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Client Care Associate Jobs in Virginia (NOW HIRING)

NVA

Client Care Coordinator

Staunton, VA · On-site

$17.75 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Are you an experienced Client Service Representative looking for a positive, team-oriented ... National Veterinary Associates is a leading global pet care organization united in the love of ...

NVA

Client Care Coordinator

Staunton, VA · On-site

$17.75 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Are you an experienced Client Service Representative looking for a positive, team-oriented ... National Veterinary Associates is a leading global pet care organization united in the love of ...

LHH US

Client Investment Associate

Richmond, VA

$60K - $80K/yr

... client care Qualifications * Bachelor's degree preferred or equivalent experience * Prior ... Client Associate role please apply below. Pay Details: $60,000.00 to $80,000.00 per year Search ...

LHH US

Client Investment Associate

Richmond, VA · On-site

$60K - $80K/yr

... client care Qualifications * Bachelor's degree preferred or equivalent experience * Prior ... Client Associate role please apply below. Pay Details: $60,000.00 to $80,000.00 per year Search ...

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Client Care Associate information

What are the key skills and qualifications needed to thrive as a client care associate?

To thrive as a Client Care Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is commonly required. Exceptional communication, patience, and problem-solving skills help you build rapport and effectively address client concerns. These competencies are essential for ensuring customer satisfaction, maintaining positive relationships, and supporting overall business success.

What is the role of a client care associate?

A client care associate is responsible for providing support and assistance to clients, addressing their inquiries, resolving issues, and ensuring a positive experience. They often communicate via phone, email, or chat and may use customer relationship management (CRM) tools to track interactions and follow up on client needs.

What does a client care associate do?

A client care associate provides support to clients by addressing inquiries, resolving issues, and ensuring a positive experience. They often communicate via phone, email, or chat, maintain accurate records, and may use customer relationship management (CRM) tools to track interactions and follow up as needed.

What do client care associates do?

Client care associates provide support to clients by addressing inquiries, resolving issues, and ensuring a positive experience. They often communicate via phone, email, or chat, and may use customer relationship management (CRM) tools to track interactions and follow up as needed.

How does a client care associate typically collaborate with other departments to resolve client issues?

Client Care Associates often act as a bridge between clients and internal departments such as sales, technical support, and billing. When a client raises an issue, the associate gathers detailed information and coordinates with the appropriate team to find a resolution. This role requires clear communication and strong organizational skills to ensure clients receive timely updates and solutions. Collaboration is usually facilitated through regular team meetings, shared digital platforms, and direct communication channels, making teamwork a critical aspect of daily responsibilities.

What are the most commonly searched types of Client Care jobs in Virginia?

The most popular types of Client Care jobs in Virginia are:

What cities in Virginia are hiring for Client Care Associate jobs?

Cities in Virginia with the most Client Care Associate job openings:

Client Care Associate jobs near you
Infographic showing various Client Care Associate job openings in Virginia as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 19% Part Time, and 6% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Client Care Coordinator

NVA

Staunton, VA • On-site

$17.75 - $23/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description


Are you an experienced Client Service Representative looking for a positive, team-oriented workplace where you can grow your career? Augusta Valley Animal Hospital in Staunton, VA is seeking a dedicated CSR with at least 1 year of experience to join our expanding team!
Why Join Us?
Supportive & Growth-Oriented Environment - We provide hands-on training, mentorship, and opportunities to expand your skills.
Positive & Fun Culture - We foster a workplace where everyone enjoys their job and works collaboratively.
About Us:
6-doctor small animal general practice.
The Leadership Team is committed to fostering a positive, trust-based culture and strong team environment.
  • Compensation & Benefits:
  • Competitive hourly pay based on experience
  • Full benefits package, including:
  • Medical, dental, and vision insurance
  • 401(k) with employer match
  • Vacation and Sick Time along with 8 PAID holidays
  • Scrub allowance
  • Employee Assistance Plan
  • Employee pet care discounts

What We're Looking For:
A team player with a positive attitude and a passion for patient care.
Someone with at least 1 year of veterinary experience.
An individual eager to learn, grow, and contribute to a thriving hospital.
Strong communication skills and the ability to work collaboratively with veterinarians and support staff.
Ready to Take the Next Step in Your Veterinary Career?
Join a hospital that values positivity, mentorship, and teamwork! Apply today and become a part of our growing, fun-loving, and dedicated veterinary family at Augusta Valley Animal Hospital.
Apply now to start your journey with us!
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.
At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here's what to expect when interacting with us:
• We'll always reach out via verified LinkedIn profiles or emails ending in @nva.com
• We may also contact you via text message from an identified NVA representative for recruiting-related communication
• All job opportunities and applications are hosted on our official careers site: careers.nva.com
• There is no cost or confidential information required to apply or be considered for a position
If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.com. Thank you for exploring opportunities at NVA!
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
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About NVA

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Nashville Veterinary Specialists + Animal Emergency (NVS) is a veterinary specialty and emergency hospital group with two locations in Nashville and Clarksville, Tennessee. Our Mission and primary focus is to honor the human-animal bond in all we do, focusing on patient care, client experience, and the health of our team. We believe we can never stop improving and strive to improve in all we do. Not only do we focus on patient care, but core to our hospital culture is also a focus on the health of our team, our community, and the environment. We are committed to sustainable environmental practices. NVS works in partnership with National Veterinary Associates-Compassion-First (NVA C-F). NVA-CF is the largest private owner of freestanding veterinary hospitals in North America with over 1400 locations worldwide.

Headquarters location

Agoura Hills, CA, US

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