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Client Customer Manager Jobs in Boise, ID (NOW HIRING)

Arthur J. Gallagher & Co.

Client Manager

Meridian, ID · On-site

Branch Client Service Manager II At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions. We help clients build better ...

Gallagher

Client Manager

Meridian, ID

The Branch Client Service Manager II directly contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving ...

Recor Group

National Business Manager

Eagle, ID · On-site

Essential Functions Client & Customer Management: * Responsible to meet or exceed budgeted sales, margin and profit plan in assigned accounts * Assist in the development of key account business plans ...

Recor Group

National Business Manager

Eagle, ID · On-site

Essential Functions Client & Customer Management: * Responsible to meet or exceed budgeted sales, margin and profit plan in assigned accounts * Assist in the development of key account business plans ...

Ernest

Client Relationship Manager

Boise, ID · On-site

Client Relationship Manager (Outside B2B Sales) Sales Territory: Local Radius to Boise, ID ... We always find the best solution to fit our customers' needs, even if we have to invent it!

Truckstop

Client Relationship Manager II

Boise, ID

Client Relationship Manager II Position Summary: The Client Relationship Manager II is considered ... Provide information to customers by verifying their request; answering questions; and aiding ...

Truckstop

Client Relationship Manager II

Boise, ID

Client Relationship Manager II Position Summary: The Client Relationship Manager II is considered ... Provide information to customers by verifying their request; answering questions; and aiding ...

Truckstop

Client Relationship Manager II

Boise, ID · On-site

Client Relationship Manager II Position Summary: The Client Relationship Manager II is considered ... Provide information to customers by verifying their request; answering questions; and aiding ...

Compass Group

MGR, CATERING

Boise, ID · On-site

$60K - $65K/yr

Communicates on various levels to include management, client, customer and associate levels; maintains excellent client relationships. * Assists in the responsibility for all foodservice-related ...

Milliman

Client Success Manager (MedInsight)

Boise, ID · On-site

Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...

Alpine Legacy Group

Client Consultant

Eagle, ID · On-site

$76K - $88K/yr

Use our CRM system to stay organized, track your progress, and manage your growing client base. * Collaborate closely with your team -- we believe in lifting each other up. * Set goals, reach them ...

Alpine Legacy Group

Client Consultant

Eagle, ID · On-site

Use our CRM system to stay organized, track your progress, and manage your growing client base. * Collaborate closely with your team -- we believe in lifting each other up. * Set goals, reach them ...

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All JobsClient Customer JobsClient Customer Manager JobsClient Customer Manager Jobs in Boise, ID

Client Customer Manager information

See Boise, ID salary details

$56.6K

$66.6K

$74.7K

How much do client customer manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for client customer manager in Boise, ID is $66,623.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,900.00 and $71,400.00 per year, depending on experience, location, and employer.

What does a client customer manager do?

A Client Customer Manager is responsible for maintaining and developing relationships with a company’s clients to ensure their needs are met and they remain satisfied with the services or products provided. Their duties typically include acting as the main point of contact for clients, resolving issues, coordinating with internal teams, and identifying opportunities to upsell or improve service. They play a crucial role in client retention and often work to build long-term partnerships that benefit both the client and the company.

What are the key skills and qualifications needed to thrive as a client customer manager?

To thrive as a Client Customer Manager, you need strong relationship management, sales acumen, and problem-solving skills, often supported by a degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in data analysis tools are typically required. Excellent communication, negotiation, and emotional intelligence help build trust and effectively address client needs. These skills are crucial for maintaining long-term client satisfaction, driving business growth, and ensuring successful client partnerships.

How does a client customer manager typically collaborate with other departments to ensure client satisfaction?

As a Client Customer Manager, you will frequently work cross-functionally with teams such as sales, product development, and customer support to address client needs and resolve issues efficiently. Regular meetings and open communication channels are common practices to keep everyone aligned on client objectives and project statuses. This collaboration not only ensures a seamless client experience but also provides you with valuable insights into different business areas, fostering both professional growth and a broader understanding of the company’s operations.

What is the difference between Client Customer Manager vs Customer Service Representative?

AspectClient Customer ManagerCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer relationship managementHigh school diploma or equivalent, on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, online support
Employer & IndustryBusinesses across industries, especially B2B sectorsRetail, telecom, hospitality, service industries
Search & Comparison IntentUnderstanding account management roles, client relationsCustomer support, issue resolution

The main difference is that a Client Customer Manager focuses on maintaining and growing client accounts, often working directly with clients to ensure satisfaction and long-term relationships. In contrast, a Customer Service Representative primarily handles customer inquiries and resolves issues, typically in a support capacity. Both roles require strong communication skills, but the Client Customer Manager usually has more responsibilities related to account strategy and client retention.

Is a client customer manager a good job?

A client customer manager is a role focused on maintaining relationships with clients, ensuring their needs are met, and supporting business retention. It often requires strong communication, problem-solving skills, and familiarity with customer management tools. The job can offer stable employment and opportunities for advancement in customer service or account management fields.

What are the duties of a client customer manager?

A client customer manager is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring high levels of customer satisfaction. They often handle communication, resolve issues, coordinate services, and may use customer relationship management (CRM) tools to track interactions and account details.
Client Customer Manager jobs near you

Client Manager

Arthur J. Gallagher & Co.

Meridian, ID • On-site

Other

Posted 8 days ago

Arthur J. Gallagher & Co. rating

7.6

Company rating: 7.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

215th of 315 rated insurance

Job description

Branch Client Service Manager II

At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it's shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We're a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you're looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

The Branch Client Service Manager II is accountable for delivering high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of accounts within a Branch that consistently meets or exceeds CSO revenue benchmark expectations. This role reports directly into either the Branch Client Service Director or the Branch Client Service Supervisor. The Branch Client Service Manager II directly contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving operating/margin targets and fostering a culture of performance and continuous improvement.

Successfully and profitably manages an assigned group of accounts. Builds and solidifies relationships with existing clients by providing exceptional ongoing care. In partnership with the Production team, takes a leadership role in the renewal process, ensuring that the best possible solution is delivered to the client in a high-quality & timely manner. Secures existing business and drives the sale of additional services and lines of coverage. Cultivates relationships with the buyer in the client organization as well as with day-to-day client representatives and buyers.

Required: Bachelor's degree with 3+ years client service and/or claims management experience -OR- High School degree/GED with 8+ years client service and/or claims management experience. Producer's License. Ability to travel up to 25% of the time. Proficiency in Microsoft Office. Appropriate licensing as required. Preferred: Previous insurance knowledge and experience managing client relationships. Solid financial acumen. Behaviors: Proficient in using technology as a tool to maximize productivity and quality. Strong written and verbal communication skills. Comfortably engages others in consultative discussion. Effectively manages/balances multiple and sometimes competing priorities. Works in a self-directed manner.

Competitive compensation. Comprehensive benefits programs designed to support your well-being. Career development opportunities and ongoing learning. A collaborative, people-first culture with accessible leadership. The opportunity to do meaningful work with global reach and local impact.

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