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Client Management Jobs in Tennessee (NOW HIRING)

JOB REQUISITION Client Solutions Manager LOCATION TN E. MEMPHIS Job Summary As a Client Solutions ... A combination of business development and account management skills are required. * Ability to ...

In addition, you will collaborate with client management and key decision makers to build meaningful relationships and provide guidance as a trusted HR business partner. Here's what you'll do:

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Client Management information

See Tennessee salary details

$54K

$63.5K

$71.2K

How much do client management jobs pay per year?

As of Jul 16, 2026, the average yearly pay for client management in Tennessee is $63,533.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $68,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Client Management, and why are they important?

To thrive in Client Management, you need strong relationship-building abilities, strategic thinking, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM software, data analysis tools, and project management systems is typically required. Exceptional communication, problem-solving, and negotiation skills help professionals stand out in this role. These skills ensure effective client retention, satisfaction, and business growth in a competitive marketplace.

What jobs in the US pay 300,000 a year?

In client management, senior roles such as Client Director, Vice President of Client Services, or Client Management Executive can reach or exceed $300,000 annually, especially in large firms or financial services. These positions typically require extensive experience, strong leadership skills, and often involve managing key accounts or strategic client relationships.

What is the difference between Client Management vs Customer Service Representative?

AspectClient ManagementCustomer Service Representative
CredentialsRelevant experience, certifications in account management or salesCustomer service training, communication skills
Work EnvironmentBusiness settings, client meetings, account oversightCall centers, retail, support desks
Employer & IndustryConsulting firms, financial services, B2B companiesRetail, telecom, hospitality
Search & Comparison IntentManaging client relationships, account growthHandling customer inquiries, issue resolution

While both roles involve interaction with clients or customers, Client Management focuses on building long-term relationships and managing accounts, often in a B2B context. Customer Service Representatives primarily address immediate customer needs and resolve issues, typically in a retail or support environment. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What is client management?

Client management refers to the processes and strategies used by businesses or professionals to build, maintain, and grow relationships with their clients. This role involves understanding client needs, providing excellent service, addressing concerns, and ensuring client satisfaction to foster long-term partnerships. Effective client management can lead to increased loyalty, repeat business, and valuable referrals. It often includes activities like regular communication, account management, and problem-solving to meet both client and company goals.

What is a client management role?

A client management role involves maintaining and strengthening relationships with clients to ensure their needs are met and to promote customer satisfaction. It often requires skills in communication, problem-solving, and the use of customer relationship management (CRM) tools. Professionals in this role may handle client inquiries, coordinate services, and work to retain clients over time.

What are some common challenges faced in a client management role, and how can I effectively address them?

One of the most common challenges in client management is balancing multiple client expectations and priorities while ensuring clear communication and timely delivery. You may also encounter situations where clients have shifting needs or unforeseen issues arise. To address these challenges effectively, it's important to set transparent expectations early, maintain proactive communication, and collaborate closely with internal teams. Building strong relationships and demonstrating reliability helps foster trust, making it easier to navigate occasional setbacks or changes in project scope.

What is the job of a client manager?

A client manager is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring their satisfaction with services or products. They often coordinate communication between clients and internal teams, manage account details, and work to retain business. Strong communication, problem-solving skills, and familiarity with customer management tools are essential for this role.

What skills boost RM salary?

For client management roles, skills that typically boost salary include strong communication, negotiation, and relationship-building abilities, along with proficiency in CRM software and data analysis. Certifications such as Certified Client Management Professional (CCMP) or related industry credentials can also enhance earning potential.
What are the most commonly searched types of Client Management jobs in Tennessee? The most popular types of Client Management jobs in Tennessee are:
What are popular job titles related to Client Management jobs in Tennessee? For Client Management jobs in Tennessee, the most frequently searched job titles are:
Infographic showing various Client Management job openings in Tennessee as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 10% Part Time, 1% Temporary, and 6% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $63,533 per year, or $30.5 per hour.
Client Services Manager

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago


Job description

Job Functions, Duties, Responsibilities and Position Qualifications:

Multi-tasking is your middle name. You've got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. You're also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.

Join our team of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. Quality is in our DNA -- is it in yours?

This opportunity is:

Location: Memphis, TN 38134

Days: Monday - Friday

Hours: 8am-5pm

Full-time: Benefit Eligible

In this role, you will:

  • Manage/Lead the Client Services Team through field visits, site visits, problem solving, and acting as a liaison to laboratory management and operations.
  • Train Client Service Representatives in accepted client service processes to maintain customer satisfaction and grow sales.
  • Manage customer relationship functions through reports and evaluation.
  • Generate additional business for the company through site visits and consultation with clients to increase market share of existing products and services.
  • Be an effective communicator, value teamwork and being part of a team.
  • Have a track record of accountability and be results oriented.
  • Strong listening and interpersonal skills with the ability to build rapport.
  • Work closely with the Sales Team to provide timely, professional and courteous service to all AEL customers.
  • Analyze data and interpret sales and test volume trends.
  • Provide consistent touchpoints with the Client Services Team to include phone, email, meetings and one-on-one field visits.
  • Ensure the Client Services Team provides timely and accurate sales forecasts, activity, account updates, and reports via CRM system.
  • Observe competitor activities, gather and interpret product and market intelligence.
  • Interface with Regional Directors and Operations Managers to solve customer issues and develop plans and strategies for customer success.
  • Participate in workgroups with various internal departments for efficiency gains and problem/payer resolution.
  • Provide leadership and development to Client Service Representatives.
  • Facilitate development of team building, foster trust and respect, manage conflict resolution and maintain positive morale.
  • Other duties as assigned.

All you need is:

  • BS/BA degree or equivalent preferred. Strong background with related work experience will be considered.
  • Minimum of 1-2 years in client services/customer service;
  • Laboratory or medical billing preferred.
  • Must demonstrate an ability to work as part of team with good problem resolution skills and flexibility.
  • The ability to communicate effectively, orally and written.
  • Time management, analytical thinking, and computer skills are a must.
  • Candidates must have a valid driver's license and must be able to meet insurance company requirements.

We'll give you:

Appreciation for your work

A feeling of satisfaction that you've helped people

Opportunity to grow in your profession

Free lab services for you and your dependents

Work-life balance, including Paid Time Off and Paid Holidays

Competitive benefits including medical, dental, and vision insurance

Help saving for retirement, with a 401(k) plus a company match

A sense of belonging – we're a community!

Scheduled Weekly Hours:

40

Work Shift:

Job Category:

Sales

Company:

American Esoteric Labs

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.