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Client Facing Implementation Manager Jobs (NOW HIRING)

Run client-facing implementation meetings, set and manage expectations on timelines, and keep ... projects on track against committed go-live dates. * Translate client requirements into ...

Run client-facing implementation meetings, set and manage expectations on timelines, and keep ... projects on track against committed go-live dates. * Translate client requirements into ...

Regional Manager, Implementation (EOR/COR) Implementation ยท Remote ยท NAMER Reports to: Director ... You have 5+ years in client-facing implementation, onboarding or project delivery, ideally in EOR ...

Regional Manager, Implementation (EOR/COR) Implementation ยท Remote ยท NAMER Reports to: Director ... You have 5+ years in client-facing implementation, onboarding or project delivery, ideally in EOR ...

$99K - $124K/yr

Overview The Implementation Manager serves as the primary client-facing partner during implementation and is responsible for coordinating the successful execution of client programs across teams and ...

... client-facing implementation role, preferably in the SaaS industry. * Strong understanding of ... Experience with CRM, ERP, or other enterprise software implementations, particularly GovTech, is a ...

New

NY ยท On-site

$99K - $124K/yr

Overview The Implementation Manager serves as the primary client-facing partner during implementation and is responsible for coordinating the successful execution of client programs across teams and ...

Reporting to the Implementation Manager, this role is responsible for onboarding new Filing ... Experience working with CRM tools and client-facing support ticketing software preferred

$99K - $124K/yr

Overview Manager, Implementation Analyst is responsible for leading a team of Implementation ... Qualifications * 7+ years of experience in client-facing implementation, consulting, business ...

NY ยท On-site

$99K - $124K/yr

Overview Manager, Implementation Analyst is responsible for leading a team of Implementation ... Qualifications * 7+ years of experience in client-facing implementation, consulting, business ...

As Senior Implementation Manager, you'll own the full implementation lifecycle for a portfolio of ... You'll run client-facing training and write the documentation that makes adoption stick. Going live ...

As Senior Implementation Manager, you'll own the full implementation lifecycle for a portfolio of ... You'll run client-facing training and write the documentation that makes adoption stick. Going live ...

All other duties as assigned What are we looking for in this position? * 3+ years working in client-facing, technology-based Implementation/Project Manager roles * Proven experience managing projects ...

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How much do client facing implementation manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for client facing implementation manager in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Client Facing Implementation Manager jobs?

For Client Facing Implementation Manager jobs, the most frequently searched job titles are:

Infographic showing various Client Facing Implementation Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $103,518 per year, or $49.8 per hour.

Implementation Manager

Atlanta, GA โ€ข On-site

Other

Re-posted 6 days ago


Job description

About the Role

PayMitto is looking for an Implementations Manager to own the onboarding and go-live process for our clients, from contract signature through production launch. You will run day-to-day implementation projects for a portfolio of financial institution (FI) clients, coordinating with engineering, compliance, and client success, and serving as the point person when things get complicated.

You will spend your days moving between client-facing meetings, internal standups, and hands-on problem solving with engineering and vendor partners (Q2, SoCure, Sardine, and similar platforms). We are searching for someone who is equally comfortable running a structured project plan and diving into a technical escalation to figure out what is actually going wrong.

What You Will Do Client Implementation & Project Management
  • Own a portfolio of concurrent FI client implementations, each with its own timeline, configuration requirements, and stakeholder group.
  • Run client-facing implementation meetings, set and manage expectations on timelines, and keep projects on track against committed go-live dates.
  • Translate client requirements into configuration and testing plans, working across data audits, funds flow, compliance setup, reconciliation, and UAT.
  • Identify when a delay is a configuration issue versus a platform or vendor issue, and route it to the right owner quickly.
  • Draft and send clear client communications, including status updates, delay notices, and go-live confirmations.
  • Balance team workload across projects and flag capacity constraints to leadership before they become client-facing problems.
Cross-Functional Coordination
  • Partner with engineering and the SDK team to scope, prioritize, and track fixes for implementation-blocking bugs.
  • Work with Compliance and Risk on vendor scoping questions (for example, fraud decisioning or KYC vendor coverage for a given client tier).
  • Coordinate with Client Ops and IT on environment setup, sandbox and production configuration, and ticket handoffs.
  • Escalate vendor-side issues (KYC, fraud, banking rails) to the right partner contact and track resolution.
Process & Documentation
  • Maintain and improve internal implementation playbooks, configuration guides, and templates.
  • Keep the implementations wiki and reference materials current as processes evolve.
  • Identify recurring bugs or gaps and turn them into process fixes rather than one-off workarounds.
What You Bring
  • 7+ years of project management or implementation experience, ideally in fintech, payments, or a B2B SaaS environment with enterprise clients.
  • Experience managing multiple concurrent client-facing projects with competing deadlines.
  • Comfort working directly with engineering teams on technical issues, even without a coding background.
  • Strong, clear written and verbal communication, especially when delivering a delay or a hard update to a client.
  • Experience with financial institutions, banking, or cross-border payments is a strong plus.
  • PMP or similar certification is a plus but not required.
What Success Looks Like
  • First 90 days: You have a working knowledge of the active client portfolio, know the team and key cross-functional partners, and are running standups independently.
  • First 6 months: Client go-lives are on track or you can clearly explain why not, and the team has a documented, repeatable escalation path for the most common technical blockers.
  • Ongoing: Client relationships stay healthy through inevitable technical bumps because communication is proactive, not reactive.
About PayMitto

PayMitto is an Atlanta-based fintech company focused on cross-border payments and remittances. We work with financial institutions and partners around the world to move money reliably and compliantly, which means our implementation work sits right at the intersection of client relationships, engineering, and regulatory complexity.

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