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Client Customer Manager Jobs in Elgin, IL (NOW HIRING)

Snapchat

Manager, Client Partner

Chicago, IL

$229K - $343K/yr

We're looking for a Manager, Client Partner to join Snap Inc! As a Manager, you will manage a team ... customers and partners better through dynamic collaboration. To reflect this, we practice a ...

Snap, Inc.

Manager, Client Partner

Chicago, IL · On-site

$218K - $326K/yr

We're looking for a Manager, Client Partner to join Snap Inc! As a Manager, you will manage a team ... customers and partners better through dynamic collaboration. To reflect this, we practice a ...

Meta

Client Solutions Manager

Chicago, IL · Remote

$87K/yr

... customers at the core of everything we do. This is an opportunity to build and manage key client relationships, leverage analytical skills, and develop platform and product expertise to become a ...

Snap, Inc.

Manager, Client Partner

Chicago, IL · On-site

$229K - $343K/yr

We're looking for a Manager, Client Partner to join Snap Inc! As a Manager, you will manage a team ... customers and partners better through dynamic collaboration. To reflect this, we practice a ...

Reveal Brainspace

Customer Success Manager

Chicago, IL · On-site

$87K - $103K/yr

The ideal candidate has strong business acumen and empathy to place oneself in a "client's shoes ... Manage and drive customer escalations to completion. * Hold Quarterly Business Reviews with ...

Reveal

Customer Success Manager

Chicago, IL · On-site

$87K - $103K/yr

The ideal candidate has strong business acumen and empathy to place oneself in a "client's shoes ... Manage and drive customer escalations to completion. * Hold Quarterly Business Reviews with ...

Meta

Client Solutions Manager

Chicago, IL · Remote

$112K/yr

The Client Solutions Manager for Meta's Global Business Group is a strategic client partner who drives solutions who puts our customers at the core of everything we do. This is an opportunity to lead ...

Roku

Manager, Client Services

Chicago, IL · On-site

$144K - $165K/yr

The Client Services team is responsible for managing and growing Roku's partnerships with ... Hands-on approach with a customer-centric mindset and focus on driving business growth through team ...

OnSite Partners LLC

Client Program Manager

Chicago, IL · On-site

$60 - $80/hr

Collaborate with other client program managers, sales, marketing, and product teams to deliver programs, build customer relationships, and ensure seamless client onboarding and program implementation.

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Showing results 41-60

All JobsClient Customer JobsClient Customer Manager JobsClient Customer Manager Jobs in Elgin, IL

Client Customer Manager information

See Elgin, IL salary details

$58.8K

$69.2K

$77.6K

How much do client customer manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for client customer manager in Elgin, IL is $69,195.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,300.00 and $74,100.00 per year, depending on experience, location, and employer.

What does a client customer manager do?

A Client Customer Manager is responsible for maintaining and developing relationships with a company’s clients to ensure their needs are met and they remain satisfied with the services or products provided. Their duties typically include acting as the main point of contact for clients, resolving issues, coordinating with internal teams, and identifying opportunities to upsell or improve service. They play a crucial role in client retention and often work to build long-term partnerships that benefit both the client and the company.

What are the key skills and qualifications needed to thrive as a client customer manager?

To thrive as a Client Customer Manager, you need strong relationship management, sales acumen, and problem-solving skills, often supported by a degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in data analysis tools are typically required. Excellent communication, negotiation, and emotional intelligence help build trust and effectively address client needs. These skills are crucial for maintaining long-term client satisfaction, driving business growth, and ensuring successful client partnerships.

How does a client customer manager typically collaborate with other departments to ensure client satisfaction?

As a Client Customer Manager, you will frequently work cross-functionally with teams such as sales, product development, and customer support to address client needs and resolve issues efficiently. Regular meetings and open communication channels are common practices to keep everyone aligned on client objectives and project statuses. This collaboration not only ensures a seamless client experience but also provides you with valuable insights into different business areas, fostering both professional growth and a broader understanding of the company’s operations.

What is the difference between Client Customer Manager vs Customer Service Representative?

AspectClient Customer ManagerCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer relationship managementHigh school diploma or equivalent, on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, online support
Employer & IndustryBusinesses across industries, especially B2B sectorsRetail, telecom, hospitality, service industries
Search & Comparison IntentUnderstanding account management roles, client relationsCustomer support, issue resolution

The main difference is that a Client Customer Manager focuses on maintaining and growing client accounts, often working directly with clients to ensure satisfaction and long-term relationships. In contrast, a Customer Service Representative primarily handles customer inquiries and resolves issues, typically in a support capacity. Both roles require strong communication skills, but the Client Customer Manager usually has more responsibilities related to account strategy and client retention.

Is a client customer manager a good job?

A client customer manager is a role focused on maintaining relationships with clients, ensuring their needs are met, and supporting business retention. It often requires strong communication, problem-solving skills, and familiarity with customer management tools. The job can offer stable employment and opportunities for advancement in customer service or account management fields.

What are the duties of a client customer manager?

A client customer manager is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring high levels of customer satisfaction. They often handle communication, resolve issues, coordinate services, and may use customer relationship management (CRM) tools to track interactions and account details.

What cities near Elgin, IL are hiring for Client Customer Manager jobs?

Cities near Elgin, IL with the most Client Customer Manager job openings:

Client Customer Manager jobs near you

Client Services Manager

Global Experience Specialists, Inc

Chicago, IL • On-site

$54 - $66/hr

Other

Retirement, PTO

Posted 5 days ago

Key responsibilities

  • Coordinate and oversee tradeshow production from planning to invoice collection.

  • Act as a liaison with show management, exhibitors, facility staff, and vendors to ensure services are delivered.

  • Manage event budgets, generate invoices, and follow up to ensure payment collection.

Job description

Job Category: Account Management and Client Services

Requisition Number: CLIEN002030

  • Full-Time
  • On-site
Locations

Showing 1 location

Description

***This opportunity is an in-person position located in downtown Chicago at the Sheraton Grand Chicago Riverwalk at 301 East North Water Street, Chicago, IL 60611***

Our Client Services Manager coordinates and oversees tradeshow production and provides on-site supervision at tradeshow venue for a variety of accounts. Reports directly to the Associate Director of Client Services/Director of Client Services.

Responsibilities
  • Responsible for the management of shows from planning stages through collection of invoice, including:
  • collaborating with clients to gather information, help influence decision making and manage to customer expectations
  • overseeing the creation, approval and distribution of service kits
  • working with internal departments to ensure work orders are completed
  • overseeing the set-up and tear down of shows
  • generating show management invoices and following up until collected
  • Act as a liaison with show management, exhibitors, facility staffs, production personnel, internal clients and ancillary vendors with regard to all services and build working relationships with all
  • Ensure all events are produced within established budget guidelines. Budget and fiscal responsibility on assigned events including accuracy, forecasting and management
  • Fulfill role in Show Planning process as required on assigned shows
  • Manages to provided Key Performance Indicators
  • Basic understanding of pricing models/estimation
  • Basic understanding of GES and onPeak Products and Services
  • Adhere to all Business Standard Operating Procedures
  • Performs other duties as assigned and deemed necessary of the position
Qualifications
  • (2) years experience in the tradeshow, convention, hospitality industry or similar experience preferred
  • Ability to communicate and work collaboratively
  • Capable of running new/modified processes
  • Proficient in multisystem management
  • Ability to foster customer relationships
  • Potential Travel 25-50%
  • General accounting and finance knowledge
  • Must be extremely detail oriented and able to multi-task
  • Understands and works in lateral work streams
  • Requires ability to adapt to multiple settings and shifting responsibilities.
  • Must be able to work under pressure
  • Opportunity to work nights, weekends and at showsite
  • Position may require long hours during several months of the year. Position may require long hours during several months of the year. Typically performs work on the event floor, in noisy and crowded areas
  • Frequently encounters uncomfortable temperatures, dust and/or other conditions
  • Requires working both alone and with others in a team atmosphere
  • Requires working with union and non-union employees

Compensation: $60,000.00+. The pay range and actual offers are based on a variety of individualized factors including skills, qualifications, experience, location and role specific competencies. Some positions may also offer additional earnings, such as bonuses, incentives or commissions. Salary is only one part of the full value and perks of working with GES.

Our team members are our family, so we help our team members care for their families. The rewards of joining GES are extensive. We offer a comprehensive benefits package to all full-time employees. Here are some of the highlights:

  • 401K with company match
  • Wellness benefits
  • Employee assistance program
  • Vacation time
  • Community involvement opportunities
  • Team activities

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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