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Client Customer Manager Jobs in Virginia (NOW HIRING)

Some of these accounts may be existing NTTD customers, but not for Infrastructure services. Some ... The Senior Client Manager is required to pursue leads identified by aligned lead generation ...

New

... customer service skills and the ability to manage challenging conversations with composure and professionalism Willingness to work on-site in a client-facing environment with frequent interaction ...

Client Services Manager Dominion Payroll is hiring a Client Services Manager! If you're looking for ... Renowned for 99% customer retention and an industry-leading Net Promoter Score * Proprietary, web ...

Client Services Manager

Richmond, VA · On-site

$75K - $82K/yr

Two or more years of experience leading customer service, implementation, training, or client ... Ability to manage multiple priorities in a fast-paced, deadline-driven environment while ...

Client Services Manager

Richmond, VA · On-site

$75K - $82K/yr

Dominion Payroll is hiring a Client Services Manager! If you're looking for an exciting leadership ... Renowned for 99% customer retention and an industry-leading Net Promoter Score * Proprietary, web ...

Operations Manager

Blackstone, VA · On-site

$70K - $90K/yr

... client-customer contract requirements (all benefits are subject to eligibility requirements). For more information, please visit our Company's Career page.

The District Manager role requires meeting and exceeding client field expectations with overall district responsibility for Client Program effectiveness and client/customer satisfaction. To do their ...

District Manager

Chantilly, VA · On-site

$55K - $60K/yr

The District Manager role requires meeting and exceeding client field expectations with overall district responsibility for Client Program effectiveness and client/customer satisfaction. To do their ...

The District Manager role requires meeting and exceeding client field expectations with overall district responsibility for Client Program effectiveness and client/customer satisfaction. To do their ...

Reviewing and interpreting customer contracts to ensure client has the appropriate coverages as ... Manage process delivery to ensure any legal and/or compliance needs are met * Responsible for ...

Showing results 21-40

Client Customer Manager information

How does a client customer manager typically collaborate with other departments to ensure client satisfaction?

As a Client Customer Manager, you will frequently work cross-functionally with teams such as sales, product development, and customer support to address client needs and resolve issues efficiently. Regular meetings and open communication channels are common practices to keep everyone aligned on client objectives and project statuses. This collaboration not only ensures a seamless client experience but also provides you with valuable insights into different business areas, fostering both professional growth and a broader understanding of the company’s operations.

What is the difference between Client Customer Manager vs Customer Service Representative?

AspectClient Customer ManagerCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer relationship managementHigh school diploma or equivalent, on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, online support
Employer & IndustryBusinesses across industries, especially B2B sectorsRetail, telecom, hospitality, service industries
Search & Comparison IntentUnderstanding account management roles, client relationsCustomer support, issue resolution

The main difference is that a Client Customer Manager focuses on maintaining and growing client accounts, often working directly with clients to ensure satisfaction and long-term relationships. In contrast, a Customer Service Representative primarily handles customer inquiries and resolves issues, typically in a support capacity. Both roles require strong communication skills, but the Client Customer Manager usually has more responsibilities related to account strategy and client retention.

What are the key skills and qualifications needed to thrive as a client customer manager?

To thrive as a Client Customer Manager, you need strong relationship management, sales acumen, and problem-solving skills, often supported by a degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in data analysis tools are typically required. Excellent communication, negotiation, and emotional intelligence help build trust and effectively address client needs. These skills are crucial for maintaining long-term client satisfaction, driving business growth, and ensuring successful client partnerships.

What are the duties of a client customer manager?

A client customer manager is responsible for maintaining and strengthening relationships with clients, addressing their needs, resolving issues, and ensuring customer satisfaction. They often coordinate with internal teams, manage accounts, and use customer relationship management (CRM) tools to track interactions and service quality.

What does a client customer manager do?

A Client Customer Manager is responsible for maintaining and developing relationships with a company’s clients to ensure their needs are met and they remain satisfied with the services or products provided. Their duties typically include acting as the main point of contact for clients, resolving issues, coordinating with internal teams, and identifying opportunities to upsell or improve service. They play a crucial role in client retention and often work to build long-term partnerships that benefit both the client and the company.

Is a client customer manager a good job?

A client customer manager is a role focused on maintaining and strengthening relationships with clients, often requiring strong communication, problem-solving, and organizational skills. It can be a stable career with opportunities for advancement and typically involves working in office environments or remotely, with some positions requiring industry-specific certifications. Job satisfaction depends on individual preferences for client interaction and the industry served.
What cities in Virginia are hiring for Client Customer Manager jobs? Cities in Virginia with the most Client Customer Manager job openings:

Client Relations Manager

EmpowerHome Team

Chantilly, VA • On-site

Full-time

Re-posted 19 days ago


Job description

Description
Client Relations Manager - Real Estate
Real Estate Operations Manager | EmpowerHome Team | On-Site | Chantilly, VA
Location: Chantilly, VA
Job Type: Full-Time
Company: EmpowerHome Team
Lead Client Experience and Real Estate Operations
Are you an experienced Client Relations Manager, Real Estate Operations Manager, or Team Leader who enjoys managing people, improving processes, and creating an exceptional client experience?
EmpowerHome Team is looking for a motivated and organized Real Estate Operations Manager to join our growing team in Chantilly, Virginia.
In this leadership role, you'll help manage the people, systems, and daily operations that keep our real estate business running smoothly. You'll work closely with team members to improve workflows, maintain high standards, and ensure clients receive excellent service from their first appointment through closing.
EmpowerHome Team is recognized among the Top 10 Real Estate Teams in the Nation by RealTrends (2024). We're looking for a leader who can help us continue to grow while maintaining a strong focus on client satisfaction and operational excellence.
What You'll Do
  • Lead and support team members in daily operations
  • Manage client experience and service standards
  • Improve systems, processes, and workflows
  • Track team performance and maintain accountability
  • Help resolve client and operational issues
  • Work with leadership to improve efficiency and productivity
  • Ensure a smooth client experience from listing appointment to closing
Why Join EmpowerHome Team?
You'll be joining a growing real estate organization with proven systems, a strong team culture, and a focus on professional growth.
If you're ready to take the next step in your career as a Client Relations Manager or Real Estate Operations Manager in Chantilly, VA, we'd love to hear from you.
Apply today and join EmpowerHome Team as we continue to build an exceptional real estate organization and client experience.
Responsibilities
$45
Qualifications
• Experience in real estate operations, listing coordination, or project management (preferred)
• Strong leadership and organizational skills - able to manage multiple projects simultaneously
• Excellent communication and problem-solving skills
Tech-savvy, with experience in Microsoft Office, CRM systems, and MLS platforms
• Self-motivated, collaborative, and passionate about team culture and client experience
• Calm under pressure, solutions-focused, and committed to continuous improvement