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Client Development Director Jobs in Maple, ON (NOW HIRING)

Match Retail

Director of Client Services

Mississauga, ON · On-site

CA$100K - CA$120K/yr

Director, Client Services - GTA Location: Greater Toronto Area (Hybrid) Schedule: Monday to Friday ... Career growth and professional development opportunities Interview Process Our recruitment process ...

Match Retail

Director of Client Services

Mississauga, ON

CA$100K - CA$120K/yr

Overview Director, Client Services - GTA Location: Greater Toronto Area (Hybrid) Schedule: Monday ... Career growth and professional development opportunities Interview Process Our recruitment process ...

Engage People Inc

Client Director, Client Success

Markham, ON · On-site

CA$100K - CA$120K/yr

The Client Director will report to the Vice President, Client Success or such other senior employee ... Leads in the development and execution of key strategic initiatives for clients, ensuring alignment ...

Virtusa

Director-Client services

Toronto, ON · On-site

Develop and deliver tailored solutions that align with client objectives and enhance their ... Stay updated on market developments and emerging technologies to provide forward-thinking insights.

Tiffany

Store Director, Toronto Bloor Street

Toronto, ON

CA$120K - CA$170K/yr

Direct managers to drive client development activity among individual team members to cultivate new and existing clients. * Demonstrate passion and deliver Tiffany Touch moments to both team members ...

CapRelo

Director of Client Services

Mississauga, ON

Account plan development and maintenance, management reviews, operational efficiency and execution, client forums, and business entertainment. * Drives and supports business strategy development ...

CapRelo

Director of Client Services

Mississauga, ON · On-site

Account plan development and maintenance, management reviews, operational efficiency and execution, client forums, and business entertainment. * Drives and supports business strategy development ...

Diamond

Group Account Director

Toronto, ON

As a Group Account Director, you will be accountable for leading a significant portfolio of ... Accountable for delivering the Client Development Plan Analytic, Strategic and Planning Abilities

Ipsos

Director, Ipsos Understanding Unlimited

Toronto, ON · On-site

CA$90K - CA$100K/yr

... client development * Moderate focus groups, in-depth interviews, and workshops with skill, empathy, and energy - including evening engagements both in-person/in-facility, and online. * Partner with ...

Ipsos

Director, Ipsos Understanding Unlimited

Toronto, ON

CA$90K - CA$100K/yr

... client development * Moderate focus groups, in-depth interviews, and workshops with skill, empathy, and energy - including evening engagements both in-person/in-facility, and online. * Partner with ...

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Showing results 21-40

All JobsClient Development JobsClient Development Director JobsClient Development Director Jobs in Maple, ON

Client Development Director information

How does a client development director typically collaborate with sales and account management teams to drive business growth?

A Client Development Director works closely with both sales and account management teams to identify new business opportunities within existing client accounts. They often facilitate strategic planning sessions, share key client insights, and help tailor solutions to address client needs. By coordinating efforts and aligning goals across these teams, the Director ensures a seamless client experience, fosters cross-selling opportunities, and supports revenue growth. Regular communication and joint meetings are common practices to stay aligned and maximize client satisfaction.

What is the difference between Client Development Director vs Account Manager?

AspectClient Development DirectorAccount Manager
Primary FocusStrategic growth and new client acquisitionManaging existing client accounts and ensuring satisfaction
ResponsibilitiesDeveloping business strategies, building relationships, expanding client baseMaintaining client relationships, handling day-to-day account needs
Required CredentialsTypically bachelor's degree, experience in sales or business developmentUsually bachelor's degree, experience in customer service or sales
Work EnvironmentCorporate, sales, and business development teamsClient service teams, sales support

The Client Development Director focuses on strategic growth and acquiring new clients, while the Account Manager manages ongoing client relationships and ensures satisfaction. Both roles require strong communication skills and industry knowledge, but their core objectives differ: one aims to expand the business, the other to maintain existing accounts.

What does a client development director do?

A Client Development Director is responsible for building and maintaining strong relationships with clients to drive business growth. They identify new business opportunities, oversee account strategies, and ensure client satisfaction by understanding their needs and delivering tailored solutions. This role often involves collaborating with sales, marketing, and product teams to develop proposals and presentations that address client objectives. Additionally, they monitor market trends and competitor activities to develop effective client engagement strategies.

What are the key skills and qualifications needed to thrive as a client development director, and why are they important?

To thrive as a Client Development Director, you need expertise in business development, client relationship management, and strategic sales, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, sales analytics tools, and proposal management systems is typically required. Strong negotiation, leadership, and communication skills help build trust and drive collaboration with clients and internal teams. These skills ensure the effective acquisition and retention of key clients, contributing directly to the organization's growth and revenue objectives.
Client Development Director jobs near you
Infographic showing various Client Development Director job openings in Maple, ON as of August 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 82% In-person, 3% Hybrid, and 15% Remote job distribution.

Director, Client Experience

Cavell Risk, Inc.

Toronto, ON • On-site

Full-time

Re-posted 21 days ago

Job description

The Director, Client Experience is responsible for developing and maintaining strong relationships with clients by providing exceptional service and personalized solutions that meet their unique business needs. The Director is responsible for identifying new business opportunities, managing client accounts, and working collaboratively with other team members to achieve business objectives and drive growth.
Duties and Responsibilities
  • Leads, provides direction to, delegates, supports and evaluates the work of the Manager, Client Experience and the Associate, Client Experience;
  • Oversees the client service experience, ensuring high-quality service is provided;
  • Is accountable for service, retention, and client renewal and placement results, and provides accountability of the team through delegation, support, and intervention as required;
  • Supports the development of sales strategies, identifies process improvements and ensures prompt resolution of client issues;
  • Manages and maintains client relationships through regular cadence meetings, engagement, check-ins, and information delivery;
  • Conducts due diligence, analysis, and provides recommendations while proactively anticipating needs;
  • Provides training and guidance to support the advancement of the Manager, Client Experience;
  • Leads, provides direction to, delegates, supports and evaluates the work of the Manager, and Associate of Client Experience;
  • In concert with a Strategic Advisor, plans and executes strategic broking approaches;
  • Oversees and supports marketing and negotiations, ensuring effective communication and collaboration;
  • Oversees key accounts, manages products, and independently delegates renewals;
  • Leverages industry relationships to benefit clients;
  • Stays informed about regulatory affairs, the competitive market, and legal frameworks to ensure the company operates in compliance with regulations and laws;
  • Meets or exceeds regulatory requirements for continuing education, and ensures all licenses are in good standing, and successfully renewed in order to transact business;
  • Effectively mitigates or controls potential risks effectively, protecting the company from harm; and
  • Performs other duties as assigned.
Minimum Requirements
  • Bachelor's degree in business administration or a related field;
  • Senior broking experience and sales experience required;
  • Advanced understanding of legal and regulatory considerations and industry drivers;
  • Completed or actively working towards a Broker (RIBO) Level 2 Licence or equivalent depending on provincial requirements;
  • Committed to continuously developing your knowledge of emerging trends, critical coverages, and legislative changes through ongoing education and professional development opportunities;
  • Ability to satisfy Continuing Education (CE) requirements;
  • Interest in pursuing FCIP is an asset;
  • High degree of business acumen, excellent critical thinking, problem solving and decision-making skills to analyze customer needs and identify ways to meet them;
  • Exceptional relationship management and negotiation skills to finalize deals and contracts with clients;
  • Knowledge of current market trends and customer preferences to inform product development and sales strategies; and
  • Continuously expand your network by attending events focused on your emerging areas of interest and client activities.
Key Relationships
  • Internal: Executives, Colleagues, Support Staff
  • External: Clients, Insurance Companies, Underwriters, Claims, Engineers & Consultants
Working Conditions
  • Work on-site in our downtown Toronto office five days a week
  • Work normal business hours but may be required to do some work in the evenings or outside normal working hours;
  • Able to work on a computer for long periods of time;
  • Required to work in a busy, open area office
  • Required to spend long hours concentrating which will require attention to detail and high levels of accuracy;
  • Required to travel to client sites, and for client meetings; and
  • Required to meet a number of deadlines.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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