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Client Intake Assistant Jobs in Enumclaw, WA (NOW HIRING)

Vibrant Health Homecare

Client Services Coordinator

Tacoma, WA · On-site

$26 - $28/hr

  • Medical

  • Dental

  • Vision

  • PTO

Are you a dedicated CNA who's ready to take the next big step in your professional journey? If so ... The Client Services Coordinator is responsible for client intake, service coordination, and quality ...

SPS North America

Client Services Associate

Renton, WA · On-site

$22.64/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

From secure intake using chain-of-custody software to high-priority outbound shipping, you ensure ... The Project Ally : Assist with office moves, light maintenance, and inventory management. You ...

SPS North America

Client Services Associate

Renton, WA · On-site

$22.64/hr

From secure intake using chain-of-custody software to high-priority outbound shipping, you ensure ... The Project Ally : Assist with office moves, light maintenance, and inventory management. You ...

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All JobsClient Intake JobsClient Intake Assistant JobsClient Intake Assistant Jobs in Enumclaw, WA

Client Intake Assistant information

See Enumclaw, WA salary details

$13

$27

$41

How much do client intake assistant jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for client intake assistant in Enumclaw, WA is $27.55, according to ZipRecruiter salary data. Most workers in this role earn between $22.16 and $31.68 per hour, depending on experience, location, and employer.

What are some common challenges faced by a client intake assistant, and how can they be addressed?

Client Intake Assistants often encounter challenges such as managing a high volume of inquiries, accurately collecting sensitive information, and maintaining clear communication between clients and the team. Staying organized with digital tools and checklists can help ensure information is not lost or overlooked. Additionally, developing strong interpersonal skills and keeping up-to-date with the latest intake protocols can help streamline the process and provide clients with a positive first impression of the organization.

What is the difference between Client Intake Assistant vs Customer Service Representative?

AspectClient Intake AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer administrative or customer service experienceHigh school diploma; customer service experience often preferred
Work EnvironmentOffice settings, healthcare, legal, or financial industriesRetail, call centers, corporate offices, various industries
Employer & Industry UsageUsed in healthcare, legal, financial sectors for client onboardingUsed across retail, telecom, banking for customer support
Search & Comparison IntentUnderstanding client onboarding roles and responsibilitiesCustomer support and service functions

The main difference is that a Client Intake Assistant focuses on onboarding clients, gathering initial information, and setting up accounts in specialized industries like healthcare or legal. A Customer Service Representative handles ongoing support, inquiries, and issue resolution across various sectors. Both roles require strong communication skills but serve different stages of the client or customer journey.

What are the key skills and qualifications needed to thrive as a client intake assistant, and why are they important?

To thrive as a Client Intake Assistant, you need strong organizational abilities, attention to detail, and familiarity with client management processes, often supported by a high school diploma or associate degree. Proficiency with customer relationship management (CRM) software, data entry systems, and office productivity tools is typically required. Excellent communication, active listening, and a friendly, professional demeanor help you build rapport and accurately gather client information. These skills ensure efficient, accurate client onboarding and a positive first impression for your organization.

What is a client intake assistant?

Client Intake Assistants are administrative professionals who serve as the first point of contact for new clients in organizations such as law firms, medical offices, or social service agencies. They are responsible for gathering and verifying client information, explaining services, scheduling appointments, and ensuring all necessary documentation is completed accurately. Their role is crucial in creating a positive first impression and streamlining the onboarding process for clients. Client Intake Assistants also help ensure compliance with privacy and confidentiality standards.

What job categories do people searching Client Intake Assistant jobs in Enumclaw, WA look for?

The top searched job categories for Client Intake Assistant jobs in Enumclaw, WA are:

Client Intake Assistant jobs near you
Infographic showing various Client Intake Assistant job openings in Enumclaw, WA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, and 7% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $57,311 per year, or $27.6 per hour.

Client Services Coordinator

Vibrant Health Homecare

Tacoma, WA • On-site

$26 - $28/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted yesterday

Job description

Are you a dedicated CNA who’s ready to take the next big step in your professional journey? If so, please consider joining Vibrant Health Homecare. We are a homecare and supported living agency based in Tacoma. Our mission is to support seniors and individuals with disabilities in achieving their individually defined goals.

CURRENTLY HIRING FOR:

We're looking for a Client Services Coordinator. The Client Services Coordinator is responsible for client intake, service coordination, and quality control assurance. 

QUALIFICATIONS

  • Must have a high school diploma or GED 

  • An associate's or bachelor's degree in human sciences is strongly recommended. 

  • Must be at least 18 years old

  • Must have at least one year of experience as a DSP, CNA, or HCA.

  • Must be proficient in computer use and programs such as Word and Excel.

  • Must be able to follow instructions to complete work as assigned

  • Maintains a current state driver’s license and a dependable insured automobile.

  • Demonstrated self-motivation, self-direction, organizational skills, flexibility, and the ability to coordinate multiple tasks simultaneously

  • Presents a neat appearance and positive work attitude

RESPONSIBILITIES:

Client intake:

  • Answers inquiries from potential clients about our services

  • Follows up on referrals after initial contact, weekly follow-ups for up to 6 weeks

  • Schedules in-home visits and meet with potential clients to go over services that Vibrant offers

  • Perform intake assessments. 

  • Develop client care plans and support plans

  • Discuss with the staffing coordinator about the staffing needs of the client (hours of service and caregiver skill level) for the scheduler to match the client with the appropriate caregiver. What are the skills needed for the caregiver to work with this specific client?

  • On the first day of service, meet the client with the caregiver, introduce them to each other, and go over the support plan

Service Coordination 

  • Acts as the primary contact regarding client services 

  • Answer questions from clients and caregivers about ongoing services. 

  • Review service notes and data daily and follow up on any concerns you find in the notes (MAR, ISP data, Sleep Logs, T-logs, etc.)

  • Discuss with the staffing coordinator the staffing needs of the client for the scheduler to match the client with the appropriate caregiver. What skills and availability are needed for the caregiver to work with each specific client?

  • Assist as needed in the hiring and orientation of new employees. Participating in interviews will help you decide if the caregiver is the right fit for the client.

Quality Assurance 

  • Schedule and perform client supervisory visits

  • Schedule and perform aide supervisory visits. 

  • Participate in ongoing orientation and training of new staff with clients

  • Takes a turn to be on-call for emergencies 

  • Cover shifts if the agency cannot find coverage and the client cannot be left alone

  • Monthly: Review and write a client quality assurance note (ISP goals, sleep logs, MAR, ISP, Activities, etc.).

  • Quarterly: Schedule a care conference meeting between Vibrant, the client, and the guardian to review how the service is going. Address client goals and progress, challenges, medications, activities, current needs, etc. Write a quarterly quality assurance note afterward. You may share it with case managers and guardians.

WHY JOIN THE INDUSTRY?

  • Medical, Dental, and Vision benefits are available

  • PTO & Sick leave

  • Weekly pay

  • Competitive compensation