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Client Facing Jobs in Massachusetts (NOW HIRING)

Client Success Manager

Danvers, MA · On-site

$85K - $95K/yr

This is a highly visible, client-facing role for someone who takes genuine ownership of the customer experience. You will serve as the primary relationship owner and trusted partner for approximately ...

Position Overview The Client Solutions Consultant (CSC) serves as a client-facing, post-implementation strategic solution advisor for assigned accounts, focused on optimizing the performance and ...

Showing results 21-40

Client Facing information

See Massachusetts salary details

$25.2K

$78.7K

$149.1K

How much do client facing jobs pay per year?

As of Sep 4, 2026, the average yearly pay for client facing in Massachusetts is $78,740.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,884.00 and $102,986.00 per year, depending on experience, location, and employer.

What is a client facing?

A client-facing job is a role that involves direct interaction with customers, clients, or stakeholders. Professionals in these positions serve as the primary point of contact, addressing client needs, providing support, and ensuring a positive experience. Common client-facing roles include customer service representatives, account managers, consultants, and sales professionals. Strong communication, problem-solving, and interpersonal skills are essential for success in these jobs.

What are the key skills and qualifications needed to thrive in a client facing role?

To thrive in a client-facing role, you need excellent communication, problem-solving abilities, and a solid understanding of the products or services your company offers, often supported by a bachelor’s degree or relevant industry experience. Familiarity with CRM software, virtual meeting platforms, and sometimes industry-specific certifications can be important technical assets. Outstanding interpersonal skills, adaptability, and the ability to build rapport distinguish top performers in these positions. These competencies are critical for effectively addressing client needs, resolving issues, and maintaining positive long-term business relationships.

What types of challenges do professionals in client facing roles commonly encounter?

Professionals in client-facing roles often encounter challenges such as managing diverse client expectations, resolving conflicts quickly, and juggling multiple projects or inquiries at once. It can be demanding to balance the needs of different clients while adhering to company guidelines and ensuring timely delivery of solutions or services. Successful client-facing professionals develop strong organizational skills and resilience, using clear communication and proactive problem-solving to turn challenges into opportunities for building trust and satisfaction. These aspects make the role dynamic and rewarding for those who enjoy variety and relationship-building in their work.

What are some customer facing jobs?

Customer facing jobs involve direct interaction with clients or customers, such as sales representatives, customer service agents, receptionists, and account managers. These roles require strong communication skills, problem-solving abilities, and often involve working in retail, hospitality, or service industries.

What is an example of a client facing job?

A client facing job involves direct interaction with clients or customers, such as sales representatives, account managers, customer service agents, or consultants. These roles require strong communication skills, problem-solving abilities, and often involve using tools like CRM software to manage client relationships.

What job categories do people searching Client Facing jobs in Massachusetts look for?

The top searched job categories for Client Facing jobs in Massachusetts are:

Infographic showing various Client Facing job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 77% Physical, 4% Hybrid, and 19% Remote job distribution, with an average salary of $78,740 per year, or $37.9 per hour.

Commercial and Client Strategy -Assistant Vice President

State Street Global Advisors

Boston, MA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Key responsibilities

  • Support the execution of strategic client and commercial priorities across the Markets franchise.

  • Coordinate and manage engagement plans for key clients, prospects, and commercial opportunities.

  • Develop and support client strategies, conduct research and analysis, and prepare briefing materials and presentations.


Job description

Who we are looking for

State Street Markets is seeking a high-potential AVP to join the Commercial and Client Strategy team. This role is designed for an ambitious, commercially-minded professional who wants to accelerate their development at the intersection of strategy, sales, and client relationship management. Working directly with the Head of Markets Commercial and Client Strategy, the AVP will help shape and execute initiatives that strengthen client engagement, deepen strategic relationships, and support franchise growth across the Markets product suite. The role offers unique exposure to senior business leaders, top-tier clients, and cross-enterprise initiatives while providing a path to broader responsibilities within Commercial and Client Strategy.This position is ideal for an individual who combines strong analytical capabilities with a genuine interest in understanding clients, building relationships, and helping turn strategic priorities into commercial outcomes.

Why this role is important to us

The Markets' Commercial and Client Strategy team serves as the connective tissue between business strategy, client priorities, and revenue growth. We work across product, sales, relationship management, and business leadership teams to identify opportunities, strengthen client engagement, and drive commercial outcomes. As Markets continues to evolve its client-centric growth strategy, we are building a team that combines strategic thinking with commercial execution. The AVP, Client Engagement will play a critical role in helping the organization become more insight-driven, coordinated, and effective in how we engage our most important clients and prospects.

Beyond the immediate responsibilities, this role is intended to be a development opportunity for future leadership talent within Commercial and Client Strategy.

What you will be responsible for

As Commercial and Client Strategy, Assistant Vice President you will:

  • Partner closely with the Head of Markets Commercial and Client Strategy to support execution of strategic client and commercial priorities across the Markets franchise.

  • Help coordinate and manage engagement plans for key clients, strategic prospects, and priority commercial opportunities.

  • Support the development of client strategies that align Markets capabilities with client needs and business objectives.

  • Conduct research and analysis on client relationships, industry trends, competitive developments, and commercial opportunities.

  • Develop briefing materials, client profiles, meeting preparation documents, and executive-level presentations.

  • Help identify opportunities to deepen client relationships and increase adoption of Markets products and solutions.

  • Track strategic initiatives and ensure follow-through across multiple stakeholders and business partners.

  • Partner with Client Engagement, Client Intelligence, Sales, Product, and Relationship Management teams to translate insights into actionable client plans.

  • Support senior client meetings, industry events, and strategic engagement activities.

  • Build a deep understanding of the Markets product suite, including financing, liquidity, research, and trading solutions.

  • Contribute to the development of scalable client engagement processes, best practices, and management reporting.

  • Serve as a trusted thought partner to the CCS leadership team while gradually assuming ownership of increasingly complex initiatives and client-facing responsibilities.

What we value

The ideal candidate will demonstrate:

  • Intellectual curiosity and a desire to learn the business.

  • Strong commercial instincts and interest in client-facing roles.

  • Exceptional written and verbal communication skills.

  • Ability to build relationships across different levels of the organization.

  • Strong project management and organizational capabilities.

  • Analytical rigor combined with practical business judgment.

  • A proactive, self-starter mindset.

  • Comfort operating in a fast-paced and evolving environment.

  • Highest standards of professionalism, discretion, and integrity.

Education & Preferred Experience

  • Bachelor's degree required.

  • 4-6 years of experience in financial services, capital markets, business management, sales, client relationship management, strategy or a related field.

  • Demonstrated ability to synthesize complex information into clear recommendations and presentations, proficiency with PowerPoint expected.

  • Familiarity with institutional investing, capital markets, or client-facing financial services environments is preferred.

What success looks like

In your first 12-24 months, you will:

  • Become a trusted extension of the Head of Commercial and Client Strategy.

  • Develop meaningful relationships across Markets leadership, Sales, Product, and client-facing teams.

  • Demonstrate ownership of strategic initiatives and client engagement programs.

  • Build expertise in Markets products, clients, and commercial priorities.

  • Begin assuming responsibility for portions of the client engagement agenda independently.

  • Position yourself for future growth opportunities within Commercial and Client Strategy.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Salary Range:

$80,000 - $140,000 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street's comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on jobs at StateStreet.com/careers

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Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.