Strong commercial instincts and interest in client-facing roles. * Exceptional written and verbal communication skills. * Ability to build relationships across different levels of the organization.
Strong commercial instincts and interest in client-facing roles. * Exceptional written and verbal communication skills. * Ability to build relationships across different levels of the organization.
Commercial and Client Strategy -Assistant Vice President
Boston, MA · On-site
$80 - $140/hr
Strong commercial instincts and interest in client-facing roles. * Exceptional written and verbal communication skills. * Ability to build relationships across different levels of the organization.
Commercial and Client Strategy -Assistant Vice President
Boston, MA · On-site
$80 - $140/hr
Strong commercial instincts and interest in client-facing roles. * Exceptional written and verbal communication skills. * Ability to build relationships across different levels of the organization.
Sales and Service Client Services, Off
Quincy, MA · On-site
$65K - $113K/yr
Who we are looking for In this customer-facing role within the Client Service organization of the Investment Services division, you will be responsible for overseeing end-of-night service performance ...
Sales and Service Client Services, Off
Quincy, MA · On-site
$65K - $113K/yr
Who we are looking for In this customer-facing role within the Client Service organization of the Investment Services division, you will be responsible for overseeing end-of-night service performance ...
Strong commercial instincts and interest in client-facing roles. * Exceptional written and verbal communication skills. * Ability to build relationships across different levels of the organization.
Strong commercial instincts and interest in client-facing roles. * Exceptional written and verbal communication skills. * Ability to build relationships across different levels of the organization.
Sales and Service Client Services, Off
Quincy, MA · On-site
$65K - $113K/yr
Who we are looking for In this customer-facing role within the Client Service organization of the Investment Services division, you will be responsible for overseeing end-of-night service performance ...
Sales and Service Client Services, Off
Quincy, MA · On-site
$65K - $113K/yr
Who we are looking for In this customer-facing role within the Client Service organization of the Investment Services division, you will be responsible for overseeing end-of-night service performance ...
Client Service Associate (December 2026 Graduates)
Boston, MA · Hybrid
$70K/yr
Are motivated to build client facing careers in consulting, advisory, investment research, account management, customer success or sales * Quickly understand the commercial context behind client ...
Client Service Associate (December 2026 Graduates)
Boston, MA · Hybrid
$70K/yr
Are motivated to build client facing careers in consulting, advisory, investment research, account management, customer success or sales * Quickly understand the commercial context behind client ...
Client Service Associate (December 2026 Graduates)
Boston, MA · On-site
$70K/yr
Are motivated to build client facing careers in consulting, advisory, investment research, account management, customer success or sales * Quickly understand the commercial context behind client ...
Client Service Associate (December 2026 Graduates)
Boston, MA · On-site
$70K/yr
Are motivated to build client facing careers in consulting, advisory, investment research, account management, customer success or sales * Quickly understand the commercial context behind client ...
Are motivated to build client facing careers in consulting, advisory, investment research, account management, customer success or sales * Quickly understand the commercial context behind client ...
Are motivated to build client facing careers in consulting, advisory, investment research, account management, customer success or sales * Quickly understand the commercial context behind client ...
Are motivated to build client facing careers in consulting, advisory, investment research, account management, customer success or sales * Quickly understand the commercial context behind client ...
Are motivated to build client facing careers in consulting, advisory, investment research, account management, customer success or sales * Quickly understand the commercial context behind client ...
Previous experience delivering high-quality, client-facing service in fashion, accessories, customer service, or luxury hospitality * Passion for fashion culture with an interest in creating ...
Previous experience delivering high-quality, client-facing service in fashion, accessories, customer service, or luxury hospitality * Passion for fashion culture with an interest in creating ...
You thrive in a client-facing role, working with clients, addressing their concerns and being their point of contact * You take on complex problems and issues with a focus on outcomes and effective ...
You thrive in a client-facing role, working with clients, addressing their concerns and being their point of contact * You take on complex problems and issues with a focus on outcomes and effective ...
Client Success Manager
Danvers, MA · On-site
$85K - $95K/yr
This is a highly visible, client-facing role for someone who takes genuine ownership of the customer experience. You will serve as the primary relationship owner and trusted partner for approximately ...
Client Success Manager
Danvers, MA · On-site
$85K - $95K/yr
This is a highly visible, client-facing role for someone who takes genuine ownership of the customer experience. You will serve as the primary relationship owner and trusted partner for approximately ...
Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you'll have the opportunity to grow your career, make ...
New
Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you'll have the opportunity to grow your career, make ...
New
Personal Lines Client Service Specialist
Newburyport, MA · Hybrid
$41K - $55K/yr
Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you'll have the opportunity to grow your career, make ...
New
Personal Lines Client Service Specialist
Newburyport, MA · Hybrid
$41K - $55K/yr
Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you'll have the opportunity to grow your career, make ...
New
Personal Lines Client Service Specialist
Dartmouth, MA · On-site
$39K - $52K/yr
Nice to have: * 1+ years of prior experience providing client-facing customer service. * Currently licensed in P&C * Working knowledge of Microsoft software, including Excel, PowerPoint, Outlook and ...
New
Personal Lines Client Service Specialist
Dartmouth, MA · On-site
$39K - $52K/yr
Nice to have: * 1+ years of prior experience providing client-facing customer service. * Currently licensed in P&C * Working knowledge of Microsoft software, including Excel, PowerPoint, Outlook and ...
New
Personal Lines Client Service Specialist
Dartmouth, MA · Hybrid
$41K - $56K/yr
Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you'll have the opportunity to grow your career, make ...
New
Personal Lines Client Service Specialist
Dartmouth, MA · Hybrid
$41K - $56K/yr
Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you'll have the opportunity to grow your career, make ...
New
Client Solutions Consultant
Boston, MA · On-site
Position Overview The Client Solutions Consultant (CSC) serves as a client-facing, post-implementation strategic solution advisor for assigned accounts, focused on optimizing the performance and ...
Client Solutions Consultant
Boston, MA · On-site
Position Overview The Client Solutions Consultant (CSC) serves as a client-facing, post-implementation strategic solution advisor for assigned accounts, focused on optimizing the performance and ...
Associate Client Advocate
Boston, MA · On-site
The Associate Client Advocate (ACA) client-facing functions utilizing the colleague's advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal delivery ...
Associate Client Advocate
Boston, MA · On-site
The Associate Client Advocate (ACA) client-facing functions utilizing the colleague's advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal delivery ...
The Associate Client Advocate (ACA) client-facing functions utilizing the colleague's advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal delivery ...
The Associate Client Advocate (ACA) client-facing functions utilizing the colleague's advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal delivery ...
This is an exciting opportunity for a scientifically driven PhD-level researcher who is looking to transition from the bench into a more commercial, client-facing role within scientific business ...
New
This is an exciting opportunity for a scientifically driven PhD-level researcher who is looking to transition from the bench into a more commercial, client-facing role within scientific business ...
New
Client Facing information
See Massachusetts salary details
$25.2K - $36.5K
7% of jobs
$36.5K - $47.7K
15% of jobs
$49.1K is the 25th percentile. Wages below this are outliers.
$47.7K - $59K
22% of jobs
The median wage is $63K / yr.
$59K - $70.3K
15% of jobs
$70.3K - $81.5K
9% of jobs
$92K is the 75th percentile. Wages above this are outliers.
$81.5K - $92.8K
7% of jobs
$92.8K - $104.1K
5% of jobs
$104.1K - $115.3K
6% of jobs
$115.3K - $126.6K
4% of jobs
$126.6K - $137.9K
3% of jobs
$137.9K - $149.1K
5% of jobs
$25.2K
$78.7K
$149.1K
How much do client facing jobs pay per year?
What is a client facing?
A client-facing job is a role that involves direct interaction with customers, clients, or stakeholders. Professionals in these positions serve as the primary point of contact, addressing client needs, providing support, and ensuring a positive experience. Common client-facing roles include customer service representatives, account managers, consultants, and sales professionals. Strong communication, problem-solving, and interpersonal skills are essential for success in these jobs.
What are the key skills and qualifications needed to thrive in a client facing role?
To thrive in a client-facing role, you need excellent communication, problem-solving abilities, and a solid understanding of the products or services your company offers, often supported by a bachelor’s degree or relevant industry experience. Familiarity with CRM software, virtual meeting platforms, and sometimes industry-specific certifications can be important technical assets. Outstanding interpersonal skills, adaptability, and the ability to build rapport distinguish top performers in these positions. These competencies are critical for effectively addressing client needs, resolving issues, and maintaining positive long-term business relationships.
What types of challenges do professionals in client facing roles commonly encounter?
Professionals in client-facing roles often encounter challenges such as managing diverse client expectations, resolving conflicts quickly, and juggling multiple projects or inquiries at once. It can be demanding to balance the needs of different clients while adhering to company guidelines and ensuring timely delivery of solutions or services. Successful client-facing professionals develop strong organizational skills and resilience, using clear communication and proactive problem-solving to turn challenges into opportunities for building trust and satisfaction. These aspects make the role dynamic and rewarding for those who enjoy variety and relationship-building in their work.
What are some customer facing jobs?
What is an example of a client facing job?
What are popular job titles related to Client Facing jobs in Massachusetts?
For Client Facing jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Client Facing jobs in Massachusetts look for?
The top searched job categories for Client Facing jobs in Massachusetts are:

Commercial and Client Strategy -Assistant Vice President
Boston, MA • On-site
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 7 days ago
Key responsibilities
Support the execution of strategic client and commercial priorities across the Markets franchise.
Coordinate and manage engagement plans for key clients, prospects, and commercial opportunities.
Develop and support client strategies, conduct research and analysis, and prepare briefing materials and presentations.
Job description
Who we are looking for
State Street Markets is seeking a high-potential AVP to join the Commercial and Client Strategy team. This role is designed for an ambitious, commercially-minded professional who wants to accelerate their development at the intersection of strategy, sales, and client relationship management. Working directly with the Head of Markets Commercial and Client Strategy, the AVP will help shape and execute initiatives that strengthen client engagement, deepen strategic relationships, and support franchise growth across the Markets product suite. The role offers unique exposure to senior business leaders, top-tier clients, and cross-enterprise initiatives while providing a path to broader responsibilities within Commercial and Client Strategy.This position is ideal for an individual who combines strong analytical capabilities with a genuine interest in understanding clients, building relationships, and helping turn strategic priorities into commercial outcomes.
Why this role is important to us
The Markets' Commercial and Client Strategy team serves as the connective tissue between business strategy, client priorities, and revenue growth. We work across product, sales, relationship management, and business leadership teams to identify opportunities, strengthen client engagement, and drive commercial outcomes. As Markets continues to evolve its client-centric growth strategy, we are building a team that combines strategic thinking with commercial execution. The AVP, Client Engagement will play a critical role in helping the organization become more insight-driven, coordinated, and effective in how we engage our most important clients and prospects.
Beyond the immediate responsibilities, this role is intended to be a development opportunity for future leadership talent within Commercial and Client Strategy.
What you will be responsible for
As Commercial and Client Strategy, Assistant Vice President you will:
Partner closely with the Head of Markets Commercial and Client Strategy to support execution of strategic client and commercial priorities across the Markets franchise.
Help coordinate and manage engagement plans for key clients, strategic prospects, and priority commercial opportunities.
Support the development of client strategies that align Markets capabilities with client needs and business objectives.
Conduct research and analysis on client relationships, industry trends, competitive developments, and commercial opportunities.
Develop briefing materials, client profiles, meeting preparation documents, and executive-level presentations.
Help identify opportunities to deepen client relationships and increase adoption of Markets products and solutions.
Track strategic initiatives and ensure follow-through across multiple stakeholders and business partners.
Partner with Client Engagement, Client Intelligence, Sales, Product, and Relationship Management teams to translate insights into actionable client plans.
Support senior client meetings, industry events, and strategic engagement activities.
Build a deep understanding of the Markets product suite, including financing, liquidity, research, and trading solutions.
Contribute to the development of scalable client engagement processes, best practices, and management reporting.
Serve as a trusted thought partner to the CCS leadership team while gradually assuming ownership of increasingly complex initiatives and client-facing responsibilities.
What we value
The ideal candidate will demonstrate:
Intellectual curiosity and a desire to learn the business.
Strong commercial instincts and interest in client-facing roles.
Exceptional written and verbal communication skills.
Ability to build relationships across different levels of the organization.
Strong project management and organizational capabilities.
Analytical rigor combined with practical business judgment.
A proactive, self-starter mindset.
Comfort operating in a fast-paced and evolving environment.
Highest standards of professionalism, discretion, and integrity.
Education & Preferred Experience
Bachelor's degree required.
4-6 years of experience in financial services, capital markets, business management, sales, client relationship management, strategy or a related field.
Demonstrated ability to synthesize complex information into clear recommendations and presentations, proficiency with PowerPoint expected.
Familiarity with institutional investing, capital markets, or client-facing financial services environments is preferred.
What success looks like
In your first 12-24 months, you will:
Become a trusted extension of the Head of Commercial and Client Strategy.
Develop meaningful relationships across Markets leadership, Sales, Product, and client-facing teams.
Demonstrate ownership of strategic initiatives and client engagement programs.
Build expertise in Markets products, clients, and commercial priorities.
Begin assuming responsibility for portions of the client engagement agenda independently.
Position yourself for future growth opportunities within Commercial and Client Strategy.
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
Discover more at StateStreet.com/careers
Salary Range:
$80,000 - $140,000 AnnualThe range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.
Employees are eligible to participate in State Street's comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.
For a full overview, visit https://hrportal.ehr.com/statestreet/Home.
About State StreetAcross the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
Discover more information on jobs at StateStreet.com/careers
Read our CEO Statement
Job Application Disclosure:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
About State Street Global Advisors
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
1,001 - 5,000 Employees
Headquarters location
Boston, MA, US
Year founded
1978