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Client Experience Manager Jobs in Stuart, FL (NOW HIRING)

Dermafix Spa

Sales Supervisor / Sales Manager

Stuart, FL · On-site

$2.5K - $3.0K/wk

Ensure a consistently premium client experience Sales Manager * Lead, train, and motivate the sales ... team to meet goals * Oversee daily consultation and treatment workflows * Assist team members in ...

Dermafix Spa

Sales Supervisor / Sales Manager

Stuart, FL

$2.5K - $3.0K/mo

Ensure a consistently premium client experience Sales Manager * Lead, train, and motivate the sales ... team to meet goals * Oversee daily consultation and treatment workflows * Assist team members in ...

2 J DATA

Account Manager

Jupiter, FL · On-site

$17 - $22/hr

Account Manager - 2JData (Managed IT Services) ***** This position is in office ***** Jupiter, FL ... Ensure accurate documentation of client requests and call notes Client Experience & Communication

2 J DATA

Account Manager

Jupiter, FL · On-site

$17 - $22/hr

Account Manager - 2JData (Managed IT Services) ***** This position is in office ***** Jupiter, FL ... Ensure accurate documentation of client requests and call notes Client Experience & Communication

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Showing results 21-40

All JobsClient Experience JobsClient Experience Manager JobsClient Experience Manager Jobs in Stuart, FL

Client Experience Manager information

See Stuart, FL salary details

$24.7K

$51.3K

$92.7K

How much do client experience manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for client experience manager in Stuart, FL is $51,317.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,900.00 and $54,300.00 per year, depending on experience, location, and employer.

What is the difference between Client Experience Manager vs Customer Service Manager?

AspectClient Experience ManagerCustomer Service Manager
Primary FocusEnhancing overall client experience and satisfactionManaging customer support and service operations
Work EnvironmentStrategic roles, often cross-departmentalOperational, frontline customer support teams
Required CredentialsRelevant experience in customer relations, marketing, or salesCustomer service experience, leadership skills
Industry UsageUsed across industries focusing on client retentionCommon in retail, hospitality, and service sectors

The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.

How does a client experience manager typically collaborate with other departments to enhance customer satisfaction?

Client Experience Managers frequently partner with teams such as sales, product development, and customer support to identify pain points and streamline the client journey. They facilitate cross-functional meetings, gather and analyze client feedback, and work with internal stakeholders to implement improvements. This collaborative approach ensures that the client’s voice is represented in company decisions and that solutions are delivered efficiently, ultimately strengthening long-term client relationships.

What are the key skills and qualifications needed to thrive as a client experience manager?

To thrive as a Client Experience Manager, you need a solid understanding of customer service principles, project management, and client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills enable you to proactively address client needs and foster loyalty. These competencies drive customer satisfaction, retention, and the overall success of the organization.

What does a client experience manager do?

A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.

More about Client Experience Manager jobs

What job categories do people searching Client Experience Manager jobs in Stuart, FL look for?

The top searched job categories for Client Experience Manager jobs in Stuart, FL are:

What cities near Stuart, FL are hiring for Client Experience Manager jobs?

Cities near Stuart, FL with the most Client Experience Manager job openings:

Client Experience Manager jobs near you
Infographic showing various Client Experience Manager job openings in Stuart, FL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $51,317 per year, or $24.7 per hour.

Client Service Specialist

Risk Strategies

Palm Beach Gardens, FL • On-site

$16 - $21.25/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 29 days ago

Risk Strategies rating

7.5

Company rating: 7.5 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

221st of 307 rated insurance

Job description

The Client Services Specialist (CSS) supports Gehring Group's account management team by providing responsive, solution-oriented assistance for daily service needs, including claims and billing support for client employees and members. Acting as a trusted advocate, the CSS helps navigate benefit-related issues while delivering exceptional client experience and reports directly to the Client Services Support Team Leader. The CSS is well-versed in employee benefits, including medical, dental, vision, life and disability coverage, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA) and Health Reimbursement Account (HRA) benefits.
Your Impact:
Establish and maintain excellent working relationships with clients and insurance partners:

  • Resolves clients' escalated and complex issues relative to billing and member eligibility, claims resolution, member appeals, benefit verification, medical procedure authorizations, and general benefit inquiries.
  • Serves as an expert resource and provides guidance to clients and their employees throughout the year on benefits.
  • Assists with the execution of Employee Benefit Highlight (EBH) booklets for all clients on an annual basis. Updates booklet content and works with in-house graphics and account management teams to ensure timely production and delivery of booklets.
  • Serves as a resource and provides basic guidance to clients and their employees throughout the year in these areas.
  • Reconciles basic to moderate billing discrepancies.
  • Assists with the implementation and maintenance of clients' Benefit Enrollment System. This includes researching and compiling current plan documents and forms from carriers/venders.
  • Enters employee eligibility into insurance partner systems on behalf of clients.
Assist Account and Account Relations Manager with completing open enrollment eligibility spreadsheets as needed.
  • Completes special projects as needed, which may include contacting vendors for benefit fairs, data entry of employee surveys, and data entry of benefit maximum for claims audits.
  • Supports use of CRM system by documenting all issues.
  • Performs other relevant duties as needed and assigned.
Successful Candidates Will Have:
  • Basic knowledge of various medical, dental, vision, retirement, life insurance and disability plans/programs.
  • Familiarity with the Affordable Care Act, COBRA and other Federal and State regulations that relate to the administration of employee benefits plans.
  • Ability to multi-task and prioritize tasks in a fast-paced environment.
  • Self-motivated and proactive with regard to solving problems.
  • Strong organizational and time management skills.
  • Proficient in Microsoft Office Suite (Outlook, PowerPoint, Word, Excel), Bentek, and social business platforms.
EDUCATION, TRAINING AND EXPERIENCE:
  • Minimum of two years of professional experience in customer services, sales, HR, insurance, or related field is required.
  • Additional experience may substitute for the required education on a year-for-year basis.
  • Valid Florida Life, Health & Variable Annuities 2-15 license or the ability to obtain one within first 90 days of employment is required.
  • Training on Agency Management system, booklet editing, benefit enrollment systems, etc; will be provided.

Brown & Brown, Inc. (NYSE: BRO) is a leading insurance brokerage firm delivering comprehensive and customized insurance solutions and specialization since 1939. With a global presence spanning 700+ locations and a team of approximately 23,000 professionals, we are dedicated to delivering scalable, innovative strategies for our customers at every step of their growth journey. Learn more at BBrown.com.
Brown & Brown, Inc. and our team of companies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies, part of the Brown & Brown team, by visiting https://us.bbrown.com/careers/.
Personal information submitted by California applicants in response to a job posting is subject to Risk Strategies' California Job Applicant Privacy Notice.
Recruiting Vendor Disclosure Statement
Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and receive prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

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