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Client Care Associate Jobs in Mount Prospect, IL

Chase

Client Service Associate

Chicago, IL · On-site

$15 - $20.50/hr

Job Title Client Service Associate Join JPMorganChase's Trade & Working Capital Client Service ... These benefits include comprehensive health care coverage, on-site health and wellness centers, a ...

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Client Care Associate information

See Mount Prospect, IL salary details

$8

$17

$27

How much do client care associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for client care associate in Mount Prospect, IL is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $19.09 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client care associate?

To thrive as a Client Care Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is commonly required. Exceptional communication, patience, and problem-solving skills help you build rapport and effectively address client concerns. These competencies are essential for ensuring customer satisfaction, maintaining positive relationships, and supporting overall business success.

How does a client care associate typically collaborate with other departments to resolve client issues?

Client Care Associates often act as a bridge between clients and internal departments such as sales, technical support, and billing. When a client raises an issue, the associate gathers detailed information and coordinates with the appropriate team to find a resolution. This role requires clear communication and strong organizational skills to ensure clients receive timely updates and solutions. Collaboration is usually facilitated through regular team meetings, shared digital platforms, and direct communication channels, making teamwork a critical aspect of daily responsibilities.

How to get a job as a client care associate?

To become a client care associate, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and experience with computer software such as CRM systems. Relevant certifications or training in customer service or healthcare may enhance prospects, and previous experience in client support roles is often preferred. Applying through company websites, networking, and tailoring resumes to highlight interpersonal skills are common steps in the process.

What do client care associates do?

Client care associates provide support to clients by addressing inquiries, resolving issues, and ensuring a positive experience. They often communicate via phone, email, or chat, and may use customer relationship management (CRM) tools to track interactions and follow up on client needs.

What does a client care associate do?

A client care associate provides support to clients by addressing their inquiries, resolving issues, and ensuring a positive experience. They often handle communication via phone, email, or chat, maintain client records, and may use customer relationship management (CRM) tools to track interactions and follow-up tasks.

What is the role of a client care associate?

A client care associate is responsible for providing support and assistance to clients, addressing their inquiries, resolving issues, and ensuring a positive experience. They often communicate via phone, email, or chat and may use customer relationship management (CRM) tools to track interactions and follow up on client needs.

What are the most commonly searched types of Client Care jobs in Mount Prospect, IL?

The most popular types of Client Care jobs in Mount Prospect, IL are:

What cities near Mount Prospect, IL are hiring for Client Care Associate jobs?

Cities near Mount Prospect, IL with the most Client Care Associate job openings:

Client Care Associate jobs near you
Infographic showing various Client Care Associate job openings in Mount Prospect, IL as of August 2026, with employment types broken down into 2% As Needed, 67% Full Time, 24% Part Time, 6% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $35,415 per year, or $17 per hour.

Client Services Representative

National Veterinary Associates

Mundelein, IL

$16 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Client Service Representative (CSR) - Grow Your Career with a Supportive and Passionate Team!
Location: 650 N Midlothian Rd, Mundelein, IL 60060
Schedule: Full-Time | Flexible Scheduling | Rotating Saturdays
Are you a driven Client Service Representative looking for more than just a front-desk job? At Mundelein Animal Hospital, we're more than a veterinary practice; we're a veterinary family. We've proudly served the Mundelein, IL community with exceptional small animal care for decades, and we're seeking a Client Service Representative (CSR) with 1-2+ years of experience to join our team.
Whether you're passionate about client education, building relationships, or growing into leadership, this is a place where you can thrive and feel supported.
Why You'll Love Working Here
Longevity & Stability
Our team members stay, some for up to 25 years. That speaks volumes about our culture.
Growth-Focused Environment
We believe in internal growth, offering clear paths into senior CSR roles, training, leadership, and hospital operations.
Not Your Typical Corporate Practice
Mundelein Animal Hospital is part of the NVA network, which believes in servant leadership and hospital autonomy. NVA supports us behind the scenes so we can stay focused on what matters most; our patients, our people, and exceptional client care. Our culture is uniquely ours: collaborative, supportive, and community-driven.
Fear-Free Philosophy
We prioritize low-stress, fear-free interactions for pets, clients, and staff.
Team Engagement
Quarterly team outings, volunteer events, and community sponsorships (like the local Pet Parade!) help us stay connected and energized.
What You'll Be Doing
Client Experience & Communication
  • Be the first and last impression for our clients; providing compassionate, knowledgeable, and friendly service.
  • Educate clients on preventive care, wellness plans, services, and follow-up care.
Scheduling & Sales Support
  • Schedule appointments efficiently while identifying opportunities to book same-day or future care.
  • Confidently discuss and recommend services, products, and treatment plans.
Hospital Support
  • Manage phones, emails, and in-person check-ins with professionalism and empathy.
  • Collaborate closely with technicians, doctors, and leadership to keep the hospital running smoothly.
Team Leadership & Growth
  • Assist in training or mentoring new CSRs if you're interested in leadership.
  • Contribute ideas to improve workflows, client experience, and front-desk efficiency.
What We're Looking For
  • 1-2+ years of experience as a Client Service Representative, receptionist, or similar client-facing role (veterinary experience preferred).
  • Strong communication, multitasking, and time-management skills.
  • A self-starter who enjoys learning, growing, and being part of a team.
  • Compassionate, organized, and comfortable discussing pricing, services, and treatment plans with clients.
Benefits/Compensation
  • Hourly: $16.00-$20.00
  • Health, Dental, and Vision Insurance
  • PTO accrual from day one (usable after 90 days)
  • 7 Paid Holidays + 3 Sick Days
  • 2 Floating Holidays
  • Short Term Disability
  • Uniform allowance
  • Ongoing training and professional development opportunities
  • Employee discounts on pet care services
  • 401(k) retirement plan options
Come see why our team sticks around. If you're looking for a veterinary hospital that values client relationships, teamwork, growth, and positive culture, you just found it.
Apply today to join the team at Mundelein Animal Hospital and take the next step in your Client Service career!
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About NVA

Sourced by ZipRecruiter

Nashville Veterinary Specialists + Animal Emergency (NVS) is a veterinary specialty and emergency hospital group with two locations in Nashville and Clarksville, Tennessee. Our Mission and primary focus is to honor the human-animal bond in all we do, focusing on patient care, client experience, and the health of our team. We believe we can never stop improving and strive to improve in all we do. Not only do we focus on patient care, but core to our hospital culture is also a focus on the health of our team, our community, and the environment. We are committed to sustainable environmental practices. NVS works in partnership with National Veterinary Associates-Compassion-First (NVA C-F). NVA-CF is the largest private owner of freestanding veterinary hospitals in North America with over 1400 locations worldwide.

Headquarters location

Agoura Hills, CA, US

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