Client Implementation Project Manager Jobs in Milpitas, CA

At Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work.
We're starting with warehouse automation, where the need for smarter, more resilient supply chains impacts millions of lives and businesses around the world. Dexterity's full-stack robotics systems pick, move, pack, and collaborate with human-like skill, awareness, and learning capabilities. Our systems are software-driven, hardware-agnostic, and have already picked over 15 million goods in production. And did we mention we're customer-obsessed? Every decision, large and small, is driven by one question - how can we empower our customers with robots to do more than they thought was possible?
Dexterity is one of the fastest growing companies in robotics, backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We're a diverse and multidisciplinary team with a culture built on passion, trust, and dedication. Come join Dexterity and help make intelligent robots a reality!
As a Project Manager at Dexterity, you will be responsible for detailed planning and execution of the robotic system deployment to multiple customer sites. The deployment process includes everything from conducting the site survey to managing the bill of materials/tools/equipment to site logistics for supporting Dex teams to managing the verification process and training for the production team (both customer operators and Dexterity production support team members).
In this role, you will be required to capture the learnings from the deployment and translate those into requirements for deployment process improvements and design improvements. A big part of the responsibilities will be ensuring there is detailed documentation for all aspects of the deployment.
In addition to driving the deployment of our hardware and software solutions, the PM will act as a leader amongst their peers and will be responsible for creating templates, best practices, and other materials to increase the overall efficiency and effectiveness of our project management and field teams.
Responsibilities of the role will include, but are not limited to:
Manage robotic deployments from planning to installation, commissioning, and training.
Manage the coordination between various team members at the deployment site including technicians, deployment engineers (hardware and software), design engineers, and supply chain team to ensure deployment quality and timely delivery.
Manage coordination and communication with customer stakeholders e.g. customer site managers and the customer facilities team
Provide overall standards for site-specific component sizing and delivery based on operational specifications.
Manage changes and upgrades to existing robotic deployments.
Manage backlog with a holistic understanding of operational and technological inter-dependencies between multiple robotic deployments.
Establish and implement project management processes and methodologies to increase deployment capacity and speed, reduce deployment costs, and exceed client expectations.
Hold teams accountable to ensure all deadlines and deliverables are on track and delivered.
Desired Skills
Experience in implementation/deployment project management with complex software/hardware solutions on time and within budget.
Experience building and managing geo-distributed project teams and 3rd parties (contractors, CMs, vendors).
Knowledge of existing and emerging technologies, practices, and processes in automation, material handling, logistics and distribution.
Experience developing and managing operating plans/budgets.
Establishing and maintaining Best Practices as it pertains to project management tools, processes and procedures.
Experience working with technical and non-technical teams to deliver shared solutions.
Qualifications:
5+ years experience managing technical programs and/or projects. Preference in experience in software and hardware solutions.
Working knowledge of Project management tools, processes and procedures.
Proven ability to work in a high-paced, startup environment.
Curiosity, tenacity, and perseverance to ensure on time and high quality deliverables.
Attention to detail & general engineering, testing, and debugging skills.
A commitment to Customer Obsession and Success
Ability to communicate to all levels of the organization across all mediums (written, verbal, presentation, etc.)
Physical Requirements
Ability to work in varying environments based on customer needs. Environments can include warehouses, distribution centers, etc.
Additional Information
Travel up to 40%
Base pay is one element of our Total Rewards package which may also include comprehensive benefits and equity etc., depending on eligibility. The annual base salary range for this position is from $110,000 to $140,000. The actual base pay offered will be determined on factors such as years of relevant experience, skills, education etc. Decisions will be determined on a case-by-case basis.
Equal Opportunity Employer
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
$110,000 - $140,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.