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Client Engagement Manager Jobs in Berkeley, IL (NOW HIRING)

Itron, Inc

Engagement Manager

Chicago, IL

Job Summary The Engagement Manager plays a critical role in partnering with Itron's most strategic ... As part of the Customer Success organization, this high-profile, client-facing position requires ...

Legora

Engagement Manager, Chicago

Chicago, IL · On-site

$142K - $212K/yr

Design each client's adoption playbook: the tailored change-management approach, stakeholder map ... Orchestrate engagement from cross-functional teams to accelerate client success (GTM, Product ...

Infosys

Engagement Manager, Healthcare

Chicago, IL · On-site

Role Description: • Client relationship management and business development: manage client ... engagement, Care Management, Claims Processing, Customer Service, and Business Operations ...

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All JobsClient Engagement JobsClient Engagement Manager JobsClient Engagement Manager Jobs in Berkeley, IL

Client Engagement Manager information

See Berkeley, IL salary details

$34.1K

$97K

$168K

How much do client engagement manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for client engagement manager in Berkeley, IL is $96,962.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,800.00 and $121,500.00 per year, depending on experience, location, and employer.

What is a client engagement manager?

Client Engagement Managers are professionals responsible for building and maintaining strong relationships between a company and its clients. They serve as the main point of contact, ensuring client needs are met and their expectations are managed throughout the business relationship. Their duties often include onboarding new clients, resolving issues, facilitating communication, and working with internal teams to deliver quality service. By fostering loyalty and satisfaction, Client Engagement Managers aim to maximize client retention and support business growth.

What are the key skills and qualifications needed to thrive as a client engagement manager?

To thrive as a Client Engagement Manager, you need a strong background in account management, relationship building, and understanding client needs, usually supported by a degree in business or a related field. Familiarity with CRM systems like Salesforce, project management tools, and sometimes certifications in customer success or project management are commonly required. Excellent communication, problem-solving, and negotiation skills help you stand out in managing complex client interactions. These competencies are essential for building lasting client relationships, driving customer satisfaction, and supporting business growth.

How does a client engagement manager typically collaborate with internal teams to ensure client satisfaction?

Client Engagement Managers work closely with cross-functional teams such as sales, marketing, product development, and customer support to deliver tailored solutions that meet client needs. They often act as the primary liaison, facilitating communication between clients and internal stakeholders to resolve issues quickly and proactively. Regular meetings, detailed reporting, and collaborative planning sessions are common practices to ensure everyone is aligned and that client expectations are consistently met. This collaborative environment not only helps in addressing client concerns efficiently but also fosters long-term client relationships.

What is the difference between Client Engagement Manager vs Account Manager?

AspectClient Engagement ManagerAccount Manager
Primary FocusBuilding and maintaining client relationships, ensuring engagement and satisfactionManaging client accounts, upselling, and renewals
ResponsibilitiesDeveloping engagement strategies, coordinating with teams, enhancing client experienceHandling client requests, managing contracts, achieving sales targets
Work EnvironmentCustomer-centric, collaborative, often in service or consulting industriesSales-driven, client-focused, in various industries including tech and finance
Required SkillsCommunication, relationship management, strategic thinkingSales skills, negotiation, account management experience

While both roles involve client interaction, the Client Engagement Manager primarily focuses on fostering long-term relationships and ensuring client satisfaction, whereas the Account Manager concentrates on managing specific accounts, sales, and renewals. Understanding these differences helps in choosing the right career path or job search focus.

Is a client engagement manager a good career?

A client engagement manager is a valuable role focused on building and maintaining client relationships, often requiring strong communication, problem-solving, and project management skills. It can offer opportunities for career growth, leadership, and industry specialization, with typical work environments in consulting, marketing, or technology sectors.

What cities near Berkeley, IL are hiring for Client Engagement Manager jobs?

Cities near Berkeley, IL with the most Client Engagement Manager job openings:

Client Engagement Manager jobs near you
Infographic showing various Client Engagement Manager job openings in Berkeley, IL as of August 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $96,962 per year, or $46.6 per hour.

Engagement Manager (Financial Services)

Kenway Consulting

Chicago, IL • On-site

Full-time

Posted 18 days ago

Job description

About This Position
 
We are seeking experienced financial services (FS) management professionals interested in generating strategies and delivery of those strategies to drive a greater future for our clients. As an Engagement Manager at Kenway, you will have the opportunity to manage a diverse set of stakeholders, drive critical decisions, and solve complex problems. From day one, you'll lead projects, teams, and solutions that target the latest business and technical challenges companies are facing today. 
 
Engagement Managers at Kenway are responsible for leading end-to-end delivery of complex client initiatives and managing scope, budget, risks, and teams to ensure high-quality outcomes while applying deep industry and technical expertise. Engagement Managers are also expected to build trusted client relationships, drive account growth, mentor team members, and contribute to cross-functional initiatives that enhance Kenway's impact and capabilities. 
 
Within Kenway's Financial Services vertical, Engagement Managers are expected to demonstrate, deploy, and deepen proficiency delivering across the financial services ecosystem, inclusive of banking and capital markets, insurance, wealth and asset management, payments and fintech, and related industries. 

Core Traits We Are Seeking 
  • Delivery Excellence - Engagement Managers are first and foremost consulting practitioners. Candidates must embrace and demonstrate the ability to deliver exceptional quality firsthand throughout Kenway's engagements, while leading, coaching, and enabling broader project teams to do the same. 
  • Accountability: Engagement Managers must demonstrate a deep sense of integrity, personal responsibility, and commitment to holding others to the same standards. Engagement Managers are the ultimate point of accountability for the health and quality of all activities within and across their projects. 
  • Tenacity: Under all circumstances, dynamics, and conditions, Engagement Managers are expected to think, behave, and act proactively. Doing so is crucial for preemptively identifying, mitigating, and preventing issues, while proactively driving progress and taking advantage of opportunities. 
  • Design Thinking: In addition to maintaining the integrity of their projects, Engagement Managers are expected to demonstrate creativity, innovation, and intellectual fluidity, flowing between strategic thought leadership, conceptual problem solving, and executional rigor. Engagement Managers must be capable of designing solutions, translating them into executable plans, and flowing between the spectrum of strategy and execution throughout engagements. 
  • Professionalism: Given the complexity, magnitude, visibility, and strategic importance of Kenway's projects, we consistently interface with a diversity of executive leadership. Engagement Managers are expected to demonstrate executive presence, poise, and cogency in all communications and interactions with client, prospect, and internal stakeholders.  
  • Aptitude: While Kenway possesses deep institutional expertise and proprietary frameworks, no two projects are the same. Engagement Managers are expected to demonstrate curiosity, climb learning curves quickly, and adapt solutions to the uniqueness of each client and project. 
  • Industry Acumen: Engagement Managers within the HLS vertical are expected to demonstrate proficient understanding of industry trends, regulatory landscapes, value chains, business operations, and technical nuances unique to the life sciences and healthcare sectors, while engaging in continuous learning to broaden and deepen their expertise. 
  • Functional Acumen: Engagement Managers must have a sound command of programmatic skills to lead projects, while demonstrating an understanding of Kenway's full suite of services to design solutions and lead engagements with technical and/or non-technical scope. 
  • Commitment to Kenway's Guiding Principles: As critical leaders influencing and interfacing with a breadth of internal and external stakeholders, Engagement Managers must steward Kenway's culture and demonstrate unwavering commitment to our Guiding Principles. 
Delivery Excellence 
  • Own end-to-end delivery for client engagements, managing scope, budget, timeline, risks, and quality, while taking ownership of bookings, minimizing variance between bookings and actuals, and managing discrepancies 
  • Lead complex business and technology initiatives across multiple industries 
  • Apply deep industry, business, and technical knowledge to solve client challenges and achieve project objectives 
  • Drive project teams to deliver high-quality outcomes, coaching, and empowering team members 
  • Lead working sessions, presentations, and executive discussions, communicating complex topics clearly and confidently 
  • Proactively manage risks, escalations, and resource needs, ensuring alignment with project and account objectives 
Client & Relationship Management 
  • Build trusted, long-term relationships with client stakeholders, understanding their goals and challenges 
  • Identify business problems and opportunities, facilitating discussions and connecting clients with Kenway expertise 
  • Support account-level strategy by contributing to proposals, SOWs, pitches, and revenue forecasts 
  • Expand and nurture client networks, driving engagement beyond immediate projects, and strategically leverage Kenway deliverables to broaden our footprint and influence 
Kenway Impact 
  • Leverage mastery of client industries, documenting and sharing knowledge to grow Kenway's expertise 
  • Coach and mentor team members, preparing talent for future leadership opportunities 
  • Contribute to initiatives and passion projects that drive Kenway's growth, culture, and capabilities 
  • Leverage Challenger Sale behaviors to advance client outcomes, delivering insights, recommendations, and innovative solutions 

  • 8+ years of experience in leading complex business or technology initiatives 
  • Financial services strategy consulting experience is preferred, but a combination of strategy consulting and financial services industry experience will be considered 
  • Bachelor's degree, with advanced degrees or certifications in related finance, business, economics, or quantitative fields preferred (e.g., MBA, CFA, CPA, CAMS) 
  • Proficient understanding of one or more of the unique value chains across the Financial Services ecosystem, including but not limited to the following: 
    • Banking & Capital Markets: Retail and commercial banking, lending and credit, treasury, capital markets operations 
    • Insurance: Underwriting, claims processing, policy administration, actuarial and risk assessment 
    • Wealth & Asset Management: Investment management, wealth advisory, fund administration, trading operations 
    • Payments & Fintech: Payments processing, digital banking, embedded finance, fintech platform integration 
  • Deep understanding of key financial services data domains and concepts (e.g., transaction and payments data, credit and risk data, customer/KYC data, regulatory reporting data) and experience translating data into actionable business, risk, and compliance outcomes 
  • Strong command of the financial services regulatory and compliance landscape (e.g., Dodd-Frank, Basel III/IV, BSA/AML, KYC/CDD, GLBA, SOX, PCI DSS, GDPR and state privacy laws) and its implications for project delivery across the FS ecosystem 
  • Familiarity with industry-standard platforms (e.g., core banking platforms such as FIS, Fiserv, and Temenos; CRM/wealth platforms such as Salesforce Financial Services Cloud; trading and portfolio systems such as Bloomberg AIM, Charles River, and Aladdin; policy administration systems such as Guidewire and Duck Creek) and an understanding of the technical nuances unique to the financial services sector 
  • Demonstrated success identifying, scoping, and implementing high-impact financial services use cases (e.g., fraud and AML detection, regulatory reporting automation, customer 360/personalization, risk and credit analytics, digital transformation) with measurable business outcomes 
  • Deep knowledge of core consulting skills, including, but not limited to, strategic planning and road-mapping, program governance, risk management, stakeholder management, financial and resource allocation, and change management 
  • Proven experience in leading resources, preferably in a project-based model 
  • Demonstrated success in client business development, identifying new opportunities, and authoring impactful client proposals and SOWs 

Kenway Consulting is a Management and IT consulting firm looking to expand our growing staff. Your strengths in leading teams across the designing, implementing and constructing reusable services and frameworks are needed to drive the solutions to our clients' critical technology and business problems. You will have the opportunity to make an immediate impact with our world-class clients. Our projects tend to focus primarily on enterprise solutions, straddling our clients' technology and business organizations. Our solution-based approach leverages the diverse combination of skills and experience of our staff. We strive to provide the highest possible quality work product delivered by our dynamic and collaborative consultants. We provide an inclusive team-driven environment, working together to identify clients, technologies and people in support of Kenway's ambitious growth targets. We are focused on the unique skills and interests of each individual staff member. We offer numerous career paths and opportunities to continually develop your skills and experience. We offer a supportive environment and recognize that you have a life outside of your job. We staff project teams to deliver the highest quality work for our clients while honoring the many facets of our consultants' lives.
What we offer our Employees:
Kenway offers the ability to chart your individual career path based on your expertise and passions. An environment that encourages you to identify new opportunities and the support to make it happen. An atmosphere that promotes a balanced lifestyle by working with local (Chicagoland) and national clients in a flexible consulting model. The opportunity to build and be part of a fun and collaborative team. A competitive compensation package and exceptional benefits.

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