Client Care Associate Jobs in Boston, MA (NOW HIRING)

About the Role:
Grade Level (for internal use):
09 S&P Global Corporate
The Role: Client Coverage Associate
The Team: The Chief Client Office Client Coverage group is seeking a motivated and detail-oriented Associate to join the team. The role will entail working closely with our firm's most seasoned client coverage professionals and partnering with surrounding teams, including legal, marketing, and strategy. This is an excellent opportunity to gain exposure across all of S&P Global's divisions and an in-depth understanding of the firm's most strategic customers. The day-to-day tasks may vary, but broadly, the role will be supporting a team of Account Managers in their business development and management responsibilities.
Responsibilities and Impact:

• Collaborate with senior team members to prepare presentations, reports, and analyses that support external client interactions and strategic discussions
• Conduct market research and competitive analysis to identify trends and opportunities within our client segments
• Prepare and maintain client relationship overviews and account summaries
• Support the management of sales pipeline and contracting processes in conjunction with the Transaction Management team
• Maintain and update CCO databases and tracking systems to ensure accurate record-keeping and reporting
• Assist in the coordination of team projects and initiatives
• Create and maintain current org charts for each strategic account, including key stakeholders and sales specialists
• Partner with other functions (i.e., Marketing) and Divisional teams to support the Account Management team with brand and sales efforts

Compensation/Benefits Information: (This section is only applicable to US candidates)
S&P Global states that the anticipated base salary range for this position is $59,212 to $100,616. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications.
In addition to base compensation, this role is eligible for an annual incentive plan.
This role is eligible to receive additional S&P Global benefits.
What We're Looking For:
Basic Required Qualifications:

• 1 years' + work experience, preferably in financial markets or with an information company
• Strong Microsoft Office (Word, Excel, PowerPoint) proficiency
• Strong analytical and organizational skills
• Flexibility and proactiveness to fulfil and drive ad-hoc team or client initiatives
• Excellent communication skills, both written and oral

Additional Preferred Qualifications:

• Undergraduate degree in Business, Finance, Marketing or a related field

• Self-starter and creative
• Experience with Salesforce will be beneficial
• Previous experience in a financial services, financial institution or professional services role

Right to Work Requirements:
This role is limited to persons with indefinite right to work in the United States.
Return to Work:
Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative, Restart, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace.
What's In It For You?
Our Mission:
Advancing Essential Intelligence.
Our People:
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity, Discovery, Partnership
Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
Global Hiring and Opportunity at S&P Global:
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
Recruitment Fraud Alert:
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here .
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
US Candidates Only: Know Your Rights: Workplace discrimination is illegal
20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group)