The ideal candidate will possess strong project management skills, technical aptitude, and a ... Continuously improves scripts, demo and implementation workflows to enhance client engagement.
The ideal candidate will possess strong project management skills, technical aptitude, and a ... Continuously improves scripts, demo and implementation workflows to enhance client engagement.
The ideal candidate will possess strong project management skills, technical aptitude, and a ... Continuously improves scripts, demo and implementation workflows to enhance client engagement.
The ideal candidate will possess strong project management skills, technical aptitude, and a ... Continuously improves scripts, demo and implementation workflows to enhance client engagement.
The ideal candidate will possess strong project management skills, technical aptitude, and a ... Continuously improves scripts, demo and implementation workflows to enhance client engagement.
The ideal candidate will possess strong project management skills, technical aptitude, and a ... Continuously improves scripts, demo and implementation workflows to enhance client engagement.
Drive rigor in project execution, risk management, and post-implementation support EHR Integration ... Translate client and market needs into actionable requirements and feedback loops * Ensure ...
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Apply Early
Drive rigor in project execution, risk management, and post-implementation support EHR Integration ... Translate client and market needs into actionable requirements and feedback loops * Ensure ...
Apply Early
... of client and server engineering teams and , third-party integration partners. We live in a fast ... Strong background in system implementation project management using proven software development ...
... of client and server engineering teams and , third-party integration partners. We live in a fast ... Strong background in system implementation project management using proven software development ...
Senior Manager, Implementation (IT Products)
Austin, TX · On-site
$105K - $175K/yr
About the role Implementation is an essential differentiator for Rippling and a critical time in ... Drive adoption of best practices in project management, change management, and client communication.
Senior Manager, Implementation (IT Products)
Austin, TX · On-site
$105K - $175K/yr
About the role Implementation is an essential differentiator for Rippling and a critical time in ... Drive adoption of best practices in project management, change management, and client communication.
... of client and server engineering teams and , third-party integration partners. We live in a fast ... Strong background in system implementation project management using proven software development ...
... of client and server engineering teams and , third-party integration partners. We live in a fast ... Strong background in system implementation project management using proven software development ...
Technical Project Manager
Austin, TX · On-site
The TPM manages project lifecycles, anticipates risks, facilitates communication, and drives ... Drive the technical aspects of client implementations, defining requirements and project plans for ...
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Apply Early
Technical Project Manager
Austin, TX · On-site
The TPM manages project lifecycles, anticipates risks, facilitates communication, and drives ... Drive the technical aspects of client implementations, defining requirements and project plans for ...
Apply Early
This position will also have a focus on business and client development for the Transmission and ... Develop and implement project policies and procedures, establish project controls systems and ...
This position will also have a focus on business and client development for the Transmission and ... Develop and implement project policies and procedures, establish project controls systems and ...
Project Manager
Austin, TX · On-site +1
$65K - $80K/yr
As a Project Manager, you'll lead enterprise SaaS implementations that help global customers transform their service operations while partnering with experienced consultants, customer executives, and ...
Project Manager
Austin, TX · On-site +1
$65K - $80K/yr
As a Project Manager, you'll lead enterprise SaaS implementations that help global customers transform their service operations while partnering with experienced consultants, customer executives, and ...
This position will also have a focus on business and client development for the Transmission and ... Develop and implement project policies and procedures, establish project controls systems and ...
This position will also have a focus on business and client development for the Transmission and ... Develop and implement project policies and procedures, establish project controls systems and ...
Project Manager
Austin, TX · Remote
$65K - $80K/yr
As a Project Manager, you'll lead enterprise SaaS implementations that help global customers transform their service operations while partnering with experienced consultants, customer executives, and ...
Quick apply
Project Manager
Austin, TX · Remote
$65K - $80K/yr
As a Project Manager, you'll lead enterprise SaaS implementations that help global customers transform their service operations while partnering with experienced consultants, customer executives, and ...
... Solid project leadership skills combined with strong discernment and analytical skills • ... Software Implementation Program Manager on the FMD Team will blend business analysis and daily ...
... Solid project leadership skills combined with strong discernment and analytical skills • ... Software Implementation Program Manager on the FMD Team will blend business analysis and daily ...
Project Manager
Austin, TX · On-site
The project manager oversees the planning, implementation and tracking of client-based projects that include the following solutions: IP video surveillance; access control; enterprise wireless and ...
New
Project Manager
Austin, TX · On-site
The project manager oversees the planning, implementation and tracking of client-based projects that include the following solutions: IP video surveillance; access control; enterprise wireless and ...
New
Senior Implementation Manager
Austin, TX · On-site
... project plans for Enterprise and Mid-Market customers to achieve Time to Launch and Time to Value ... Build strategic client relationships from a top-down and bottom-up approach working across ...
Senior Implementation Manager
Austin, TX · On-site
... project plans for Enterprise and Mid-Market customers to achieve Time to Launch and Time to Value ... Build strategic client relationships from a top-down and bottom-up approach working across ...
... project plans for Enterprise and Mid-Market customers to achieve Time to Launch and Time to Value ... Build strategic client relationships from a top-down and bottom-up approach working across ...
Quick apply
Apply Early
... project plans for Enterprise and Mid-Market customers to achieve Time to Launch and Time to Value ... Build strategic client relationships from a top-down and bottom-up approach working across ...
Apply Early
Project Manager
Austin, TX · On-site
Austin, TX traveling once a month to client location in New Orleans Responsibilities: Work pursuit ... Experience implementing marketing / content, CRM or ecommerce platforms preferred Demonstrated team ...
Project Manager
Austin, TX · On-site
Austin, TX traveling once a month to client location in New Orleans Responsibilities: Work pursuit ... Experience implementing marketing / content, CRM or ecommerce platforms preferred Demonstrated team ...
Project Manager
Austin, TX · On-site
Austin, TX traveling once a month to client location in New Orleans Responsibilities: Work pursuit ... Experience implementing marketing / content, CRM or ecommerce platforms preferred Demonstrated team ...
Project Manager
Austin, TX · On-site
Austin, TX traveling once a month to client location in New Orleans Responsibilities: Work pursuit ... Experience implementing marketing / content, CRM or ecommerce platforms preferred Demonstrated team ...
Project Manager
Austin, TX · On-site
The project manager oversees the planning, implementation and tracking of client-based projects that include the following solutions: IP video surveillance; access control; enterprise wireless and ...
Project Manager
Austin, TX · On-site
The project manager oversees the planning, implementation and tracking of client-based projects that include the following solutions: IP video surveillance; access control; enterprise wireless and ...
Project Manager
Austin, TX · On-site
The project manager oversees the planning, implementation and tracking of client-based projects that include the following solutions: IP video surveillance; access control; enterprise wireless and ...
Project Manager
Austin, TX · On-site
The project manager oversees the planning, implementation and tracking of client-based projects that include the following solutions: IP video surveillance; access control; enterprise wireless and ...
Client Implementation Project Manager information
See Leander, TX salary details
$39.2K - $51.9K
5% of jobs
$51.9K - $64.5K
6% of jobs
$76.5K is the 25th percentile. Wages below this are outliers.
$64.5K - $77.2K
14% of jobs
$77.2K - $89.9K
13% of jobs
The median wage is $100.1K / yr.
$89.9K - $102.6K
14% of jobs
$102.6K - $115.3K
13% of jobs
$127.6K is the 75th percentile. Wages above this are outliers.
$115.3K - $128K
10% of jobs
$128K - $140.6K
9% of jobs
$140.6K - $153.3K
9% of jobs
$153.3K - $166K
6% of jobs
$166K - $178.7K
1% of jobs
$39.2K
$107.5K
$178.7K
How much do client implementation project manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?
What is a Client Implementation Project Manager?
What is the difference between Client Implementation Project Manager vs Customer Success Manager?
| Aspect | Client Implementation Project Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Implementing products/services for clients, ensuring project delivery | Maintaining client relationships, ensuring ongoing satisfaction |
| Work Environment | Project-based, cross-functional teams, deadlines-driven | Relationship management, account growth, support |
| Required Skills | Project management, technical knowledge, communication | Customer service, communication, problem-solving |
The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.
What are some common challenges faced by Client Implementation Project Managers during the onboarding process?
Full-time
Medical, Retirement
Posted 14 days ago
SWBC rating
6.5
Based on 17 frontline employees who took The Breakroom Quiz
Job description
SWBC is seeking a talented individual to serve as the single point of contact for both onboarding new clients and delivering system demonstrations. This individual will manage the implementation of new clients and large system changes/conversions, while also supporting sales efforts through tailored product demonstrations. The ideal candidate will possess strong project management skills, technical aptitude, and a passion for delivering exceptional client experiences.
Why you'll love this role:
In this role, you will contribute to the success of the company by ensuring a smooth onboarding experience for new clients and by showcasing our solutions in a compelling and client-focused manner. You will be part of a collaborative, engaged, and high-performing team that values innovation, growth, and excellence in service delivery.
Essential duties include the following:
- Collaborate with Sales to tailor each system demonstration to the client's specific needs, ensuring alignment with their goals and priorities. Delivers demonstrations remotely and on-site, adapting content to audience needs.
- Leads the demonstration process from request through post-demo review using best practices.
- Continuously improves scripts, demo and implementation workflows to enhance client engagement.
- Build and maintain client relationships before, during, and after implementation and demonstrations.
- Serves as the single point of contact for new clients during onboarding and implementation and ensures a smooth transition to operations.
- Develop and manage project plans for client implementations and system conversions.
- Establishes and manages timelines for implementations and demonstrations.
- Coordinates with internal departments (HRIS, Payroll, Benefits, etc.) to develop business and data mapping requirements.
- Review all processes and procedures with clients and internal staff for system conversions.
- Prepares and communicates implementation progress to internal teams and clients.
- Facilitates meetings with clients and internal stakeholders to ensure alignment and progress.
- Gather and share competitive intelligence.
- Escalates issues impacting implementation timelines to key stakeholders.
- Performs all other duties as assigned.
Serious candidates will possess the minimum qualifications:
- High school diploma or GED required; Bachelor's Degree or equivalent work experience preferred.
- Minimum of two (2) years of experience in project management and customer service.
- Proficient in Microsoft Project, Adobe Acrobat, and Microsoft Office (Outlook, Word, Excel).
- Proficient skills in Prism HR, Kronos and Salesforce preferred.
- Experience with payroll processing preferred.
- Strong troubleshooting, organizational, and multi-tasking skills.
- Exceptional verbal and written communication skills, with persuasive presentation abilities.
- Ability to assist with complex, customer-facing software implementations.
- Technical aptitude and proficiency in web technologies and operating systems.
- Ability to work independently and collaboratively in a fast-paced team environment.
- Strategic thinker with the ability to understand and respond to client organizational needs.
- Able to travel locally or nationally by car or plane.
- Able to sit for long periods, stand, stoop, kneel, and lift up to 20 lbs.
SWBC offers*:
- Competitive overall compensation package
- Work/Life balance
- Employee engagement activities and recognition awards
- Years of Service awards
- Career enhancement and growth opportunities
- Leadership Academy and Mentor Program
- Continuing education and career certifications
- Variety of healthcare coverage options
- Traditional and Roth 401(k) retirement plans
- Lucrative Wellness Program
*Based upon employee eligibility
Additional Information:
SWBC is a Substance-Free Workplace and requires pre-employment drug testing.
Please note, SWBC does not hire tobacco users as allowed by law.
To learn more about SWBC, visit our website at www.SWBC.com. If interested, please click the appropriate apply button.
About SWBC
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
1,001 - 5,000 Employees
Headquarters location
San Antonio, TX, US
Year founded
1976