Client Manager Large Law Jobs in Rochester Hills, MI

C1: 1 Contact, 1 Connection, 1 Choice

C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.

So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is C1.

Summary

The Client Executive is responsible for selling all products and services offered in the C1 portfolio. This position must meet their assigned targets consistently while searching for growth opportunities with existing clients and new logos. This is accomplished by managing and developing client relationships.

Essential Functions

• Provides sales consultation, design, support, and management of client activity involving but not limited to the collaboration, enterprise networking, data solutions and security products and services with primary focus in designated region
• Establishes, maintains, and develops business with clients and potential clients in the assigned business sectors to enhance the potential for meeting the objectives of maximum profitability and growth through effective sales and services
• Analyzes client/competition situations, client’s business issues and interests, and generates a strategy that achieves business objectives
• Maintains accurate sales forecasting capability and an active reporting procedure in accordance with C1’s standards
• Develops, implements, and executes a Business Plan that is consistent with short-range and long-range company objectives and assigned targets
• Conducts C-level business discussions
• Develops and maintains technical competency in all products offered including all solutions from represented manufactures as well as professional services offered by C1
• Develops relationships (with existing as well as potential clients) that enables business growth to achieve assigned targets
• Expedites the resolution of client escalations/complaints
• Stays well informed on industry changes, participates where possible in organizations directly involved with C1’s prime markets, and continually works to improve sales techniques and sales knowledge
• Fosters strong working relationships with supporting teams such as; sales support, marketing, services, purchasing/inventory to reach assigned targets
• Keeps advised on company policies, procedures, and objectives, clarifying them with manager when and if questions arise, and is always prepared to accurately discuss these policies with clients
• Engages and manages an end-to-end sales cycle (work with multiple cross-functional teams)
• Sells with a heavy emphasis on solutions offered by C1 that are consistent with assigned targets
• Consults innovatively, to offer client solutions with technical acumen
• Facilitates new solutions to clients by being a disrupter – can go wider in existing account, innovative, can make the client look at solutions in a new way
• Understands and identifies client needs and is a vertical expert (e.g., Public Sector, Healthcare, etc.)
• Identifies key pain points within client base and knows how to solve them (overcome objections)

Required Qualifications

• 5+ years of direct selling experience in communications and data technology
• 4-year college degree in Business or equivalent in experience
• Ability to call on and work directly with C level executives in mid to large enterprise to close business opportunities
• Strong presentation, verbal, and communication skills
• Demonstrates sales ability and technical aptitude
• Proven track record of territory development including new business accounts
• Proficient with Microsoft Word, Excel, Outlook, sales forecasting tools
• Brings existing contacts/client relationships to C1
• Experience with solution selling with a heavy emphasis on Cloud solutions, associated MS and PS services, and other solutions offered by C1
• Has been recognized by prior companies as top producer (e.g., President’s Club, etc.)

Desired/Preferred Qualifications

• MBA
• Prior experience with a solutions provider similar to C1

C1 BENEFITS

• 401(k) Plan (35% employer match per dollar up to 10% employee contribution)
• Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes member advocacy; and Kaiser)
• RX Home Delivery
• HSA with Employer Contribution
• In-vitro Fertility (treatment coverage)
• Dental
• Vision (2 plans: 12-month and 24-month frames allowance)
• FSA Plans (Healthcare, Dependent Care and Limited Purpose)
• Pre-tax Commuter Plans
• Employer-paid Life Insurance
• Employer-paid Short + Term Disability
• Long Term Disability (2 plans: Employer-paid or optional Self-paid)
• Paid Parental Leave (4 weeks at 100%)
• Employee Assistance Plan
• Voluntary Life Insurance for team member, spouse, and child
• Voluntary Accidental Death for team member and spouse
• Legal/ID Theft Plans
• TeleHealth
• Wellness via Omada Health (healthy living solution)
• Travel Assistance
• Business Travel Accident Coverage
• Medical for foreign travel coverage
• Employer-paid Pet Telehealth
• Accident Insurance
• Critical Illness Insurance
• Hospital Indemnity Insurance
• Volunteer Time Off
• 10 Holidays
• Summer Sizzle
• On Demand Pay (Daily Pay)

Work EnvironmentAbility to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Physical EnvironmentPhysical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Other Duties/ChangesThis job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by C1.

EEO StatementC1 provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details, please view the EEO Policy Statement (EEO Policy Statement) and/or the current version of the workplace poster (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf; https://www.eeoc.gov/poster)

Pay Range

$95,000 - $125,000

Base pay ranges are estimated. Actual base pay will be based on education, experience, location, certifications, skill set, and any other relevant factors. Incentive/variable pay opportunities are in addition to base pay.

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Right to Work: Right to Work Poster