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Client Engagement Manager Jobs in Puerto Rico (NOW HIRING)

Inteldot

Capital Projects Director

Gurabo, PR · On-site

$120 - $150/hr

Employment type: Full time and onsite role Role Summary The Director, Project Management Services acts as the Single Point of Contact (SPOC) for client engagement and is accountable for end-to-end ...

Assurant, Inc.

VP, Automotive

San Juan, PR · On-site

$120 - $180/hr

Expand the business by identifying new opportunities through client engagement, channel partnerships, competitive analysis, and industry research.* Apply strong risk management expertise, monitoring ...

Pwc

SAP BRIM Consultant, Senior Associate

San Juan, PR · On-site

$77K - $202K/yr

... client connections and managing relationships effectively - Leveraging business process consulting skills to improve operational efficiency and client engagement What You Must Have - At least a ...

Falcon Sanchez & Associates

PR · On-site

$103K - $135K/yr

Manage engagement budgets, timelines, and client expectations. * Serve as the primary point of contact for clients throughout engagements. * Identify accounting, auditing, and internal control issues ...

Office Depot

PR

$15 - $16.75/hr

Client Engagement: * Drives positive client satisfaction levels including coaching and training to ... the management team. * In partnership with all associates, ensure regular loss prevention ...

Office Depot

Retail Part Time Team Lead

Carolina, PR

$15 - $16.75/hr

Client Engagement: * Drives positive client satisfaction levels including coaching and training to ... the management team. * In partnership with all associates, ensure regular loss prevention ...

Office Depot

Retail Part Time Team Lead

Carolina, PR · On-site

$10.50/hr

Client Engagement: * Drives positive client satisfaction levels including coaching and training to ... the management team. * In partnership with all associates, ensure regular loss prevention ...

Pwc

SAP Order to Cash Consultant, Manager

San Juan, PR · On-site

$99K - $232K/yr

In this role, you will be accountable for managing client accounts and leading teams to deliver on ... and customer engagement - Managing complex business process consulting projects effectively ...

Falcon Sanchez & Associates

PR · On-site

As a key member of our CAS leadership team, you will oversee multiple client engagements, mentor ... Engagement Structure * Independent Contractor Position * Flexible work arrangement * Opportunity ...

Falcon Sanchez & Associates

PR · On-site

$54K - $72K/yr

... managers, or engagement partners. WORKING CONDITIONS * Involves work in the firm's office or on the client's premises. Work on the client's premises may require the use of the staff member's personal ...

Falcon Sanchez & Associates

Staff Accountant

San Juan, PR · On-site

$53K - $70K/yr

... managers, or engagement partners. WORKING CONDITIONS * Involves work in the firm's office or on the client's premises. Work on the client's premises may require the use of the staff member's personal ...

Falcon Sanchez & Associates

PR · On-site

$52K - $69K/yr

... managers, or engagement partners. WORKING CONDITIONS * Involves work in the firm's office or on the client's premises. Work on the client's premises may require the use of the staff member's personal ...

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All JobsClient Engagement JobsClient Engagement Manager JobsClient Engagement Manager Jobs in Puerto Rico

Client Engagement Manager information

What is a client engagement manager?

Client Engagement Managers are professionals responsible for building and maintaining strong relationships between a company and its clients. They serve as the main point of contact, ensuring client needs are met and their expectations are managed throughout the business relationship. Their duties often include onboarding new clients, resolving issues, facilitating communication, and working with internal teams to deliver quality service. By fostering loyalty and satisfaction, Client Engagement Managers aim to maximize client retention and support business growth.

What are the key skills and qualifications needed to thrive as a client engagement manager?

To thrive as a Client Engagement Manager, you need a strong background in account management, relationship building, and understanding client needs, usually supported by a degree in business or a related field. Familiarity with CRM systems like Salesforce, project management tools, and sometimes certifications in customer success or project management are commonly required. Excellent communication, problem-solving, and negotiation skills help you stand out in managing complex client interactions. These competencies are essential for building lasting client relationships, driving customer satisfaction, and supporting business growth.

How does a client engagement manager typically collaborate with internal teams to ensure client satisfaction?

Client Engagement Managers work closely with cross-functional teams such as sales, marketing, product development, and customer support to deliver tailored solutions that meet client needs. They often act as the primary liaison, facilitating communication between clients and internal stakeholders to resolve issues quickly and proactively. Regular meetings, detailed reporting, and collaborative planning sessions are common practices to ensure everyone is aligned and that client expectations are consistently met. This collaborative environment not only helps in addressing client concerns efficiently but also fosters long-term client relationships.

What is the difference between Client Engagement Manager vs Account Manager?

AspectClient Engagement ManagerAccount Manager
Primary FocusBuilding and maintaining client relationships, ensuring engagement and satisfactionManaging client accounts, upselling, and renewals
ResponsibilitiesDeveloping engagement strategies, coordinating with teams, enhancing client experienceHandling client requests, managing contracts, achieving sales targets
Work EnvironmentCustomer-centric, collaborative, often in service or consulting industriesSales-driven, client-focused, in various industries including tech and finance
Required SkillsCommunication, relationship management, strategic thinkingSales skills, negotiation, account management experience

While both roles involve client interaction, the Client Engagement Manager primarily focuses on fostering long-term relationships and ensuring client satisfaction, whereas the Account Manager concentrates on managing specific accounts, sales, and renewals. Understanding these differences helps in choosing the right career path or job search focus.

Is a client engagement manager a good career?

A client engagement manager is a valuable role focused on building and maintaining client relationships, often requiring strong communication, problem-solving, and project management skills. It can offer opportunities for career growth, leadership, and industry specialization, with typical work environments in consulting, marketing, or technology sectors.

What are popular job titles related to Client Engagement Manager jobs in Puerto Rico?

For Client Engagement Manager jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Client Engagement Manager jobs in Puerto Rico look for?

The top searched job categories for Client Engagement Manager jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Client Engagement Manager jobs?

Cities in Puerto Rico with the most Client Engagement Manager job openings:

Client Engagement Manager jobs near you
Infographic showing various Client Engagement Manager job openings in Puerto Rico as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Capital Projects Director

Inteldot

Gurabo, PR • On-site

$120 - $150/hr

Other

Re-posted 9 days ago

Job description

Inteldot has over 15 years in the life sciences industry, with operations across Puerto Rico, the United States, Europe, and Japan. This is a great opportunity for one of our leading clients in Puerto Rico.

Employment type: Full time and onsite role

Role Summary

The Director, Project Management Services acts as the Single Point of Contact (SPOC) for client engagement and is accountable for end-to-end portfolio coordination, resource management, and project delivery oversight across assigned capital projects within a regulated pharmaceutical environment. This role provides PMO-level governance, reporting, and portfolio oversight across assigned capital projects, ensuring alignment with GMP, EHSS, quality, and regulatory standards while driving consistent, high-quality project execution.

Key Responsibilities
  • Serve as the central SPOC for scheduling, resource coordination, and contract administration across the project portfolio.
  • Provide PMO-level governance, reporting, and portfolio oversight across assigned capital projects.
  • Receive, prioritize, and coordinate client requests and ensure timely supplier response and execution.
  • Lead resource planning, forecasting, and allocation across engineering, manufacturing, packaging, and facility-related projects.
  • Oversee project delivery performance of assigned teams and ensure adherence to scope, schedule, budget, and quality expectations.
  • Chair project and governance meetings, ensuring clear communication, tracking of actions, and timely decision-making.
  • Maintain portfolio-level reporting, dashboards, KPIs, and executive-level communication materials.
  • Identify, track, and resolve project issues while escalating risks and critical decisions as needed.
  • Monitor resource performance, utilization, and delivery effectiveness across the portfolio.
  • Ensure compliance with GMP, EHSS, FDA, EMA, and applicable regulatory and client standards.
  • Act as escalation point for contract, delivery, and resourcing issues, coordinating resolution with stakeholders and leadership.
  • Support portfolio planning and continuous improvement of delivery processes across capital projects.
Requirements & Qualifications
  • Bachelor’s degree in engineering.
  • Minimum 8 years of experience managing capital projects in the pharmaceutical or biotechnology industry.
  • Strong experience in project portfolio management, resource planning, and client-facing delivery roles.
  • Experience managing RFP processes, engineering/design firms, and external contractors.
  • Proven experience delivering GMP-regulated projects in manufacturing, packaging, cleanroom, and facility environments.
  • Strong knowledge of synthetic and biotherapeutic manufacturing operations.
  • Demonstrated leadership in stakeholder management, team coordination, and project governance.
  • Strong understanding of project controls, reporting, and performance management.
  • Bilingual (Spanish and English).
Preferred Qualifications
  • PMP or equivalent project management certification.
  • Experience supporting PMO governance structures in capital project environments.
  • Familiarity with pharmaceutical facility design, construction, and validation activities.
  • Experience managing large-scale, multi-project capital portfolios.
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