Client Engagement Manager Jobs in Jackson, MS (NOW HIRING)

Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services.

ABOUT THE JOB

The Certified Health Coach position is part of the integrated health center team, working with the health center providers, staff, and the Population Health and Wellness Team. It supports the primary care setting and expands the comprehensive care of patients.

The Certified Health Coach provides personalized, one-on-one coaching and group programming to help patients manage chronic conditions, prevent disease, and improve their overall health. By guiding clients through behavior change and supporting lifestyle modifications, Certified Health Coaches empower patients to achieve their wellness goals. This role involves collaborating with a multidisciplinary care team, delivering evidence-based health coaching and patient support, facilitating wellness programs, to optimize patient health outcomes.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Conduct individual and group coaching sessions to promote behavior change, wellness, and chronic condition management. Develop personalized wellness plans with clients, set goals, and provide resources to track progress.
• Collaborate with healthcare providers to offer chronic condition coaching based on national clinical guidelines.
• Assist patients in scheduling medical appointments and making necessary internal referrals.
• Facilitate health promotion programs such as group challenges, educational workshops, and biometric screenings and work with the client and care team to develop wellness strategies tailored to the needs of the population.
• Participate in client engagement events and contribute to the development of wellness program offerings and coordinate efforts with other vendors (carriers, EAP, etc.) to inform client population of all available resources
• Other duties as assigned

QUALIFICATIONS

Bachelor's degree in health science, counseling, psychology, nutrition, social work or a related field. Master's degree preferred.Certification from the National Board for Health and Wellness Coaches (NBHWC) required.Minimum of 2 years' experience as a health coach, including conducting one-on-one and group coaching. Strong background in health promotion, chronic condition management, and behavior change methodologies.

DESIRED ATTRIBUTES

• Comfortable presenting to both small and large groups, virtually or in-person.
• Enthusiastic with a positive attitude and a solution-oriented approach, resilient and adaptable.
• Strong technical expertise using Electronic Medical Record Software, Microsoft 365 including Teams, Word, Outlook, Excel, PowerPoint, etc.
• Exceptional customer service skills and ability to promote teamwork.
• Ability to build and maintain trusting relationships by approaching all work with integrity and commitment.
• Excellent time management skills and ability to multi-task, prioritize work, execute a plan, and meet deadlines.
• Excellent communication, organizational, and time management skills.
• High level of critical thinking, and creative and effective problem-solving skills

Pay Range: $36,000 - $48,000/yr for a 24hrs a week schedule.

The actual offer may vary dependent upon geographic location and the candidate's years of experience and/or skill level.

We are accepting applications for this position until a candidate has been selected. To apply to this position and learn more about open jobs at Marathon Health, visit our careers page.

Marathon Benefits Summary

We believe in empowering teammates to do their best work and build better healthcare. Below are some of our benefit offerings. Eligibility is based on 24/hr week.

• Health and Well-Being: Free Marathon membership for in person and virtual care, employer paid life and disability insurance, and choice in medical/dental plans, vision, employer funded HSA, FSA, and voluntary illness, accident and hospitalization plans. Benefits are effective on the first of the month following date of hire.
• Financial Support: Competitive compensation, 401k match, access to financial coaching through our Employee Assistance Program
• Lifestyle: Paid time off for vacation, sick leave, and more, holiday schedule