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Client Customer Manager Jobs in Rancho Santa Fe, CA

IPS Group

Sr. Client Success Manager

San Diego, CA · On-site

The ideal candidate is a customer advocate, relationship builder, and problem solver who takes ... Strategic Client Management * Manage a portfolio of client accounts and serve as the primary ...

IPS Group

Sr. Client Success Manager

San Diego, CA · On-site

$75K - $85K/yr

The ideal candidate is a customer advocate, relationship builder, and problem solver who takes ... Strategic Client Management * Manage a portfolio of client accounts and serve as the primary ...

IPS Group Inc.

Sr. Client Success Manager

San Diego, CA · On-site

$75K - $85K/yr

The ideal candidate is a customer advocate, relationship builder, and problem solver who takes ... Strategic Client Management * Manage a portfolio of client accounts and serve as the primary ...

Compass Group

RESIDENT REGIONAL MANAGER

San Diego, CA · On-site

$120K - $130K/yr

You are responsible for managing client relations, along with ensuring that the janitorial services offered to the customers are of superior quality. Essential Duties and Responsibilities: * Develops ...

Compass Group

RESIDENT REGIONAL MANAGER

San Diego, CA

$120K - $130K/yr

You are responsible for managing client relations, along with ensuring that the janitorial services offered to the customers are of superior quality. Essential Duties and Responsibilities: * Develops ...

Compass Group

RESIDENT REGIONAL MANAGER

San Diego, CA · On-site

$120K - $130K/yr

You are responsible for managing client relations, along with ensuring that the janitorial services offered to the customers are of superior quality. Essential Duties and Responsibilities: * Develops ...

Trestle Law, APC

Client Development Manager

San Diego, CA · On-site +1

$85K - $95K/yr

Trestle Law is hiring a Client Development Manager to lead consultative sales and client growth at ... CRM-fluent, organized, process-driven, and accountable to monthly numbers • Self-starter who ...

Ernest

Client Coordinator

Vista, CA · On-site

$26/hr

Client Coordinator Vista, CA | Full-Time | Onsite Pay range: $26/hour At Ernest , we've been ... Maintain organized and accurate customer information and documentation. * Manage a high volume of ...

Pwc

Customer Managed Services - Senior Manager

San Diego, CA · On-site

$124K - $280K/yr

... Manager & Summary The Opportunity As a Customer Managed Services - Senior Manager, you will play a ... You will analyze client needs, implement software solutions, and provide training and support to ...

Ernest

Client Coordinator

Vista, CA

$26/hr

Client Coordinator Vista, CA | Full-Time | Onsite Pay range: $26/hour At Ernest , we've been ... Maintain organized and accurate customer information and documentation. * Manage a high volume of ...

Mark43

Customer Experience Manager

San Diego, CA · On-site

We are looking for a Customer Experience Manager to join our growing team. The Mark43 Customer ... This is a client-facing role, and you will be working with your clients regularly both in person ...

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Showing results 21-40

All JobsClient Customer JobsClient Customer Manager JobsClient Customer Manager Jobs in Rancho Santa Fe, CA

Client Customer Manager information

See Rancho Santa Fe, CA salary details

$66K

$77.7K

$87.1K

How much do client customer manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for client customer manager in Rancho Santa Fe, CA is $77,651.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,100.00 and $83,200.00 per year, depending on experience, location, and employer.

What does a client customer manager do?

A Client Customer Manager is responsible for maintaining and developing relationships with a company’s clients to ensure their needs are met and they remain satisfied with the services or products provided. Their duties typically include acting as the main point of contact for clients, resolving issues, coordinating with internal teams, and identifying opportunities to upsell or improve service. They play a crucial role in client retention and often work to build long-term partnerships that benefit both the client and the company.

What are the key skills and qualifications needed to thrive as a client customer manager?

To thrive as a Client Customer Manager, you need strong relationship management, sales acumen, and problem-solving skills, often supported by a degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in data analysis tools are typically required. Excellent communication, negotiation, and emotional intelligence help build trust and effectively address client needs. These skills are crucial for maintaining long-term client satisfaction, driving business growth, and ensuring successful client partnerships.

How does a client customer manager typically collaborate with other departments to ensure client satisfaction?

As a Client Customer Manager, you will frequently work cross-functionally with teams such as sales, product development, and customer support to address client needs and resolve issues efficiently. Regular meetings and open communication channels are common practices to keep everyone aligned on client objectives and project statuses. This collaboration not only ensures a seamless client experience but also provides you with valuable insights into different business areas, fostering both professional growth and a broader understanding of the company’s operations.

What is the difference between Client Customer Manager vs Customer Service Representative?

AspectClient Customer ManagerCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer relationship managementHigh school diploma or equivalent, on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, online support
Employer & IndustryBusinesses across industries, especially B2B sectorsRetail, telecom, hospitality, service industries
Search & Comparison IntentUnderstanding account management roles, client relationsCustomer support, issue resolution

The main difference is that a Client Customer Manager focuses on maintaining and growing client accounts, often working directly with clients to ensure satisfaction and long-term relationships. In contrast, a Customer Service Representative primarily handles customer inquiries and resolves issues, typically in a support capacity. Both roles require strong communication skills, but the Client Customer Manager usually has more responsibilities related to account strategy and client retention.

Is a client customer manager a good job?

A client customer manager is a role focused on maintaining relationships with clients, ensuring their needs are met, and supporting business retention. It often requires strong communication, problem-solving skills, and familiarity with customer management tools. The job can offer stable employment and opportunities for advancement in customer service or account management fields.

What are the duties of a client customer manager?

A client customer manager is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring high levels of customer satisfaction. They often handle communication, resolve issues, coordinate services, and may use customer relationship management (CRM) tools to track interactions and account details.

What cities near Rancho Santa Fe, CA are hiring for Client Customer Manager jobs?

Cities near Rancho Santa Fe, CA with the most Client Customer Manager job openings:

Client Customer Manager jobs near you

Client Manager - Security Services

Allied Universal

San Diego, CA • On-site

$75K - $85K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 29 days ago

Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,578 frontline employees who took The Breakroom Quiz

78th of 117 rated security

Job description

Overview
Company Overview:
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
Allied Universal® is hiring a Client Manager. As a Client Manager, you will build long term meaningful client relationships and lead our front-line employees that deliver our security services throughout a designated portfolio. By promoting strong employee engagement, you will drive operational metrics and deliver world-class services to clients across various vertical markets. Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience.
Salary Details: $75,000.00 - $85,000.00 / yr.
RESPONSIBILITIES:
Caring Leadership, Client Engagement, and Operational Oversight:
  • Hire, develop and retain front line staff, including Security Officers, Field Supervisors and Operations Managers, for small to medium-sized clients within your designated portfolio
  • Utilize Allied Universal's AI technology, online reporting tools, and Business Intelligence Platform to monitor and analyze financial and operational metrics; drive operational efficiency by optimizing employee schedules, minimizing non-billed overtime, and supporting revenue growth, cash collections, and overall profitability
  • Oversee and maintain client performance metrics, including budget management, accounts receivable, accounts payable, and overall account health, ensuring alignment with EBITA targets
  • Build and maintain client relationships by addressing security needs, reducing risks, managing crises, and implementing effective corrective action plans; you will develop protocols, training, and response strategies that drive operational improvements and ensure client satisfaction
  • Deliver high-quality service to our clients while maintaining industry standards, company policies, and regulatory requirements
  • Establish a culture of safety by developing action plans that aid in the prevention of work-related injuries

By infusing our core values of agility, reliability, caring, teamwork, integrity, safety, and innovation into your leadership approach, you will not only achieve success in your role but also contribute to the positive culture and growth of the organization.
QUALIFICATIONS (MUST HAVE):
  • Must possess one or more of the following:
    • Bachelor's degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization
    • Associate's degree in criminal justice, business, or a related field with a minimum of three (3) years of professional level experience managing hourly employees in a fast-paced service organization
    • High School diploma with a minimum of five (5) years of professional level experience managing hourly employees in a fast-paced service organization
  • Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events)
  • Minimum of two (2) years of experience driving operational goals
  • Skilled in managing a large and dispersed team that fosters teamwork, innovation, agility, client relations and achieving desired results
  • Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction
  • Proficiency in web-based applications and computer systems, including Microsoft Office
  • Knowledge of safety protocols and service deliverables
  • Ability to interpret financial data and use it to support decision-making; understanding of financial principles, including budgeting and financial reporting
  • Proficiency in prioritizing tasks, meeting deadlines, and managing multiple projects efficiently
  • Excellent oral and written communication skills

PREFERRED QUALIFICATIONS (NICE TO HAVE):
  • Law enforcement, military and/or contract or proprietary security services experience
  • Experience managing a dispersed workforce in a multi-location operation
  • Experience with (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations

BENEFITS:
  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company's 401(k)plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

#PPO 14417
Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID
2026-1619662

What Allied Universal employees say

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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