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Client Intake Coordinator Jobs in Boston, MA (NOW HIRING)

Pyramid Healthcare

Intake Coordinator

Concord, MA

$22/hr

Position Summary We are seeking a detail-oriented and client-focused Intake Coordinator to manage the admission and discharge process for individuals entering and completing care at our facility. As ...

Workforce Connections

Intake Coordinator

Boston, MA · On-site

$19.50 - $26.50/hr

Intake Coordinator Location: Brookline, MA (100% Onsite) Schedule: Monday-Friday | 8:30 a.m. - 5:00 ... Assignment Length: 10-12 Weeks Position Summary Our client is a nationally recognized academic ...

The Phia Group

Intake Coordinator

Canton, MA · Hybrid

$19 - $26/hr

As an Intake/Project Coordinator, you will primarily act as a liaison between PGC and its clients ... Anticipate client issues, questions, and inquiries and work with internal contacts to resolve ...

The Phia Group

Intake Coordinator

Canton, MA · On-site

$50K - $55K/yr

As an Intake/Project Coordinator, you will primarily act as a liaison between PGC and its clients ... Anticipate client issues, questions, and inquiries and work with internal contacts to resolve ...

The Phia Group

Intake Coordinator

Canton, MA · Hybrid

$19 - $26/hr

As an Intake/Project Coordinator, you will primarily act as a liaison between PGC and its clients ... Anticipate client issues, questions, and inquiries and work with internal contacts to resolve ...

Direct Counsel

New Business Intake Coordinator

Boston, MA · On-site +1

$55K - $80K/yr

A national law firm is seeking a New Business Intake Coordinator. The ideal candidate will be ... Assign Client Matter numbers * Notify Attorneys of Issues for Matter Opening Process * Assign ...

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Client Intake Coordinator information

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$12

$23

$34

How much do client intake coordinator jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for client intake coordinator in Boston, MA is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $25.58 per hour, depending on experience, location, and employer.

What does a client intake coordinator do?

A Client Intake Coordinator is responsible for managing the initial contact between clients and an organization, such as a healthcare facility, law firm, or social services agency. They gather essential information from new clients, assess their needs, and ensure that all necessary documentation is completed. Their role is crucial in setting the tone for a positive client experience and ensuring that clients are directed to the appropriate services or professionals. They often work closely with other staff members to coordinate appointments and follow-ups, helping streamline the intake process and maintain accurate records.

What skills and qualifications are needed to thrive as a client intake coordinator?

To thrive as a Client Intake Coordinator, you need strong organizational skills, attention to detail, and experience with administrative processes, often supported by a background in customer service or healthcare administration. Familiarity with client management systems, electronic health records (EHR), and scheduling software is typically required. Excellent interpersonal communication, empathy, and problem-solving abilities help you build rapport with clients and coordinate efficiently with team members. These skills ensure accurate data collection, positive client experiences, and smooth onboarding processes essential for organizational success.

How does a client intake coordinator typically collaborate with other departments during the onboarding process?

A Client Intake Coordinator works closely with multiple departments, such as sales, legal, and operations, to ensure a smooth onboarding experience for new clients. This involves gathering essential information, clarifying client needs, and communicating requirements to relevant teams. Coordinators often act as a bridge, relaying updates and resolving any issues that arise during intake. Effective collaboration helps to prevent miscommunication, streamline workflows, and ensure that clients receive consistent, high-quality service from the start.

What cities near Boston, MA are hiring for Client Intake Coordinator jobs?

Cities near Boston, MA with the most Client Intake Coordinator job openings:

Client Intake Coordinator jobs near you
Infographic showing various Client Intake Coordinator job openings in Boston, MA as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, and 4% Contract. Highlights an 63% Physical, 3% Hybrid, and 34% Remote job distribution, with an average salary of $47,976 per year, or $23.1 per hour.

Intake Coordinator

Concord, MA

Pyramid Healthcare

4.8

Company rating: 4.8 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

878th of 896 rated healthcare providers

People enjoy working here

Recommended by students

Learn more about Pyramid Healthcareexternal

$22/hr

Full-time

Re-posted 20 hours ago

Job description

Intake Coordinator - SUD Treatment

Location: Concord, MA 
Schedule: Full-Time
Pay: $22 per hour

About Pyramid Healthcare

Pyramid Healthcare is a trusted leader in behavioral healthcare, providing compassionate and evidence-based treatment for individuals with substance use and co-occurring disorders.

At our facility in Concord, MA, we specialize in Substance Use Disorder (SUD) treatment for adults. This is a great opportunity to join a growing team and help build a strong foundation for recovery from day one.

Position Summary

We are seeking a detail-oriented and client-focused Intake Coordinator to manage the admission and discharge process for individuals entering and completing care at our facility.

As the first point of contact, the Intake Coordinator ensures all required documentation, assessments, and communication are completed accurately and efficiently-helping create a smooth and supportive experience for both clients and staff.

Key Responsibilities
  • Coordinate and complete admission paperwork, collect documentation (e.g., photo ID, insurance), and collaborate with nursing for client onboarding
  • Conduct level-of-care assessments and complete PCPC or ASAM documentation for admissions, continued stays, and discharges
  • Manage insurance-related processes, including precertifications and utilization review (UR) notes
  • Assist SCA clients with the Medical Assistance application process, including communication with representatives and submission of required forms
  • Maintain communication with outside stakeholders (e.g., probation/parole officers, employers) with proper client consent
  • Organize and distribute client photos, label with MR numbers, and file appropriately
  • Support discharge processes for detox-only clients, including scheduling outpatient appointments and coordinating with clinical and nursing teams
  • Conduct phone and in-person pre-screens, enter data into the electronic clinical record, and schedule assessments or referrals
  • Ensure compliance with confidentiality, licensing, and accreditation standards
  • Complete required trainings and perform other duties as assigned
Qualifications

Education:

  • High school diploma or equivalent required

Experience:

  • Experience working with individuals in behavioral health or substance use treatment preferred

Skills:

  • Strong communication, organizational, and attention-to-detail skills
  • Ability to work collaboratively and compassionately in a fast-paced environment

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