unit, touching contracts, finance, sales ops, marketing, and general operations. No two days look the same. That's the point.
This is not a role where you sit in meetings and make decks. You'll have a direct impact on how the business runs day-to-day, working closely with senior leadership in a small, high-trust team at a pivotal moment of organizational growth.
We value in-person work and expect employees to work regularly from our Chicago office. We're open to a range of arrangements - full-time, part-time, temp-to-hire, or contract. If this sounds like you, we'd love to hear from you.
Responsibilities
  • Own end-to-end contract generation, review, and execution using existing templates and automation tools, ensuring all client-facing documents are accurate, standardized, and sent on time.
  • Support billing, invoicing, and bookkeeping processes, and liaise with external accounting resources to keep the books clean.
  • Coordinate with external marketing consultants on campaign execution, help clear the marketing task backlog, and support digital campaigns, social media, and outbound communications.
  • Maintain and manage CRM/HubSpot structure and hygiene, support the sales team with deal logistics and pipeline tracking, and ensure smooth handoffs between sales, delivery, and business unit leads.
  • Act as the operational catch-all: when something falls through the cracks, you pick it up.
  • Manage internal ticketing and requests, triage operational needs across the team, and support tech ops, vendor management, and office operations as needed.
  • Assist with fundraising preparation and forward-looking financial planning support alongside the CBO.
  • Leverage AI tools to move faster and build lightweight processes where there's currently chaos, without losing the judgment to know when human attention matters most.

Qualifications
  • 2+ years of experience in management consulting, business operations, startup ops, sales ops, or a similar generalist role, or a strong recent grad with demonstrated hustle and organizational chops.
  • Experience with some combination of: strategic and operational projects, contracts/legal ops, billing/invoicing/bookkeeping coordination, CRM/sales ops, vendor management, or marketing coordination.
  • Strong written communication skills: clear emails, polished docs, professional client-facing materials.
  • Strong spreadsheet skills and technical fluency; comfortable in CRMs, task trackers, and AI tools, and quick to pick up new systems.
  • Proven ability to manage multiple workstreams independently without dropping balls.
  • Detail-oriented enough to catch errors, organized enough to track them all.
  • Sound judgment: knows when to act independently and when to escalate; comfortable operating with incomplete information in a fast-moving environment.
  • Experience supporting a fast-moving small team or startup.
  • Bonus: familiarity with HubSpot, Rippling, or contract automation tools; background or interest in politics, campaigns, or political technology.

Benefits
  • Premium health insurance
  • Unlimited PTO
  • Office closed for all federal holidays
  • 401k match
  • Equity

Tavern Research is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
The pay range for this role is:
78,000 - 93,000 USD per year (HQ)

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