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Client Engagement Manager Jobs in Puerto Rico (NOW HIRING)

Consertus, Inc.

Junior Associate

San Juan, PR

Familiarity with or interest in process optimization, systems implementation, project management, or client engagement and consulting. * Knowledge of software such as Power BI or Power Apps is a plus.

Deloitte

Tax Manager - Private Wealth

San Juan, PR · On-site

$108K - $142K/yr

... key client contact on engagements; and contributing to billing, profitability, and engagement management activities. You'll also begin building marketplace eminence through pursuits and other ...

Office Depot

Retail Part Time Team Lead

Carolina, PR · On-site

$15 - $16.75/hr

Client Engagement: * Drives positive client satisfaction levels including coaching and training to ... the management team. * In partnership with all associates, ensure regular loss prevention ...

Office Depot

Retail Part Time Team Lead

Carolina, PR · On-site

$10.50/hr

Client Engagement: * Drives positive client satisfaction levels including coaching and training to ... the management team. * In partnership with all associates, ensure regular loss prevention ...

Office Depot

Retail Part Time Team Lead

Carolina, PR · On-site

$15 - $16.75/hr

Client Engagement: * Drives positive client satisfaction levels including coaching and training to ... the management team. * In partnership with all associates, ensure regular loss prevention ...

Pharmpix

Compliance Associate

Guaynabo, PR · On-site

Discuss emerging compliance issues with management or employees. * Collaborate with other ... Ability for public speaking & client engagement * Able to effectively interact with internal ...

Mace

Cost Manager

San Juan, PR · Hybrid

$130K/yr

Strong analytical, negotiation and stakeholder engagement capabilities. * Degree in quantity ... Client focus - Deliver on our promise: We own the quality of deliverables, strategic outcomes and ...

Jedson Engineering

Senior Project Manager

San Juan, PR · On-site

$120 - $180/hr

Project Managers own project execution, project integration, client coordination during execution ... Active engagement with external organizations to include professional associations, education ...

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Client Engagement Manager information

What is a client engagement manager?

Client Engagement Managers are professionals responsible for building and maintaining strong relationships between a company and its clients. They serve as the main point of contact, ensuring client needs are met and their expectations are managed throughout the business relationship. Their duties often include onboarding new clients, resolving issues, facilitating communication, and working with internal teams to deliver quality service. By fostering loyalty and satisfaction, Client Engagement Managers aim to maximize client retention and support business growth.

What are the key skills and qualifications needed to thrive as a client engagement manager?

To thrive as a Client Engagement Manager, you need a strong background in account management, relationship building, and understanding client needs, usually supported by a degree in business or a related field. Familiarity with CRM systems like Salesforce, project management tools, and sometimes certifications in customer success or project management are commonly required. Excellent communication, problem-solving, and negotiation skills help you stand out in managing complex client interactions. These competencies are essential for building lasting client relationships, driving customer satisfaction, and supporting business growth.

How does a client engagement manager typically collaborate with internal teams to ensure client satisfaction?

Client Engagement Managers work closely with cross-functional teams such as sales, marketing, product development, and customer support to deliver tailored solutions that meet client needs. They often act as the primary liaison, facilitating communication between clients and internal stakeholders to resolve issues quickly and proactively. Regular meetings, detailed reporting, and collaborative planning sessions are common practices to ensure everyone is aligned and that client expectations are consistently met. This collaborative environment not only helps in addressing client concerns efficiently but also fosters long-term client relationships.

What is the difference between Client Engagement Manager vs Account Manager?

AspectClient Engagement ManagerAccount Manager
Primary FocusBuilding and maintaining client relationships, ensuring engagement and satisfactionManaging client accounts, upselling, and renewals
ResponsibilitiesDeveloping engagement strategies, coordinating with teams, enhancing client experienceHandling client requests, managing contracts, achieving sales targets
Work EnvironmentCustomer-centric, collaborative, often in service or consulting industriesSales-driven, client-focused, in various industries including tech and finance
Required SkillsCommunication, relationship management, strategic thinkingSales skills, negotiation, account management experience

While both roles involve client interaction, the Client Engagement Manager primarily focuses on fostering long-term relationships and ensuring client satisfaction, whereas the Account Manager concentrates on managing specific accounts, sales, and renewals. Understanding these differences helps in choosing the right career path or job search focus.

Is a client engagement manager a good career?

A client engagement manager is a valuable role focused on building and maintaining client relationships, often requiring strong communication, problem-solving, and project management skills. It can offer opportunities for career growth, leadership, and industry specialization, with typical work environments in consulting, marketing, or technology sectors.

What are popular job titles related to Client Engagement Manager jobs in Puerto Rico?

For Client Engagement Manager jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Client Engagement Manager jobs in Puerto Rico look for?

The top searched job categories for Client Engagement Manager jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Client Engagement Manager jobs?

Cities in Puerto Rico with the most Client Engagement Manager job openings:

Client Engagement Manager jobs near you
Infographic showing various Client Engagement Manager job openings in Puerto Rico as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Junior Associate

Consertus, Inc.

San Juan, PR

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Key responsibilities

  • Support the development of client relationships to understand needs and contribute to proposed solutions.

  • Gather, document, and analyze business requirements through research, interviews, workshops, and other discovery methods.

  • Assist in identifying process improvement opportunities and support the development of recommended solutions.

Job description

About Us...

Consertus is a global capital program management and advisory firm that combines deep human expertise with advanced digital tools to deliver smarter, faster, and more sustainable outcomes. Headquartered in Miami, Florida, and supported by a team of more than 1,000 professionals worldwide, we help clients plan, execute, and optimize large-scale capital programs.

Our integrated services span digital, advisory, and delivery, empowering organizations to navigate complexity, manage risk, and achieve strategic goals in sectors including aviation, transportation, transit, water, healthcare, energy, education, government, commercial, life sciences, and technology.

At Consertus, we celebrate individual strengths, foster strong relationships, and promote flexibility in how and where we work. Join us to grow your career, develop your skills, and make a lasting impact as we transform how the world is built.

Discover how Consertus is driving transformative change for our clients, our people, and the communities we serve atwww.consertus.com

About this role...

As a Junior Advisor, you will be part of a team delivering consulting services for the assigned projects and/or engagement team. You will support the development of recommendations and optimization solutions for clients, based on research activities, application of technology, and market trends. Areas of impact may include optimization of the organizational structure, processes, procedures, infrastructure, technology, software, finance, logistics, and operational effectiveness, depending on the specific needs of the project.

Key Responsibilities:

  • Support the development of client relationships to help understand needs and contribute to proposed solutions.

  • Gather, document, and analyze business requirements through research, interviews, workshops, and other discovery methods.

  • Translate business requirements into clear, concise functional specifications for developers and designers.

  • Create process flow diagrams and document current-state and future-state processes.

  • Assist in identifying process improvement opportunities and support the development of recommended solutions.

  • Collaborate with cross-functional team members to ensure alignment on project goals and clear communication.

  • Gather and organize data to build dashboards that improve visibility into key business information.

  • Support user training, create user documentation, and provide post-implementation support.

Qualifications/Requirements:

  • A bachelor's degree in Industrial Engineering, Business Administration, Management, or a related field.

  • 0-2 years of experience

  • Strong written and verbal communication skills in English and Spanish.

  • Strong proficiency with Microsoft Office.

  • Familiarity with or interest in process optimization, systems implementation, project management, or client engagement and consulting.

  • Knowledge of software such as Power BI or Power Apps is a plus.

What's In It For You:

  • Medical, dental, and vision insurance for employees and their dependents

  • Retirement savings plan with company matching

  • Paid time off, including vacation, sick leave, and holidays

  • And others

How to Apply:
If you're passionate about providing high-level administrative support and ensuring smooth office operations, we'd love to hear from you.

Equal Employment Opportunity Statement:

Consertus is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds and identities, and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, veteran status, or any other protected status.

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