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Client Experience Jobs in Rochester, MN (NOW HIRING)

Sunshine Behavioral Health

Executive Director

Rochester, MN · On-site

$120K - $150K/yr

Lead occupancy growth efforts and continuously enhance client experience. * Develop and manage annual budgets, maintaining fiscal responsibility and efficient resource use. * Supervise and support ...

Old National Bank

Agriculture Rel Mgr III

Kasson, MN · On-site

$199K/yr

Key Competencies for Position Delights Clients - Continuously seeks and applies knowledge leading to a best-in-class client experience. * Passionately serves internal/external clients with excellence.

Monarch Shores

Executive Director

Rochester, MN · On-site

$120K - $150K/yr

Lead occupancy growth efforts and continuously enhance client experience. * Develop and manage annual budgets, maintaining fiscal responsibility and efficient resource use. * Supervise and support ...

Compeer Financial

Loan Processor Ag Lending

Rochester, MN · On-site

$19 - $25.50/hr

Proactively identifies client needs and resolves a variety of requests via phone, online and in-person to ensure a positive and consistent experience. * Collaborates with Financial Officers (FOs ...

Compeer Financial

Loan Processor Ag Lending

Rochester, MN · On-site

$19 - $25.50/hr

Proactively identifies client needs and resolves a variety of requests via phone, online and in-person to ensure a positive and consistent experience. * Collaborates with Financial Officers (FOs ...

Leigh and Co.

Wedding Coordinator

Rochester, MN · On-site

$350/wk

You will work alongside our client experience managers during the planning and assistant coordinators onsite to provide the following to execute weddings. * Attend a final details call with clients ...

Leigh and Co.

Wedding Coordinator

Rochester, MN · On-site

$350/wk

You will work alongside our client experience managers during the planning and assistant coordinators onsite to provide the following to execute weddings. * Attend a final details call with clients ...

Compass Group

PATIENT EXPERIENCE MANAGER

Rochester, MN · On-site

$60K - $75K/yr

Must ensure that all personnel under his/her operational influence comply with all client ... HS diploma/GED or equivalent combination of education and experience; 4 year degree preferred 2-3 ...

Compass Group

PATIENT EXPERIENCE MANAGER

Rochester, MN · On-site

$60K - $75K/yr

Must ensure that all personnel under his/her operational influence comply with all client ... HS diploma/GED or equivalent combination of education and experience; 4 year degree preferred 2-3 ...

Compass Group

PATIENT EXPERIENCE MANAGER

Rochester, MN · On-site

$60K - $75K/yr

Must ensure that all personnel under his/her operational influence comply with all client ... HS diploma/GED or equivalent combination of education and experience; 4 year degree preferred 2-3 ...

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Showing results 41-60

All JobsClient Experience JobsClient Experience Jobs in Rochester, MN

Client Experience information

See Rochester, MN salary details

$60.5K

$71.2K

$79.8K

How much do client experience jobs pay per year?

As of Sep 10, 2026, the average yearly pay for client experience in Rochester, MN is $71,154.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,100.00 and $76,200.00 per year, depending on experience, location, and employer.

What is client experience?

Client Experience refers to the overall perception and satisfaction a client has when interacting with a company or service provider. It encompasses every touchpoint, from initial contact to ongoing support, and aims to ensure that clients feel valued, understood, and well-served. Professionals in Client Experience roles work to improve communication, resolve issues efficiently, and create a positive relationship that encourages loyalty and repeat business.

How does a client experience professional typically collaborate with other departments to improve customer satisfaction?

Client Experience professionals work closely with teams such as sales, product development, and customer support to identify and address client concerns. They often act as a liaison, gathering feedback from clients and sharing insights with internal teams to improve service offerings and processes. Regular meetings and cross-functional projects are common, ensuring that the client’s perspective is integrated into decision-making. This collaborative approach helps to create a seamless and positive client journey from initial contact through post-service support.

What are the key skills and qualifications needed to thrive as a client experience professional, and why are they important?

To thrive as a Client Experience professional, you need strong interpersonal communication, problem-solving abilities, and a background in customer service, often supported by a relevant degree or experience. Familiarity with customer relationship management (CRM) software and feedback analytics tools is typically required. Exceptional empathy, patience, and active listening help you build rapport and understand client needs. These skills ensure positive client interactions, driving satisfaction, loyalty, and business growth.

What is the difference between Client Experience vs Customer Service Representative?

AspectClient ExperienceCustomer Service Representative
Primary FocusBuilding long-term relationships and enhancing overall client satisfactionHandling individual customer inquiries and resolving issues
Work EnvironmentStrategic, often involving cross-department collaborationOperational, primarily in call centers or retail settings
Required SkillsCommunication, relationship management, strategic thinkingCommunication, problem-solving, product knowledge
Common UsageIn industries like finance, tech, and consultingIn retail, telecom, and hospitality sectors

While both roles focus on customer interactions, Client Experience emphasizes strategic relationship building and long-term satisfaction, whereas Customer Service Representatives handle immediate inquiries and issue resolution. Understanding these differences helps in choosing the right career path or job search focus.

What is an example of a client experience job?

A client experience job involves managing and improving interactions between a company and its clients to ensure satisfaction and loyalty. Roles such as Client Experience Manager or Customer Success Specialist focus on communication skills, problem-solving, and using tools like CRM software to enhance the client journey.
Client Experience jobs near you
Infographic showing various Client Experience job openings in Rochester, MN as of September 2026, with employment types broken down into 38% Full Time, 54% Part Time, and 8% Temporary. Highlights an 92% In-person, and 8% Hybrid job distribution, with an average salary of $71,154 per year, or $34.2 per hour.

Executive Director

Rochester, MN • On-site

Sunshine Behavioral Health
See more jobs at Sunshine Behavioral Healthexternal

$120K - $150K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Key responsibilities

  • Oversee daily operations to ensure delivery of high-quality, cost-effective, and client-centered services.

  • Supervise and support senior leadership staff to foster development and performance.

  • Review and authorize contracts and agreements on behalf of the organization.

Job description

About us:
At Sunshine Behavioral Health, we believe real change starts with connection. Everyone deserves support, hope, and the chance to move forward.
 
We’re not just a treatment center, we’re a team of people who care deeply about walking alongside those navigating substance use and mental health challenges. Helping someone believe in themselves again, that’s what this work is about. And we’ve been fortunate to witness that kind of transformation time and time again.
 
Our team shows up every day with purpose. We’re here for the tough moments and the quiet wins. We fight for people until they’re strong enough to fight for themselves.
 
If you're someone who wants to be part of something meaningful, something that truly leaves people better than you found them, you’ll find your place here.
 
We are pleased to announce we are opening our newest location in Ephrata, PA - Keystone Retreat Behavioral Health 
 
Position Summary:
 Reporting directly to the Vice President of Operations, the Executive Director will oversee the Director of Nursing, Clinical Director, and Operations Director, while fostering a culture of excellence, stability, and continuous improvement.
 
Responsibilities:
  • Provide visionary leadership to staff and residents, promoting a culture of compassion, stability, and accountability.
  • Drive strategic planning initiatives that align with the organization’s mission and long-term goals.
  • Oversee daily operations to ensure delivery of high-quality, cost-effective, and client-centered services.
  • Ensure compliance with Joint Commission, state, and federal regulations in partnership with the Director of Compliance and Regulatory Affairs.
  • Collaborate with admissions, revenue, and insurance teams to ensure seamless and safe client admissions.
  • Lead occupancy growth efforts and continuously enhance client experience.
  • Develop and manage annual budgets, maintaining fiscal responsibility and efficient resource use.
  • Supervise and support senior leadership staff to foster development and performance.
  • Maintain facility and grounds standards through proactive maintenance and inspections.
  • Build and sustain strong partnerships with external organizations to advance the mission.
  • Review and authorize contracts and agreements on behalf of the organization.
  • Perform additional duties as assigned by the Vice President of Operations.
Preferred Qualifications:
  • Master’s degree in Healthcare Administration, Business, Behavioral Health, or related field preferred. 
  • Senior leadership experience in a behavioral health or healthcare setting.
  • Proven track record in program development, strategic planning, and fiscal management.
  • Knowledge of Joint Commission, state, and federal regulatory standards.
  • Experience supervising and developing multidisciplinary leadership teams.
  • Contract negotiation and compliance oversight experience.
Skills & Competencies:
  • Transparent, ethical, and compassionate leadership style.
  • Strong organizational and delegation abilities.
  • Excellent written and verbal communication skills.
  • Ability to build strong external partnerships and community relationships.
Minimum Requirements:
  • Bachelor’s degree in Healthcare Administration, Business, Behavioral Health, or related field.
  • Minimum of 5 years of senior management or executive leadership experience.
  • Current CPR and First Aid Certification or willing to obtain
  • Must successfully complete Background Check, Drug Screen, and TB Test
Benefits:
  • PTO, Holiday, & Sick Time
  • Health, Dental, & Vision Insurance
  • Company Paid Life Insurance
  • Quarterly Bonuses based on KPI’s
  • Retirement Plan

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