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Client Intake Coordinator Jobs in Ohio (NOW HIRING)

Aluma Home Care

Care Coordinator

Akron, OH · On-site

$65K/yr

Participate in client intake processes, including service initiation and ongoing service coordination * Conduct client check-ins and follow-ups to assess satisfaction and address concerns * Respond ...

GO-HR

Program & Outreach Coordinator

Columbus, OH · On-site

$47K - $50K/yr

... Outreach Coordinator to support our newly awarded Minority Business Assistance Center (MBAC ... Manage client intake, scheduling, follow-up, and program records, ensuring information is detailed ...

Aluma Home Care

Care Coordinator

Akron, OH · On-site

$31.25/hr

Participate in client intake processes, including service initiation and ongoing service coordination * Conduct client check-ins and follow-ups to assess satisfaction and address concerns * Respond ...

Ascendo-Resources

Care Coordinator

Akron, OH · On-site

$60K - $65K/yr

Participate in client intake processes, including service initiation and ongoing service coordination * Conduct client check-ins and follow-ups to assess satisfaction and address concerns * Respond ...

Benesch

Accounting Intake Specialist

Cleveland, OH · Hybrid

$62K - $82K/yr

Other client, matter or attorney updates 4. Monitors Billing, Accounting Intake and Billing Guidelines email inboxes and responds to questions or refer to appropriate team. 5. Coordinates rate ...

Ascendo

Care Coordinator

Akron, OH · On-site

$60K - $65K/yr

Participate in client intake processes, including service initiation and ongoing service coordination * Conduct client check-ins and follow-ups to assess satisfaction and address concerns * Respond ...

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All JobsClient Intake JobsClient Intake Coordinator JobsClient Intake Coordinator Jobs in Ohio

Client Intake Coordinator information

What does a client intake coordinator do?

A Client Intake Coordinator is responsible for managing the initial contact between clients and an organization, such as a healthcare facility, law firm, or social services agency. They gather essential information from new clients, assess their needs, and ensure that all necessary documentation is completed. Their role is crucial in setting the tone for a positive client experience and ensuring that clients are directed to the appropriate services or professionals. They often work closely with other staff members to coordinate appointments and follow-ups, helping streamline the intake process and maintain accurate records.

What skills and qualifications are needed to thrive as a client intake coordinator?

To thrive as a Client Intake Coordinator, you need strong organizational skills, attention to detail, and experience with administrative processes, often supported by a background in customer service or healthcare administration. Familiarity with client management systems, electronic health records (EHR), and scheduling software is typically required. Excellent interpersonal communication, empathy, and problem-solving abilities help you build rapport with clients and coordinate efficiently with team members. These skills ensure accurate data collection, positive client experiences, and smooth onboarding processes essential for organizational success.

How does a client intake coordinator typically collaborate with other departments during the onboarding process?

A Client Intake Coordinator works closely with multiple departments, such as sales, legal, and operations, to ensure a smooth onboarding experience for new clients. This involves gathering essential information, clarifying client needs, and communicating requirements to relevant teams. Coordinators often act as a bridge, relaying updates and resolving any issues that arise during intake. Effective collaboration helps to prevent miscommunication, streamline workflows, and ensure that clients receive consistent, high-quality service from the start.

What are the most commonly searched types of Client Intake jobs in Ohio?

The most popular types of Client Intake jobs in Ohio are:

What cities in Ohio are hiring for Client Intake Coordinator jobs?

Cities in Ohio with the most Client Intake Coordinator job openings:

Client Intake Coordinator jobs near you
Infographic showing various Client Intake Coordinator job openings in Ohio as of August 2026, with employment types broken down into 81% Full Time, 12% Part Time, and 7% Contract. Highlights an 61% Physical, 2% Hybrid, and 37% Remote job distribution.

Care Coordinator

Akron, OH • On-site

Aluma Home Care
See more jobs at Aluma Home Careexternal

$65K/yr

Full-time

Re-posted 28 days ago

Job description

Position Title: Care Coordinator
Department: Operations / Client Services
Reports To: Administrator / Director of Operations
Position Type: Full-Time
Location: On-site- Akron, Ohio
Salary: $65,000 annual/ $31.25 hourly
Generous bonus structure in place in addition to hourly wage!
Position Summary
The Care Coordinator is responsible for the oversight, coordination, and quality assurance of non-medical home care services. This role provides direct supervision and support to home health aides/caregivers, ensures appropriate staffing and scheduling, conducts field supervision, and serves as a liaison between clients, caregivers, and office staff. The Care Coordinator plays a critical role in maintaining service quality, caregiver satisfaction, and client safety.
Essential Duties and Responsibilities
Caregiver Coordination & Support
  • Supervise, coach, and support home health aides/caregivers to ensure compliance with company policies and care standards including annual and pre-employment training completion
  • Address caregiver performance issues, provide corrective action, and participate in disciplinary processes when necessary
  • Serve as a primary point of contact for caregivers regarding client assignments, concerns, and scheduling needs

Scheduling & Staffing
  • Coordinate and maintain caregiver schedules to ensure timely coverage of all client service hours
  • Match caregivers to clients based on skills, availability, and client preferences
  • Manage call-offs, last-minute coverage needs, and schedule changes
  • Collaborate with recruiting staff to communicate staffing needs and onboarding priorities

Client Coordination & Quality Assurance
  • Participate in client intake processes, including service initiation and ongoing service coordination
  • Conduct client check-ins and follow-ups to assess satisfaction and address concerns
  • Respond to client complaints or service issues and implement appropriate resolutions
  • Ensure care plans are followed and services are delivered as authorized

Documentation & Compliance
  • Maintain accurate and timely documentation of supervisory visits, caregiver evaluations, and client communications
  • Ensure compliance with applicable state regulations, agency policies, and payer requirements
  • Assist with audits, surveys, and internal quality assurance initiatives
  • Utilize agency software systems (e.g., scheduling, documentation, and EVV platforms) effectively

Communication & Collaboration
  • Communicate regularly with administrative staff, nurses (if applicable), and leadership regarding client and caregiver matters
  • Participate in team meetings and contribute to process improvement initiatives
  • Provide input on policy updates, training needs, and operational efficiencies

Qualifications
Required Qualifications
  • High school diploma or equivalent required
  • Minimum of 1-3 years of experience in home care or healthcare operations, preferably caregiver supervision
  • Knowledge of non-medical home care services and caregiver roles
  • Strong organizational, time-management, and problem-solving skills
  • Excellent verbal and written communication skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Proficiency with computer systems and scheduling software
  • Reliable transportation and ability to travel to client homes as needed

Preferred Qualifications
  • Associate's or Bachelor's degree in healthcare administration, social services, or related field
  • Previous supervisory or management experience in home care
  • Familiarity with state home care regulations and EVV requirements
  • Experience utilizing Kantime EMR

Physical and Work Requirements
  • Ability to work in an office environment
  • Ability to sit, stand, walk, and drive for extended periods
  • Ability to lift up to 25 pounds as needed
  • On-call or after-hours availability may be required

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