Client Care Associate Jobs in Amherst, MA (NOW HIRING)

Emergency Veterinarian

$160,000 to $180,000 starting salary plus additional tiered production bonus

Sign-on Bonus and Relocation Available

Full-time opportunity in South Deerfield, MA

Three 12-hour shifts per week

Why Join VESH

Veterinary Emergency & Specialty Hospital (VESH) has provided highly effective, advanced veterinary medicine combined with deeply compassionate care in a nurturing environment for 20 years. We serve the Pioneer Valley, Southern Vermont, Southern New Hampshire, as well as Northern Connecticut. Our unparalleled quality of medicine and service sets VESH apart and positions us as the preferred provider of emergency and specialty veterinary medicine in our region.

Choose your primary hospital-our South Deerfield location, offering the charm of the Pioneer Valley, or our West Springfield hospital, located in a vibrant small-city community. Located just 25 minutes apart, both hospitals function as one collaborative specialty network, giving you the flexibility to practice where you feel most at home while enjoying the support and resources of a larger team. At either site, you will enjoy a plentiful, diverse, and interesting caseload!

Across our sister sites, our Emergency Veterinarians enjoy easy consults, collaboration, and referrals with Internal Medicine, Surgery, Cardiology, Medical Oncology, Exotics, and Urgent Care. Our ER doctors also regularly cut soft tissue surgeries-with additional SX training available!

Want to learn more about VESH culture and medicine? Click here.

Location Highlight

Western Massachusetts offers world-class recreational, dining, and cultural opportunities, with easy access to Boston and NYC-at a much lower cost of living.

From a plethora of locally-owned restaurants, hiking trails, and museums, to Six Flags amusement park, Naismith Memorial Basketball Hall of Fame, and the Seuss and Carlisle museums-there truly is something for everyone here! Not to mention access to some of the best public schools in America.

Perks & Benefits

Benefits for this role may include health insurance (medical, dental, vision), retirement benefits, paid time off (including sick leave and vacation), short-term and long-term disability, and life insurance

• Competitive base salary + tiered incentive bonuses
• Sign-on bonus and relocation assistance
• No negative accrual
• Additional "Quality of Life" bonus to support your hobbies and interests
• Comprehensive health, dental, vision, disability, and life insurance
• CE allowance and professional development support
• 5 Weeks Paid Time Off across vacation, sickness, and CE
• Annual uniform and shoe allowance
• Retirement savings options including 401k match
• Retention and referral bonuses
• Employee assistance programs

ER ABVP Guided Program - The ER ABVP Guided program offers a path that meets you where you are, allowing you to reach your emergency career goals without the need for an internship. Ideal for any emergency practitioners within the Ethos network looking to deepen their expertise in emergency practice.  This path lets you stay in your current Ethos network hospital, enjoying your full wages and benefits while practicing at an Ethos hospital and pursuing board certification.

In your day-to-day, you will:

• Deliver high-quality emergency and critical care to a diverse caseload of companion animals.
• Evaluate, diagnose, and develop treatment plans for patients presenting with urgent and emergent medical conditions.
• Provide comprehensive emergency care through a balanced mix of receiving new emergency cases, triaging incoming patients, and managing hospitalized patients throughout their course of treatment.
• Perform emergency procedures and stabilize critically ill or injured patients using evidence-based medicine.
• Cut soft tissue emergency surgeries.
• Work closely with veterinarians, technicians, and support teams to provide seamless, compassionate patient care.
• Communicate clearly and empathetically with pet owners during stressful and emotional situations.
• Contribute to a positive, team-focused hospital culture built on collaboration, mentorship, and continuous learning.

What You Bring

• DVM or equivalent veterinary degree with eligibility for state veterinary licensure.
• Completion of a rotating internship or 2+ years' experience practicing emergency medicine is preferred 
• Confidence managing emergency cases and making sound clinical decisions in a fast-paced environment.
• Strong communication skills with a compassionate, client-centered approach.
• A collaborative mindset and commitment to exceptional patient care.
• A passion for continuous learning, teamwork, and advancing emergency veterinary medicine.

Join Us

At Ethos, this isn't just a job, it's an opportunity to practice medicine at the highest level and help shape the future of veterinary care.

Candidates can confidentially submit their CV to Susanne Miller, Senior Talent Acquisition Partner, at Susanne.miller@ethosvet.com.