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Client Facing Implementation Manager Jobs (NOW HIRING)

Pinnacle Promotions

Implementation Manager

Norcross, GA · On-site

Implementation Manager Department: Corporate Accounts Reports to: Director of Corporate Accounts ... Translate technology solutions into clear client-facing guidance and recognize when internal teams ...

Socket.dev

Implementation Manager

Norcross, GA · On-site

Implementation Manager Department: Corporate Accounts Reports to: Director of Corporate Accounts ... Translate technology solutions into clear client-facing guidance and recognize when internal teams ...

Nimble Solutions

Implementation Manager

As an Implementation Manager, you'll have the opportunity to work as part of an experienced and ... Client facing with strong ability to facilitate and manage onboarding of complex clients. * Meets ...

jobr.pro

Implementation Manager

Conshohocken, PA · On-site

Ensures all client-facing documents and information have been provided upon delivery * Adheres to ... implementation or project management methodologies * Proven understanding of best practices in ...

MetTel

Implementation Manager

Holmdel, NJ · On-site

... facing role combines relationship management, project leadership, and SaaS implementation expertise. You will manage onboarding projects from kickoff through successful handoff to New Client Services ...

PayIt

Client Implementation Manager

Kansas City, MO · On-site

Own each client implementation effort by providing project management, gathering of business rules ... Specifically to articulating product roadmaps and deliverables in a client-facing capacity.

Magna

Implementation Manager

Lowell, MA · On-site

The Implementation Manager is a customer-facing role responsible for leading post-sales implementation and onboarding of enterprise software solutions. This position owns the successful transition ...

Magna

Implementation Manager

Lowell, MA · On-site

The Implementation Manager is a customer-facing role responsible for leading post-sales implementation and onboarding of enterprise software solutions. This position owns the successful transition ...

PayIt

Client Implementation Manager

Kansas City, MO · On-site

$60K - $90K/yr

Own each client implementation effort by providing project management, gathering of business rules ... Specifically to articulating product roadmaps and deliverables in a client-facing capacity.

PayIt

Client Implementation Manager

Kansas City, MO · On-site

$60K - $90K/yr

Own each client implementation effort by providing project management, gathering of business rules ... Specifically to articulating product roadmaps and deliverables in a client-facing capacity.

PayIt

Client Implementation Manager

Austin, TX · On-site

$60K - $90K/yr

Own each client implementation effort by providing project management, gathering of business rules ... Specifically to articulating product roadmaps and deliverables in a client-facing capacity.

Press Ganey

Client Implementation Manager

Provo, UT · On-site

Implementations are highly custom and involve large data sets, which require the Client ... Minimum 5 years' of relevant experience in a client-facing project management, consulting, or ...

Self Bill Pro LLC

$80K - $100K/yr

This client-facing role is responsible for supporting the full lifecycle of EDI integration ... Effectively manage a portfolio of 15-25 concurrent implementation projects at any given time, using ...

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Client Facing Implementation Manager information

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How much do client facing implementation manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for client facing implementation manager in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Client Facing Implementation Manager jobs?

For Client Facing Implementation Manager jobs, the most frequently searched job titles are:

Infographic showing various Client Facing Implementation Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $103,518 per year, or $49.8 per hour.

Implementation Manager

Norcross, GA • On-site

Pinnacle Promotions
Marketing • 51 - 200 employees
Learn more about Pinnacle Promotionsexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Job Title: Implementation Manager
Department: Corporate Accounts
Reports to: Director of Corporate Accounts
Pinnacle Promotions is an award-winning promotional products company specializing in branded merchandise ideation, sourcing, and production, driven by one clear message: Pinnacle Knows Promo.
For over 30 years, we've helped companies connect with customers, prospects, and employees by delivering creative, strategic, and high-quality promotional products-perfectly produced and delivered on time.
We deliver innovative solutions tailored to every client's unique needs, so when a professional buyer needs promotional products, they think of Pinnacle Promotions first.
We're proud to be recognized as one of the Promotional Products Industry's Greatest Companies to Work For in 2024 by PPAI, a seven-time Best Places to Work winner by Counselor Magazine, The Atlanta Journal-Constitution, and PPB Magazine, and named a 2024 Top 100 Industry Leader by PPAI.
Position Summary
The Implementation Manager is responsible for managing the successful launch and implementation of client programs within the Corporate Accounts Department at Pinnacle Promotions. This role serves as the central point of coordination between clients, sales, technology, and internal operations teams to ensure programs are launched accurately, on time, and according to client expectations.
Key Responsibilities
Client & Program Implementation
  • Lead the implementation and onboarding of new client company stores from initial kickoff through successful launch.
  • Develop detailed implementation plans, project timelines, milestones, and deliverables.
  • Gather and document client requirements, brand guidelines, product specifications, inventory needs, fulfillment requirements, and program objectives.
  • Translate technology solutions into clear client-facing guidance and recognize when internal teams or development resources need to be engaged.
  • Coordinate product development, sourcing, artwork approvals, samples, production, inventory, warehousing, and fulfillment activities.
  • Identify potential risks, delays, or issues and proactively develop solutions.
Cross-Functional Collaboration
  • Partner closely with Sales, Technology, Operations and Accounting to transition new business into company store implementation.
Quality & Continuous Improvement
  • Ensure products, branding, packaging, and fulfillment processes meet client specifications and quality expectations
  • Establish quality-control checkpoints throughout the implementation process.
  • Identify recurring issues and recommend process improvements
  • Develop and maintain implementation checklists, standard operating procedures, and best practices
  • Analyze project performance and use lessons learned to improve future implementations

Requirements
Qualifications
  • 3+ years of experience in project management, implementation, client services, operations, promotional products, branded merchandise, or a related field
  • Experience managing multiple projects, timelines, and stakeholders simultaneously
  • Strong organizational and time-management skills with exceptional attention to detail
  • Excellent written and verbal communication skills
  • Strong problem-solving and decision-making abilities
  • Ability to work effectively across sales, operations, and client-facing teams.
  • Proficiency with Netsuite a plus
  • Experience with project management, CRM, ERP, e-commerce, or order-management systems is a plus
  • Promotional products, apparel, print, merchandise, experience is strongly preferred
Compensation and Benefits
  • Competitive salary package.
  • Comprehensive health, dental, and vision benefits.
  • Generous paid time off program and paid holidays.
  • Supplementary short-term and long-term disability coverage.
  • Simple IRA with company matching.
  • Fun, progressive workspace and culture.

Seeking local candidates only. No phone calls or faxes accepted. Qualified candidates will be contacted if selected based on meeting the job and experience requirements.
Pinnacle Promotions does not engage with external recruiters or staffing agencies in any capacity. Submission of unsolicited resumes or candidate profiles does not imply any agreement to terms or obligation to pay any fees. We kindly ask that recruiters do not contact us regarding our open positions.

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