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Client Care Associate Jobs in Naples, FL (NOW HIRING)

NVA

Client Services Representative

Naples, FL · On-site

$15 - $20.50/hr

Client Service Representative |Animal Oasis Veterinary Hospital 2700 Immokalee Rd, Suite 16, Naples ... National Veterinary Associates is a leading global pet care organization united in the love of ...

NVA

Client Services Representative

Naples, FL · On-site

$15 - $20.50/hr

Client Service Representative Animal Oasis Veterinary Hospital 2700 Immokalee Rd, Suite 16, Naples ... National Veterinary Associates is a leading global pet care organization united in the love of ...

H&R Block

Tax Associate

Naples, FL · On-site

$54K - $72K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... That same commitment to care extends to our associates. When you join us, you become part of a High ...

H&R Block

Tax Associate

Naples, FL · On-site

$54K - $73K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... That same commitment to care extends to our associates. When you join us, you become part of a High ...

H&R Block

Tax Associate

Fort Myers, FL · On-site

$51K - $68K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... That same commitment to care extends to our associates. When you join us, you become part of a High ...

H&R Block

Tax Associate

Fort Myers, FL · On-site

$51K - $68K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... That same commitment to care extends to our associates. When you join us, you become part of a High ...

H&R Block

Tax Associate

Naples, FL · On-site

$55K - $74K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... That same commitment to care extends to our associates. When you join us, you become part of a High ...

H&R Block

Tax Associate

Bonita Springs, FL · On-site

$55K - $73K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... That same commitment to care extends to our associates. When you join us, you become part of a High ...

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All JobsClient Care Associate JobsClient Care Associate Jobs in Naples, FL

Client Care Associate information

See Naples, FL salary details

$8

$16

$25

How much do client care associate jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for client care associate in Naples, FL is $16.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $18.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client care associate?

To thrive as a Client Care Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is commonly required. Exceptional communication, patience, and problem-solving skills help you build rapport and effectively address client concerns. These competencies are essential for ensuring customer satisfaction, maintaining positive relationships, and supporting overall business success.

How does a client care associate typically collaborate with other departments to resolve client issues?

Client Care Associates often act as a bridge between clients and internal departments such as sales, technical support, and billing. When a client raises an issue, the associate gathers detailed information and coordinates with the appropriate team to find a resolution. This role requires clear communication and strong organizational skills to ensure clients receive timely updates and solutions. Collaboration is usually facilitated through regular team meetings, shared digital platforms, and direct communication channels, making teamwork a critical aspect of daily responsibilities.

How to get a job as a client care associate?

To become a client care associate, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and experience with computer software such as CRM systems. Relevant certifications or training in customer service or healthcare may enhance prospects, and previous experience in client support roles is often preferred. Applying through company websites, networking, and tailoring resumes to highlight interpersonal skills are common steps in the process.

What do client care associates do?

Client care associates provide support to clients by addressing inquiries, resolving issues, and ensuring a positive experience. They often communicate via phone, email, or chat, and may use customer relationship management (CRM) tools to track interactions and follow up on client needs.

What does a client care associate do?

A client care associate provides support to clients by addressing their inquiries, resolving issues, and ensuring a positive experience. They often handle communication via phone, email, or chat, maintain client records, and may use customer relationship management (CRM) tools to track interactions and follow-up tasks.

What is the role of a client care associate?

A client care associate is responsible for providing support and assistance to clients, addressing their inquiries, resolving issues, and ensuring a positive experience. They often communicate via phone, email, or chat and may use customer relationship management (CRM) tools to track interactions and follow up on client needs.

What are the most commonly searched types of Client Care jobs in Naples, FL?

The most popular types of Client Care jobs in Naples, FL are:

What cities near Naples, FL are hiring for Client Care Associate jobs?

Cities near Naples, FL with the most Client Care Associate job openings:

Client Care Associate jobs near you
Infographic showing various Client Care Associate job openings in Naples, FL as of August 2026, with employment types broken down into 2% As Needed, 71% Full Time, 21% Part Time, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $33,573 per year, or $16.1 per hour.

Client Care & Staffing Coordinator

Bonita Springs, FL • On-site

HCAOA
Health Care and Social Assistance • 51 - 200 employees
Learn more about HCAOAexternal

$35K - $55K/yr

Other

Re-posted 3 days ago

Job description

Client Care & Staffing Coordinator

ComForCare Home Care is a franchise of premier in-home care providers. We take time to understand the needs of our clients and work diligently to keep them safe at home. With ComForCare, clients can live independently and continue to do the things they love. As a Client Care & Staffing Coordinator at ComForCare, you will be responsible for coordinating the daily operations of the home care office, ensuring effective communication between clients, caregivers, nurses, and referral partners. This position supports the agency's mission of providing high-quality, compassionate care by managing scheduling, compliance, and administrative functions efficiently. The Client Care & Staffing Coordinator works collaboratively with the Administrator, Nursing Team, and Care Staff to ensure consistent, high-quality service delivery.

Learn more about how we show we value our team and why they love working at ComForCare.

After 20 years in business, we know the industry better than anyone. Make a meaningful difference by contributing to efficient administrative operations that ensure timely and accurate care coordination for clients, while also supporting the business' operational effectiveness and compliance with regulatory standards.

What we are looking for:

  • Speak, read, write, and comprehend English
  • High school graduate or GED required
  • Associate's Degree in Healthcare Administration, Business Administration, Communications, or related field preferred
  • Previous experience in home care, healthcare scheduling, staffing coordination, medical office administration, or customer service strongly preferred
  • Equivalent work experience may be considered in place of formal education
  • Excellent communication, organization, and multitasking skills.
  • Familiarity with AHCA regulations and compliance standards.
  • Reliable transportation for travel to client homes, referral sites, or events and willingness to travel part of the time
  • Must be comfortable using electronic scheduling systems, GPS timekeeping, and telecommunication tools (text, email, video conferencing).

What you will be doing:

  • Handle client intake calls and document all information in the EMR system.
  • Manage and maintain caregiver schedules.
  • Schedule assessments, reassessments, and supervisory visits with nurses.
  • Prepare and complete orientation paperwork and onboard new caregivers.
  • Ensure office operations and documentation remain in full compliance with AHCA codes and regulations.
  • Coordinate agency marketing activities, including preparing marketing promotional items and attending events.
  • Prepare correspondence, reports, documents, and Plans of Care/Aide Care Plans.
  • Prepare updates to policies and procedures as directed.
  • Monitor supply needs and ensures availability of necessary supplies.
  • Assist with the billing process, including data entry.
  • Other activities as directed.

Compensation: $35,000.00 - $55,000.00 per year

Home Care Association of America logo

About Home Care Association of America

Sourced by ZipRecruiter

The Home Care Association of America (HCAOA), based in Washington, DC, US, serves as a leading industry voice of home care. Known for its active advocacy and robust resources in the home care industry, it caters to what can be termed as one of the most rapidly growing industries in the United States. As a trade organization, HCAOA represents over 3,000 companies that employ more than half a million workers across the nation. The association was established with a mission to provide resources that empower home care providers to effectively and ethically grow their business. Besides this, the HCAOA also aims to promote the delivery of high-quality, affordable home care services to the nation's ageing population.

Industry

Health care and social assistance

Company size

51 - 200 Employees

Headquarters location

Washington, DC, US

Year founded

2002

Social media

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