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Client Onboarding Associate Jobs in Rochester, NY

Travel Cath Lab Tech

Rochester, NY

$2.2K - $3.0K/wk

We accomplish this through our total dedication to our clients and field associates, our over 15 ... client's criteria. This allows us to tailor our services to best suit the staffing needs of our ...

New

Onboarding Made Easy: We handle physicals, titers, and more so you can focus on care * Clinical ... We accomplish this through our total dedication to our clients and field associates, our over 15 ...

Onboarding Made Easy: We handle physicals, titers, and more so you can focus on care * Clinical ... We accomplish this through our total dedication to our clients and field associates, our over 15 ...

Travel Med-Surg Registered Nurse

Rochester, NY · On-site

$1.9K - $2.6K/wk

Onboarding Made Easy: We handle physicals, titers, and more so you can focus on care * Clinical ... We accomplish this through our total dedication to our clients and field associates, our over 15 ...

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Client Onboarding Associate information

See Rochester, NY salary details

$13

$25

$41

How much do client onboarding associate jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for client onboarding associate in Rochester, NY is $25.66, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $28.27 per hour, depending on experience, location, and employer.

What are some common challenges faced by Client Onboarding Associates during the onboarding process, and how are they typically addressed?

Client Onboarding Associates often encounter challenges such as managing tight deadlines, handling complex regulatory requirements, and coordinating between multiple internal teams and clients. To address these, Associates typically rely on strong organizational skills, clear communication, and thorough documentation. Many organizations provide structured workflows and regular training to ensure compliance and efficiency, and teamwork is encouraged to resolve issues quickly and maintain a smooth onboarding experience for clients.

What are the key skills and qualifications needed to thrive as a Client Onboarding Associate, and why are they important?

To thrive as a Client Onboarding Associate, you need strong organizational skills, attention to detail, and knowledge of client relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, onboarding software, and document management systems is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are valuable soft skills that set top performers apart. These skills ensure a smooth onboarding experience, build client trust, and contribute to long-term client satisfaction and retention.

What is the difference between Client Onboarding Associate vs Client Relations Specialist?

AspectClient Onboarding AssociateClient Relations Specialist
CredentialsTypically requires a bachelor's degree in business, communications, or related fieldOften requires similar degrees; certifications in customer service or relationship management are a plus
Work EnvironmentUsually works in financial services, banking, or consulting firms, focusing on new client setupWorks across industries, maintaining ongoing client relationships and satisfaction
Employer & Industry UsageCommon in finance, banking, and professional services for onboarding new clientsUsed broadly in finance, tech, and service industries for client retention

The main difference is that a Client Onboarding Associate focuses on the initial setup and integration of new clients, ensuring a smooth onboarding process. In contrast, a Client Relations Specialist manages ongoing relationships, aiming to retain clients and enhance satisfaction after onboarding.

What does a Client Onboarding Associate do?

A Client Onboarding Associate is responsible for guiding new clients through the initial setup and integration process with a company’s products or services. This role involves collecting and verifying client information, ensuring all necessary documentation is completed, and coordinating with internal teams to facilitate a smooth transition. Client Onboarding Associates also address client questions, resolve any issues that may arise during onboarding, and help ensure a positive first experience. Their work is essential in building strong client relationships and setting the foundation for long-term customer satisfaction.
What job categories do people searching Client Onboarding Associate jobs in Rochester, NY look for? The top searched job categories for Client Onboarding Associate jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Client Onboarding Associate jobs? Cities near Rochester, NY with the most Client Onboarding Associate job openings:

Senior Survey Technician

Fisher Associates, P.E., L.S., L.A., D.P.C.

Rochester, NY • On-site

$33 - $39.42/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


Job description

Description:

Senior Survey Technician - Rochester, NY


Lead Rochester-area senior survey production supporting Fisher’s headquarters market, Finger Lakes infrastructure programs, boundary and topographic mapping, transportation survey, LiDAR deliverables, ROW/easement mapping, and civil/site projects across Upstate New York.


Turn complex field data into accurate, client-ready survey deliverables while mentoring technicians, strengthening QA/QC, supporting Project Surveyors, and advancing consistent survey production standards across multidisciplinary infrastructure and site development work.


What You’ll Do

  • Plan, coordinate, and execute complex survey production tasks, including multi-discipline infrastructure, boundary retracements, topographic surveys, LiDAR data integration, and digital terrain modeling.
  • Lead QA/QC reviews for survey base maps and deliverables prepared by Survey Technicians, serving as a trusted technical resource for accuracy, consistency, and schedule performance.
  • Develop high-quality survey base mapping, DTMs, Right-of-Way plans, easement mapping, acquisition mapping, and 3D deliverables from field-collected survey, terrestrial scanning, and drone-mounted LiDAR data.
  • Support firmwide capabilities in AutoCAD Civil 3D, MicroStation, and OpenRoads, including technical guidance, training support, survey software workflows, and field equipment coordination.
  • Mentor survey technicians and support staff while collaborating with Project Surveyors, field crews, engineers, GIS, planning, and project delivery teams to solve technical issues and keep work moving.
Requirements:

What We’re Looking For

  • Associate’s degree in Surveying, Geomatics, Civil Engineering Technology, or related field preferred, or equivalent experience.
  • 5-10 years of progressive land surveying, survey CAD, survey production, mapping, or survey technician experience preferred.
  • Strong knowledge of land surveying mathematical principles, terminology, field methods, survey data processing, boundary/topographic survey workflows, and QA/QC expectations.
  • Extensive experience with AutoCAD Civil 3D and MicroStation/OpenRoads required; experience with LiDAR, terrestrial laser scanning, drone/UAV data, Leica systems, or DOT/agency standards preferred.
  • Professional ownership, critical thinking, problem-solving, adaptability, collaboration, integrity, respect, active listening, sound judgment, curiosity, and continuous-improvement mindset.

Preferred Qualifications

  • Experience preparing survey base maps, DTMs, ROW plans, easement/acquisition mapping, transportation survey deliverables, and civil/site survey support documents.
  • Ability to review, refine, and troubleshoot survey data from field crews, scanning, GPS, total station, LiDAR, and multidisciplinary project sources.
  • Comfortable mentoring technicians, supporting onboarding, sharing best practices, and helping standardize survey production workflows across projects and offices.
  • Strong communication skills with the ability to coordinate with Project Surveyors, field crews, engineers, GIS staff, clients, and internal project teams.

Why Join Fisher

  • Step into a senior technical role where your survey expertise is valued, your voice is heard, and your work directly shapes successful project outcomes.
  • Work on meaningful infrastructure, transportation, civil/site, GIS, planning, and community-shaping projects while growing as a trusted survey production leader.
  • Join a collaborative, flexible culture built on mentorship, accessible leadership, ownership, professional development, continuous learning, and work-life balance.

Compensation + Benefits

  • Hourly range: $33-$39.42/hr; actual compensation varies based on experience, qualifications, education, and other factors and excludes the value of benefits.
  • Competitive benefits include medical, dental, vision, 401(k), company-paid life and disability insurance, PTO, paid holidays, and supplemental benefits.
  • Hybrid work schedule, professional development reimbursement, shareholders program, tuition assistance, strong work-life balance, and employee groups focused on community, inclusion, and employee voice.

Location Flexibility

This role is based in Rochester, NY. Fisher will also consider strong candidates located near Rochester, Buffalo, Canonsburg, Syracuse, Ithaca, Albany, or other established Fisher office locations, based on project needs and team alignment.

Fisher Associates is committed to fostering a diverse and inclusive workplace and does not discriminate on the basis of any protected status under federal, state, or local law.


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