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Client Onboarding Associate Jobs in Rochester, NY

HR Works, Inc.

HR Consultant

Fairport, NY · On-site

Recruiting and Onboarding * Employee Relations * Payroll and Compensation * Professional ... Bachelor's degree in human resources, Business or related field, or associate degree with ...

HR Works

HR Consultant

Rochester, NY · On-site

Recruiting and Onboarding * Employee Relations * Payroll and Compensation * Professional ... Bachelor's degree in human resources, Business or related field, or associate degree with ...

Workfit Medical

Travel Nurse Recruiter

Rochester, NY · On-site

Client & Facility Coordination: * Collaborate with account managers and facility partners to ... High school or equivalent, Associates degree or higher preferred Required experience: * Recruiting ...

ABM

Administrative Assistant

Rochester, NY · On-site

$20.49/hr

... and onboarding activity, and supporting governance processes across the Amazon account. The ... With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative ...

ARMStaffing

Travel Cath Lab Technologist

Rochester, NY · On-site

$2.2K - $3.0K/wk

Onboarding Made Easy: We handle physicals, titers, and more so you can focus on care * Clinical ... We accomplish this through our total dedication to our clients and field associates, our over 15 ...

ARMStaffing

Travel ICU Registered Nurse

Rochester, NY · On-site

Onboarding Made Easy: We handle physicals, titers, and more so you can focus on care * Clinical ... We accomplish this through our total dedication to our clients and field associates, our over 15 ...

ARMStaffing

Travel NICU Registered Nurse

Rochester, NY · On-site

Onboarding Made Easy: We handle physicals, titers, and more so you can focus on care * Clinical ... We accomplish this through our total dedication to our clients and field associates, our over 15 ...

ARMStaffing

Travel Med Surg/Telemetry RN

Rochester, NY · On-site

Onboarding Made Easy: We handle physicals, titers, and more so you can focus on care * Clinical ... We accomplish this through our total dedication to our clients and field associates, our over 15 ...

ARMStaffing

Travel Med-Surg Registered Nurse

Rochester, NY · On-site

$1.9K - $2.6K/wk

Onboarding Made Easy: We handle physicals, titers, and more so you can focus on care * Clinical ... We accomplish this through our total dedication to our clients and field associates, our over 15 ...

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All JobsClient Onboarding Associate JobsClient Onboarding Associate Jobs in Rochester, NY

Client Onboarding Associate information

See Rochester, NY salary details

$13

$25

$41

How much do client onboarding associate jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for client onboarding associate in Rochester, NY is $25.63, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $28.22 per hour, depending on experience, location, and employer.

What are some common challenges faced by Client Onboarding Associates during the onboarding process, and how are they typically addressed?

Client Onboarding Associates often encounter challenges such as managing tight deadlines, handling complex regulatory requirements, and coordinating between multiple internal teams and clients. To address these, Associates typically rely on strong organizational skills, clear communication, and thorough documentation. Many organizations provide structured workflows and regular training to ensure compliance and efficiency, and teamwork is encouraged to resolve issues quickly and maintain a smooth onboarding experience for clients.

What are the key skills and qualifications needed to thrive as a Client Onboarding Associate, and why are they important?

To thrive as a Client Onboarding Associate, you need strong organizational skills, attention to detail, and knowledge of client relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, onboarding software, and document management systems is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are valuable soft skills that set top performers apart. These skills ensure a smooth onboarding experience, build client trust, and contribute to long-term client satisfaction and retention.

What is the difference between Client Onboarding Associate vs Client Relations Specialist?

AspectClient Onboarding AssociateClient Relations Specialist
CredentialsTypically requires a bachelor's degree in business, communications, or related fieldOften requires similar degrees; certifications in customer service or relationship management are a plus
Work EnvironmentUsually works in financial services, banking, or consulting firms, focusing on new client setupWorks across industries, maintaining ongoing client relationships and satisfaction
Employer & Industry UsageCommon in finance, banking, and professional services for onboarding new clientsUsed broadly in finance, tech, and service industries for client retention

The main difference is that a Client Onboarding Associate focuses on the initial setup and integration of new clients, ensuring a smooth onboarding process. In contrast, a Client Relations Specialist manages ongoing relationships, aiming to retain clients and enhance satisfaction after onboarding.

What does a Client Onboarding Associate do?

A Client Onboarding Associate is responsible for guiding new clients through the initial setup and integration process with a company’s products or services. This role involves collecting and verifying client information, ensuring all necessary documentation is completed, and coordinating with internal teams to facilitate a smooth transition. Client Onboarding Associates also address client questions, resolve any issues that may arise during onboarding, and help ensure a positive first experience. Their work is essential in building strong client relationships and setting the foundation for long-term customer satisfaction.
What are popular job titles related to Client Onboarding Associate jobs in Rochester, NY? For Client Onboarding Associate jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Client Onboarding Associate jobs in Rochester, NY look for? The top searched job categories for Client Onboarding Associate jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Client Onboarding Associate jobs? Cities near Rochester, NY with the most Client Onboarding Associate job openings:
Client Onboarding Associate jobs near you
HR Consultant

HR Consultant

HR Works, Inc.

Fairport, NY • On-site

Part-time

Posted 13 days ago

Job description

Our HR Consulting Division is seeking experienced HR Consultants (Full-time or Part-time) to deliver exceptional service to our clients located in Rochester, NY. As an HR Consultant with HR Works, your knowledge and experience in the profession is valued, allowing you to make impactful contributions while maintaining a strong work/life balance.
POSITION SUMMARY:
In this role, the HR Consultant plans and carries out policies relating to all phases of human resources activity for our clients by utilizing expertise in a variety of areas, including:
  • Data Tracking and Record-Keeping
  • Benefits and Leave Administration
  • Regulatory Compliance and Safety
  • Recruiting and Onboarding
  • Employee Relations
  • Payroll and Compensation
  • Professional Development and Coaching

THE IDEAL CANDIDATE WILL HAVE:
  • Current knowledge of State and Federal employment law, including experience with practical application and interpretation of
  • Strong analytical skills including the ability to research, analyze and make recommendations.
  • Outstanding communication, interpersonal, and relationship building skills.
  • Excellent organizational, time management and multi-tasking skills
  • Flexibility, adaptability and a readiness to jump in and contribute.
  • Strong computer skills: Microsoft Office Suite, HRIS and/or payroll system(s) experience preferred.
  • Availability during typical business hours, Monday - Friday.
  • PHR/SHRM-CP Certification or other related certifications desired (i.e. CEBS, CCP)

EXPERIENCE AND EDUCATION
  • At least three (3) to five (5) years progressive HR Generalist or HR Manager experience is required.
  • Bachelor's degree in human resources, Business or related field, or associate degree with commensurate experience required.

Why consider HR Works, Inc. as your next employer?
  • Best Company to Work in New York State - Our 13th Consecutive Year on the List!
  • Recipient of Rochester Business Ethics Award
  • Rochester Top 100 and INC 5000
  • Certified as a Great Place To Work

Our HR Consultant Model is especially appealing to those HR Professionals who thrive with diverse work assignments & environments, possess a positive, driven attitude, enjoy problem solving & developing solutions while having a team of HR Compliance Professionals supporting you. If this sounds like you, apply today!
*Pay rate, number of hours and length of assignment subject to negotiated client contracts. HR Works Consultants are hired to perform work for our clients which may supplement the client's workforce or to provide assistance in special work situations such as, but not limited to, employee absences, skill shortages, seasonal workloads, or to perform special assignments or projects.
HR Works, Inc. is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. HR Works, Inc. will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.

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