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Client Care Associate Jobs in Boston, MA (NOW HIRING)

Guidepoint

Client Service Healthcare Associate

Boston, MA · On-site

$70K/yr

As an Associate on the Client Service team, you will play a central role in delivering that experience. You will learn how to assess client needs, identify the types of experts best suited to address ...

Guidepoint

Client Service Healthcare Associate

Boston, MA · On-site

$70K/yr

As an Associate on the Client Service team, you will play a central role in delivering that experience. You will learn how to assess client needs, identify the types of experts best suited to address ...

Guidepoint

Client Service Healthcare Associate

Boston, MA · Hybrid

$70K/yr

As an Associate on the Client Service team, you will play a central role in delivering that experience. You will learn how to assess client needs, identify the types of experts best suited to address ...

S&P Global

Client Coverage Associate

Boston, MA · On-site

$59K - $100K/yr

Client Coverage Associate The Team: The Chief Client Office Client Coverage group is seeking a ... We take care of you, so you can take care of business. We care about our people. That's why we ...

S&P Global, Inc.

Client Coverage Associate

Boston, MA · On-site

$59K - $100K/yr

Client Coverage Associate The Team: The Chief Client Office Client Coverage group is seeking a ... We take care of you, so you can take care of business. We care about our people. That's why we ...

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Client Care Associate information

See Boston, MA salary details

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How much do client care associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for client care associate in Boston, MA is $18.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client care associate?

To thrive as a Client Care Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is commonly required. Exceptional communication, patience, and problem-solving skills help you build rapport and effectively address client concerns. These competencies are essential for ensuring customer satisfaction, maintaining positive relationships, and supporting overall business success.

What is the role of a client care associate?

A client care associate is responsible for providing support and assistance to clients, addressing their inquiries, resolving issues, and ensuring a positive experience. They often communicate via phone, email, or chat and may use customer relationship management (CRM) tools to track interactions and follow up on client needs.

What does a client care associate do?

A client care associate provides support to clients by addressing inquiries, resolving issues, and ensuring a positive experience. They often communicate via phone, email, or chat, maintain accurate records, and may use customer relationship management (CRM) tools to track interactions and follow up as needed.

What do client care associates do?

Client care associates provide support to clients by addressing inquiries, resolving issues, and ensuring a positive experience. They often communicate via phone, email, or chat, and may use customer relationship management (CRM) tools to track interactions and follow up as needed.

How does a client care associate typically collaborate with other departments to resolve client issues?

Client Care Associates often act as a bridge between clients and internal departments such as sales, technical support, and billing. When a client raises an issue, the associate gathers detailed information and coordinates with the appropriate team to find a resolution. This role requires clear communication and strong organizational skills to ensure clients receive timely updates and solutions. Collaboration is usually facilitated through regular team meetings, shared digital platforms, and direct communication channels, making teamwork a critical aspect of daily responsibilities.
What are the most commonly searched types of Client Care jobs in Boston, MA? The most popular types of Client Care jobs in Boston, MA are:
What cities near Boston, MA are hiring for Client Care Associate jobs? Cities near Boston, MA with the most Client Care Associate job openings:
Client Care Associate jobs near you
Infographic showing various Client Care Associate job openings in Boston, MA as of August 2026, with employment types broken down into 2% As Needed, 71% Full Time, 20% Part Time, and 7% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $38,727 per year, or $18.6 per hour.

Client Care Specialist Care Associate

ANGEL CARE HOME COMPANION SERVICES

Holliston, MA • On-site

$15 - $20.75/hr

Other

Retirement

Re-posted 6 days ago

Job description

Benefits:

401(k)

Competitive salary

Flexible schedule

Benefits/Perks

Flexible Scheduling

Competitive Salary

401 k

Job Summary

We are seeking a Client Care Specialist / Care Associate to join our team. In this role, you will make a difference in the lives of seniors and people with disabilities by enhancing their quality of life. Responsibilities include assisting with hygiene needs, light housekeeping and errands, dispensing medication, and other tasks that improve the client’s living environment and standards. The ideal candidate is patient, compassionate, and reliable.

Responsibilities

Assist with personal hygiene needs and dressing

Assist with mobility, walking, and physical therapy exercises

Prepare meals and snacks

Light housekeeping activities

Dispense medication

Provide companionship

Assist with errands and shopping

Qualifications

Previous experience as a Caregiver, Home Health Aide, or similar role is preferred

First aid and CPR-certified

Knowledge of basic housekeeping tasks and cooking skills

Ability to adhere to all health and safety guidelines

Excellent communication and interpersonal spills

Ability to lift heaving objects

Compassionate, respectful, ethical

Apply