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Client Engagement Jobs in Iowa (NOW HIRING)

Koltiv

Client Executive

Urbandale, IA · On-site

$72K - $98K/yr

Maintain a disciplined, data-driven approach to prospecting, client engagement, and deal progression. Forecasting & Pipeline Management * Accurately forecast sales opportunities to support strategic ...

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All JobsClient Engagement JobsClient Engagement Jobs in Iowa

Client Engagement information

See Iowa salary details

$21.6K

$44.1K

$68.1K

How much do client engagement jobs pay per year?

As of Aug 8, 2026, the average yearly pay for client engagement in Iowa is $44,110.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,800.00 and $52,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client engagement professional?

To thrive as a Client Engagement professional, you need strong interpersonal skills, a background in business or marketing, and experience in account management or customer relations. Familiarity with CRM software such as Salesforce, data analytics tools, and project management systems is typically required. Excellent communication, problem-solving, and relationship-building abilities help you stand out in this role. These skills and qualifications are crucial for building lasting client relationships, driving customer satisfaction, and supporting business growth.

What are some common challenges faced in a client engagement role, and how can they be managed effectively?

Professionals in Client Engagement often encounter challenges such as managing diverse client expectations, balancing multiple accounts, and addressing unexpected issues promptly. Effective communication and proactive relationship-building are key to overcoming these hurdles, as is staying organized and prioritizing tasks. Regular check-ins with clients, collaborating closely with internal teams, and maintaining a solutions-oriented mindset can help ensure positive client experiences and successful long-term partnerships.

What does a client engagement representative do?

A client engagement representative is responsible for building and maintaining relationships with clients, understanding their needs, and ensuring satisfaction with products or services. They often communicate via phone, email, or in person, and may use customer relationship management (CRM) tools to track interactions and improve service quality.

What is the difference between Client Engagement vs Customer Service Representative?

AspectClient EngagementCustomer Service Representative
Primary FocusBuilding and maintaining long-term client relationshipsHandling immediate customer inquiries and issues
Skills NeededCommunication, relationship management, strategic thinkingProblem-solving, communication, product knowledge
Work EnvironmentOften in sales, marketing, or account management teamsCustomer support centers, call centers, retail
GoalsEnhance client retention and loyaltyResolve customer issues quickly and efficiently

While both roles involve communication with clients or customers, Client Engagement focuses on building lasting relationships and strategic account management, whereas Customer Service Representatives primarily address immediate customer concerns and support. Understanding these differences helps in choosing the right career path or job search focus.

What is client engagement?

Client engagement refers to the process of building and maintaining strong relationships between a business and its clients. Professionals in client engagement roles work to understand client needs, ensure satisfaction, and foster loyalty through effective communication and personalized service. Their responsibilities may include managing client accounts, addressing concerns, and proactively offering solutions to enhance the client experience. Ultimately, strong client engagement helps businesses retain clients and drive growth.
What are the most commonly searched types of Client Engagement jobs in Iowa? The most popular types of Client Engagement jobs in Iowa are:
What are popular job titles related to Client Engagement jobs in Iowa? For Client Engagement jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Client Engagement jobs in Iowa look for? The top searched job categories for Client Engagement jobs in Iowa are:
Client Engagement jobs near you
Infographic showing various Client Engagement job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $44,110 per year, or $21.2 per hour.

Client Executive

Koltiv

Urbandale, IA • On-site

$72K - $98K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Description:

At Koltiv, our core focus is Making Lives Better—for our clients, our team, and our community. The Client Executive is a results-driven relationship builder who drives growth and client satisfaction while aligning with Koltiv’s mission and values: Character, Problem Solving, Human Experience, and Ownership. This role manages a personal book of business, delivers measurable business value, and ensures that Koltiv’s people-first approach is consistently experienced by every client.


Key Responsibilities

Sales Process Discipline

  • Follow the Koltiv Sales Process with strict adherence to ensure consistent, repeatable success.
  • Maintain a disciplined, data-driven approach to prospecting, client engagement, and deal progression.

Forecasting & Pipeline Management

  • Accurately forecast sales opportunities to support strategic planning and resource allocation.
  • Use pipeline data to anticipate results, adjust activity levels, and meet or exceed sales objectives.

Client Focus & Fit

  • Prioritize business development and retention efforts on Koltiv High Fit Clients.
  • Deepen client relationships by understanding needs, challenges, and growth opportunities.

Expanding Client Value

  • Expand the Holistic Client Experience (HCE) value for each client by aligning technology to business goals.
  • Proactively introduce new solutions and services that strengthen long-term partnerships.

Accountability & Reporting

  • Submit complete and accurate sales call report notes by 9 AM every Monday.
  • Track progress against goals and take ownership of personal performance metrics.

Client Satisfaction

  • Serve as the trusted advisor and primary point of contact for clients.
  • Ensure a high level of satisfaction by providing responsive, reliable, and value-driven service.

Sales Incentive Plan

  • Consistently meet the objectives defined in the sales incentive plan.
  • Leverage performance goals as motivation to drive personal and organizational success.
Requirements:

Required

  • Robust and confident phone presence and professional presentation abilities.
  • Excellent problem-solving skills and proposal writing capabilities.
  • Reliable transportation with the ability to regularly travel to client locations, Koltiv’s Des Moines office, and industry trade shows.

Preferred

  • Prior experience in technology sales or IT services.
  • Cold-calling experience, including script development and execution.
  • Existing network of professional contacts.
  • Knowledge of hardware, software, and IT solutions.

Why Join Koltiv?

Koltiv helps businesses grow by delivering people-first IT services and custom solutions that turn complexity into clarity. We combine technical expertise with real-world understanding to build trusted partnerships in agriculture, manufacturing, and beyond. If you’re passionate about making lives better through innovative technology, Koltiv is the place for you.

Our Culture

We’re an entrepreneurial, growth-driven team that values:

  • Human Experience – Serve people first
  • Character – Do what’s right
  • Problem Solving – Conquer with curiosity
  • Ownership – Go all in

Location: Based in Des Moines office, with flexible hybrid options.

Benefits:

  • 17 days PTO, seven holidays, two floating holidays, and bereavement time off
  • 401K Safe Harbor (after one year)
  • Comprehensive medical, vision, and dental
  • Employer-paid life insurance and long-term disability
  • Monthly cell phone stipend
  • Entrepreneurial Operating System (EOS) framework for structured success

Ready to Make an Impact?

If you’re ready to build a thriving book of business, deliver meaningful solutions, and grow with a high-performance team, we want to hear from you.