Client Implementation Project Manager Jobs in Syracuse, NY

Brown and Caldwell has a unique development opportunity for amid-level professional engineer/project managerwith a desire to apply and develop theirproject management,leadership, andbusiness development skills. This full-time position will contribute to project delivery and client service teams in winning and executing innovative planning, evaluation, design, permitting and construction support services for a variety of advanced treatment plants, biosolids, pumping stations, pipeline, and integrated water resources projects for municipal clients in the water market. This person must have a New York PE license. This position will engage with BC New York leaders to advance our growth strategy while providing project oversight and mentorship to staff in our Syracuse office. This office is fast-growing and will provide for excellent career path advancement opportunities.

Hybrid work is allowed, but it is preferred that candidates be able to frequently work out of Syracuse office.  

The Project Manager role involves planning, executing, and overseeing projects so that they are completed on time, within budget, while meeting quality standards and health and safety requirements. The role works closely with cross-functional teams to define project scope, set objectives, allocate resources, and develop detailed project plans. The role monitors progress, manages risks and change, resolves challenges, and communicates with stakeholders to provide regular updates. The role manages moderately complex projects. This role will typically manage small to mid-size projects and is expected to independently deliver results with minimal supervision, while progressively increasing revenue responsibility.

Responsibilities 

Responsibilities include the following for delivering day-to-day operations for small to mid-sized projects:  

• Project team leadership expectations: 
  • Set direction: Support defining objectives, decision-making processes, schedules, budgets and success factors.  Assist team by providing clarity on what the objectives are for an assignment, how decisions will be made, development of schedules and budgets, and what critical success factors the client is trying to achieve. 
  • Communicate: Help establish effective communication methods for team standups, technical/design decisions, and client interactions.     
  • Support Team Motivation: Assist in empowering team members, resolving conflicts, providing feedback and celebrating success. 
  • Establish Trust: Demonstrate integrity, competence, consistency, loyalty, and transparency.  
  • Create a safe environment: Support and assist in providing an atmosphere where ideas and creativity thrive. 
  • Embrace thought and experience diversity: Support an environment where diverse backgrounds, geographies, and different perspectives are all heard, respected and considered. 
  • Develop project team members: Support project team development by contributing to continuous learning, skills development and mentoring.  

• Execution of BC’s project delivery requirements: 

• • Scope: Collaborate and prepare detailed scopes of work to set clear expectations and prevent project overruns.  Develop clear assumptions and limitations and set realistic expectations and a solid pathway to delivering quality work successfully. 
  • Schedule: Collaborate on the development and maintenance of project schedules to provide for timely resource allocation and delivery.  Recommend and assist implementation of schedule delay mitigation measures as needed.    
  • Budget: Develop and collaborate on work breakdown structures and project budgets aligned with scope and schedule to set projects up for financial success. Manage budget on project to meet  planned project performance metrics. 
  • Quality Management: Create, implement and monitor quality management plans and processes to enhance client trust, minimize deficiencies, incorporate our standards and quality review processes and collaborate with team members to contribute to quality.  
  • Change Management: Identify and manage internal and external changes to mitigate risks.   Identify and recommend change management, in collaboration with project team, prepare the scope and budget for the change order, and gain client endorsement and approval for the change to minimize financial and execution risk to BC.   
  • Risk Management: Ability to identify risks, develop risk mitigation strategies and perform ongoing risk monitoring and mitigation throughout the project lifecycle.   Identify and escalate risks, collaborate with teams to prepare mitigation strategies for each risk, monetization of each risk, and update the risk profile on the project throughout the lifecycle of a project. 
  • Health & Safety: Lead by example and follow BC policy and client requirements for health and safety. Lead development and implementation of health and safety plans per the project specific requirements. 
  • Manage external resources: including third parties/vendors to deliver successfully on their contracted scope, quality, budget, and schedule. 
• Delivery of Project and Business Performance Metrics: Lead achievement of project goals related to scope, schedule, budget and quality.  Monitor profitability through routine earned value analysis and compliance, business revenue forecasting and timely invoicing/collections.   
• Client Service and Sales/Marketing Support and Engagement: Ability to build successful relationships with Clients, while collaborating with client service managers and project teams to assess client satisfaction.  Monitor and share clients’ critical success factors for project success and client satisfaction. 
• Flexibility to adapt and execute various additional assignments based on evolving needs. 

Mentorship 

• May provide mentorship, guidance, support and knowledge-sharing to help less experienced team members develop their skills and grow in their roles. 

Skills and Competencies 

• Solid knowledge of project management tools and techniques, including project planning, budget management and risk management. 
• Strong budget, quality and change management skills, 
• Understanding of quality and change management tools, techniques and processes. 
• Understanding of contract management and client service. 
• Strong business acumen and understanding of financial performance and revenue generation. and how individual projects fit into larger organizational goals. 
• Proficient in communication, client service and engagement skills. 
• Proficient team/staff management skills to build and maintain strong staff relationships. 

Experience 

• Typically, a minimum of 5 years of relevant experience successfully managing projects of increasing complexity. Specifically: 
• Competency in development and monitoring of project schedules 
• Competency in development and monitoring of project budgets 
• Experience with risk management concepts 
• Experience collaborating with cross functional teams. 
• Proven experience in project planning, risk and change management, and contract management of small to mid-size projects. 

Education 

• A bachelor’s degree in project management,  engineering, or business administration or equivalent relevant experience is required. A minor or major in project management, or business administration, is a plus. 

Preferred Skills & Experience 

• Minimum of 5 years of experience preferred in municipal water and wastewater engineering and consulting with progressively increasing responsibility 
• Professional Engineer (PE) license in the state of New York or ability to get one via reciprocity within 6 months. 
• Project Management Professional (PMP) certification from the Project Management Institute
• A Bachelor’s degree with a minor or major in project management, or business administration
• M.S. degree in related engineering field with a focus on water, wastewater, and reclaimed water 

Salary Range: The anticipated starting pay range for this position is based on the employee’s primary work location and may be more or less depending upon skills, experience, and education.  These ranges may be modified in the future.  

Location A: $95,000 - $129,000
Location B: $104,000 - $142,000
Location C: $114,000 - $155,000

You can view which BC location applies to you here. If you have any questions, please speak with your Recruiter.  

Benefits and Other Compensation:  We provide a comprehensive benefits package that promotes employee health, performance, and success which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time off and parental leave, paid holidays, 401(k) retirement savings plan with employer match, performance-based bonus eligibility, employee referral bonuses, tuition reimbursement, pet insurance and long-term care insurance. Click here to see our full list of benefits.  

About Brown and Caldwell   

Headquartered in Walnut Creek, California, Brown and Caldwell is a full-service environmental engineering and construction services firm with 50 offices and over 2,100 professionals across North America and the Pacific. For more than 75 years, we have created leading-edge environmental solutions for municipalities, private industry, and government agencies. We strive to be the company of choice—to our clients, who benefit from our passion for delivering exceptional quality, and to our employees, present and future, who share our commitment to client service, collaboration, and innovation. Join us, and you will find a home where you can do your best work, reach new levels of expertise, and enjoy exceptional development opportunities. For more information, visit www.brownandcaldwell.com  

This position is subject to a pre-employment background check and a pre-employment drug test.   

Notice to Third Party Agencies: Brown and Caldwell does not accept unsolicited resumes from recruiters or employment agencies. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement and approved engagement request with Brown and Caldwell, Brown and Caldwell reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.    

Brown and Caldwell is proud to be an EEO/AAP Employer. Brown and Caldwell encourages protected veterans, individuals with disabilities, and applicants from all backgrounds to apply. Brown and Caldwell ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act. 

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