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Client Manager Large Law Jobs in Rochester Hills, MI

Stillman Law Office

Client Audit Manager

Farmington Hills, MI · On-site

$102K - $134K/yr

Stillman Law Office is a nationally recognized creditors' rights and collections law firm ... The Client Audit Manager is responsible for managing the Firm's client audit program and supporting ...

Disability Law Group

VA Law Clerk

Troy, MI · On-site

$18 - $23/hr

From the first phone call to the final resolution of a case, we treat each client's situation as ... Our Law Clerks work alongside our attorneys and case managers to perform substantial legal and ...

Socket.dev

Employment Law Attorney

Detroit, MI · On-site

$120 - $160/hr

For millions of Americans, we're their last line of defense against insurance companies, large ... Ability to manage high volume of cases and hearings * Excellent client service and communication ...

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All JobsClient Large Law JobsClient Manager Large Law JobsClient Manager Large Law Jobs in Rochester Hills, MI

Client Manager Large Law information

What is a client manager large law?

Client Managers in large law firms are professionals responsible for managing and nurturing relationships with the firm's key clients. They act as the primary point of contact, ensuring client satisfaction, understanding client needs, and coordinating legal services across practice areas. Their role often includes business development, client communication, and collaborating with attorneys to deliver high-quality service. By maintaining strong client relationships, they help retain business and identify new opportunities for the firm.

What are some common challenges faced by client managers large law, and how can they effectively address them?

Client Managers in large law firms often navigate complex client portfolios, balancing the needs of high-value clients while ensuring seamless communication between legal teams and clients. They may encounter challenges such as managing multiple stakeholders, addressing urgent client concerns, and adapting to changing client expectations. To succeed, Client Managers typically develop strong organizational skills, maintain proactive communication, and foster collaborative relationships with attorneys and support staff. Leveraging client management software and regularly updating clients on case progress can also help address these challenges effectively.

What are the key skills and qualifications needed to thrive as a client manager large law, and why are they important?

To thrive as a Client Manager Large Law, you need a deep understanding of legal industry trends, client relationship management, and business development, often supported by a degree in law, business, or a related field. Familiarity with CRM software, legal technology platforms, and sometimes certifications like Certified Legal Manager (CLM) are typically required. Outstanding communication, negotiation, and problem-solving skills are crucial for building trust and navigating complex client needs. These skills ensure the delivery of high-value services, client retention, and the growth of business relationships within large law firms.

What is the difference between Client Manager Large Law vs Client Relations Specialist?

AspectClient Manager Large LawClient Relations Specialist
CredentialsLegal or business management background, relevant certificationsCustomer service or communication certifications often preferred
Work EnvironmentLarge law firms, corporate legal departmentsCorporate offices, legal service providers
Employer & Industry UsageLegal industry, law firms, corporate legal teamsLegal services, consulting firms, corporate sectors
Search & Comparison IntentUnderstanding legal client management rolesCustomer relationship roles in legal context

The main difference is that a Client Manager Large Law focuses on managing legal clients within law firms or legal departments, often requiring legal or management credentials. In contrast, a Client Relations Specialist handles client interactions and satisfaction, sometimes in legal or corporate settings, with a stronger emphasis on customer service skills.

Client Manager Large Law jobs near you

Senior Client Manager - Construction

Unison Risk Advisors

Bloomfield, MI • On-site

Full-time

Re-posted 9 days ago

Job description

Senior Client Manager, Construction - Job Description
Position Summary
Responsible for managing and servicing a portfolio of Property & Casualty clients by delivering tailored risk management and insurance solutions. This role serves as the primary client contact, providing strategic guidance, overseeing service delivery, and collaborating with internal teams to ensure client satisfaction, retention, and growth. The position combines hands-on execution with client leadership responsibilities and plays a key role in maintaining strong carrier and client relationships.
Key Responsibilities
Functional Leadership & Ownership
• Own and manage a book of Property & Casualty business, ensuring high-quality service delivery and client satisfaction.
• Serve as the primary point of contact for clients, providing guidance on risk management and insurance solutions.
• Lead client strategy, including coverage design, renewals, and retention initiatives.
Hands-On Execution & Delivery
• Assess client risk exposures and design appropriate insurance programs.
• Market accounts to carriers, compile underwriting information, and negotiate terms.
• Support day-to-day servicing including endorsements, certificates, billing, and coverage inquiries.
Reporting, Quality & Operational Support
• Ensure all client deliverables are accurate, timely, and compliant.
• Prepare proposals, stewardship reports, and client communications.
• Monitor service execution and resolve issues proactively.
Cross-Functional Partnership & Integration
• Collaborate with Sales, Client Executives, and internal teams to achieve growth and retention goals.
• Support onboarding of new clients and ensure seamless integration.
• Maintain strong relationships with carrier partners and internal stakeholders.
Growth, Change & Special Initiatives
• Support business growth through upsell and cross-sell opportunities.
• Participate in special projects, initiatives, and process improvements.
• Contribute to training and development of team members.
Process Improvement & Best Practices
• Identify opportunities to improve workflows and service delivery.
• Stay current on industry trends, carrier appetites, and market conditions.
• Promote best practices and operational excellence.
Accountability
• Deliver high-quality client outcomes aligned with business goals.
• Maintain accuracy, compliance, and reliability of all client service work.
• Drive client retention and satisfaction.
• Build strong internal and external relationships.
• Demonstrate ownership, accountability, and sound decision-making.
Qualifications
Required
• Property & Casualty License.
• 5-10+ years of commercial lines experience.
• Prior client management experience in Property & Casualty.
• Strong relationship management and communication skills.
• Ability to work independently and execute effectively.
Preferred
• College degree or equivalent professional experience.
• Advanced industry designations or certifications.
• Experience in complex or large client environments.
Key Competencies
• Strategic Thinking
• Ownership & Accountability
• Client Relationship Management
• Communication & Influence
• Business Acumen
• Process Improvement

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