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Client Associate Jobs in Wichita, KS (NOW HIRING)

IMA Financial Group

Client Associate

Wichita, KS · On-site

What You'll Do As a Client Associate, you will gain hands-on experience supporting client strategy, renewals, underwriting and analytics processes, carrier management, compliance initiatives, open ...

IMA Financial Group

Client Associate

Wichita, KS · On-site

What You'll Do As a Client Associate, you will gain hands-on experience supporting client strategy, renewals, underwriting and analytics processes, carrier management, compliance initiatives, open ...

Upcoresolutions

Market Manager

Wichita, KS

Proactively resolve client and associate issues, drive positive ends, and reduce negative ends and lost clients. * Monitor the Clearly Rated Client & Associate Experience process and scores and ...

LinQ Global

Market Manager

Wichita, KS

$45K - $50K/hr

... client and associate touch points to ensure orders are serviced correctly. § Proactively resolve client and associate issues, drive positive ends, and reduce negative ends and lost clients. § ...

IMA Financial Group

Private Client Advisor

Wichita, KS · On-site

Values and understands the importance of diversity, equality, and inclusion among all IMA associates * Responsibility for daily account servicing and client advisement needs including but not limited ...

Banfield

Client Service Representative

Wichita, KS · On-site

$15.75 - $21.50/hr

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. CLIENT SERVICE COORDINATOR A ...

Banfield Pet Hospital

Client Service Coordinator

Wichita, KS · On-site

$16 - $21/hr

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. CLIENT SERVICE COORDINATOR ...

Banfield

Client Service Coordinator

Wichita, KS · On-site

$17.75 - $23.25/hr

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. CLIENT SERVICE COORDINATOR ...

IMA Financial Group

Client Service Representative

Wichita, KS · On-site

$15.75 - $21.50/hr

The Client Service Representative serves as the primary operational and service interface for ... Values and understands the importance of diversity, equity, and inclusion among all IMA associates

IMA Financial Group

Client Service Representative

Wichita, KS · On-site

$14.25 - $19.50/hr

The Client Service Representative serves as the primary operational and service interface for ... Values and understands the importance of diversity, equity, and inclusion among all IMA associates

RENT ONE

Client Retention Specialist

Wichita, KS · On-site

$16 - $17/hr

ALTERNATIVE JOB TITLES Customer Success Associate, Account Manager, Client Relationship Associate, Customer Retention Associate, Customer Loyalty Specialist, Account Retention Specialist, Customer ...

RENT ONE

Client Retention Specialist

Wichita, KS · On-site

$16 - $17/hr

ALTERNATIVE JOB TITLES Customer Success Associate, Account Manager, Client Relationship Associate, Customer Retention Associate, Customer Loyalty Specialist, Account Retention Specialist, Customer ...

Rent One

Client Retention Specialist

Wichita, KS · On-site

$14 - $19.25/hr

ALTERNATIVE JOB TITLES Customer Success Associate, Account Manager, Client Relationship Associate, Customer Retention Associate, Customer Loyalty Specialist, Account Retention Specialist, Customer ...

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All JobsClient Associate JobsClient Associate Jobs in Wichita, KS

Client Associate information

See Wichita, KS salary details

$16.6K

$45.6K

$67.5K

How much do client associate jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client associate in Wichita, KS is $45,593.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,800.00 and $55,500.00 per year, depending on experience, location, and employer.

How does a client associate typically collaborate with other teams within a financial services firm?

Client Associates frequently work alongside financial advisors, operations staff, and compliance departments to ensure seamless client service. They may coordinate account openings, process transactions, and assist with client inquiries, requiring strong communication and organizational skills. Collaboration is often facilitated through regular meetings, shared software platforms, and cross-departmental projects, making teamwork an essential aspect of the role. Adapting to different working styles and managing multiple priorities are common challenges that Client Associates navigate in this collaborative environment.

What is a client associate?

Client Associates are professionals who support financial advisors or client relationship managers in delivering high-quality service to clients. They handle administrative tasks, prepare account paperwork, respond to client inquiries, and help manage client accounts. Their role ensures smooth communication between clients and the firm while allowing advisors to focus on providing financial guidance. Client Associates often work in banking, wealth management, or investment firms. The position requires strong organizational, communication, and customer service skills.

What are the key skills and qualifications needed to thrive as a client associate?

To thrive as a Client Associate, you need strong organizational abilities, attention to detail, and foundational knowledge of financial products or client services, often supported by a relevant degree. Familiarity with CRM systems, financial software, and proficiency in Microsoft Office are typically required, and some firms may seek Series 7 or 63 licenses. Excellent communication, problem-solving skills, and a client-focused attitude help build trust and foster lasting client relationships. These capabilities ensure efficient client support, accurate processing of transactions, and contribute to overall client satisfaction and business success.

What is the difference between Client Associate vs Customer Service Representative?

AspectClient AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer finance or sales certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentFinancial institutions, investment firms, banksRetail, call centers, service centers
Employer & Industry UsageFinancial services, banking, wealth managementRetail, telecommunications, hospitality
Common Search & Comparison IntentUnderstanding roles in finance and client managementCustomer support and service roles

The main difference between a Client Associate and a Customer Service Representative lies in their industry focus and responsibilities. Client Associates typically work in financial institutions, handling client portfolios and providing investment or banking services. Customer Service Representatives work across various industries, focusing on resolving customer inquiries and support. While both roles require strong communication skills, Client Associates often need financial knowledge and certifications, whereas Customer Service Representatives focus on customer satisfaction and problem-solving.

What are the most commonly searched types of Client jobs in Wichita, KS? The most popular types of Client jobs in Wichita, KS are:
What job categories do people searching Client Associate jobs in Wichita, KS look for? The top searched job categories for Client Associate jobs in Wichita, KS are:
What cities near Wichita, KS are hiring for Client Associate jobs? Cities near Wichita, KS with the most Client Associate job openings:
Client Associate jobs near you
Infographic showing various Client Associate job openings in Wichita, KS as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 12% Part Time, 1% Temporary, and 6% Contract. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution, with an average salary of $45,593 per year, or $21.9 per hour.

Client Associate

IMA Financial Group

Wichita, KS • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

IMA Financial Group rating

8.6

Company rating: 8.6 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

What You'll Do
As a Client Associate, you will gain hands-on experience supporting client strategy, renewals, underwriting and analytics processes, carrier management, compliance initiatives, open enrollment preparation, and client service operations. Successful Client Associates develop expertise across the entire client lifecycle while building the technical and consulting skills needed for future growth within our Employee Benefits practice.
Client Service & Account Administration
  • Maintain accurate client, policy, and carrier information within Salesforce and related systems.
  • Support client onboarding activities, including carrier notifications, portal access setup, documentation review, and system updates.
  • Assist with implementation and renewal documentation, carrier forms, and benefits administration processes.
  • Manage benefit-related files, documentation, and client records within SharePoint and internal systems.
Renewal & Marketing Support
  • Request and track carrier renewals and proposal information.
  • Prepare and organize renewal marketing materials and carrier RFPs.
  • Support the collection of claims, census, benchmarking, and carrier data used in renewal strategy discussions.
  • Assist with proposal comparisons, renewal workbooks, and implementation activities.
Strategy & Reporting
  • Prepare benchmarking reports and market analysis materials.
  • Assist with claims reporting and ongoing client reporting initiatives.
  • Support the development of client presentations and strategic planning deliverables.
  • Gain exposure to financial and underwriting concepts through collaboration with Financial Strategists.
Open Enrollment & Employee Communications
  • Coordinate carrier participation and resources for open enrollment meetings and benefits fairs.
  • Assist with benefits guide updates and employee communication materials.
  • Support enrollment and post-enrollment implementation activities.
  • Help ensure the timely completion of annual enrollment deliverables.
Carrier & Vendor Coordination
  • Communicate with insurance carriers and vendor partners regarding renewals, implementations, documentation requests, and ongoing service needs.
  • Obtain and review benefit summaries, contracts, certificates, and policy documents.
  • Support carrier relationship management and service delivery efforts.

KEY STRENGHTS AND TRAITS include but are not limited to:
  • Accountability
  • Collaboration & teamwork
  • Learning agility
  • Information seeking
QUALIFICATIONS:
  • <1 year relevant experience
  • Basic technical application/exposure
  • Readiness to learn + grow through structured training and mentorship
  • Life & Health License: Take and pass Life & Health License within timing necessary for state and role requirements

Compensation & Benefits
Being a part of IMA has its benefits. When you become part of the IMA family, you become eligible to take part in our valuable benefits and rewards package designed to benefit you, your family, and your life. Our plans are cost-effective, convenient and provide progressive ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life. This role is eligible for the following:
Annual Performance Bonus, Stock Purchase, Medical Plans, Prescription Drugs, Dental, Vision, Family Assistance Program, FSA, HSA, Pre-Tax Parking Plan, 401(k), Life/AD&D, Accident, Critical Illness, Hospital Indemnity, Long Term Care, Short-term Disability, Long-term Disability, Business Travel Accident, Identity Theft, Paid Time Off, Flexible Work Options, Paid Holidays, Sabbatical, Gift Matching, Well-Being Stipend, Personal and Professional Development. In addition to our robust benefits package, the final offer amounts will depend on a variety of factors, including the candidate's geographic location, prior relevant experience, and their knowledge, skills, and abilities.
*These benefits do not apply to internship roles.
Why Join IMA?
We've built a reputation for putting our associates first
What if we told you that you could be an integral part of an entrepreneurial, expanding company, develop lasting relationships, earn competitive benefits, plus claim part ownership? It's this unique ownership business model that makes working at IMA so appealing.
We work in teams. We sell in teams. We win and prosper as a team
We provide support systems and resources that enable each of our associates to focus on what they do best. And as an independent company based in the Midwest, we're big enough to write business all over the world and small enough to implement your ideas quickly.
We are recognized nationally as a leader in our industry
  • 2020-2023 Business Insurance Magazine Best Places to Work in Insurance
  • 2023 Inc. Magazine's Best Workplaces
  • 2023 Denver Business Journal's Best Places to Work
  • 2022-2023 Connecticut Top Work Places
  • 2021-2023 Inc. 5000's List of Fastest Growing Companies
  • 2019-2022 Civic 50 Colorado Honoree Recognizing 50 Most Community-Minded Companies
  • 2022-2023 Kansas City Business Journal's Best Places to Work
  • 2021-2023 Charlotte Business Journal's Best Places to Work
  • 2021-2023 Los Angeles Business Journal's Best Places to Work
  • 2021-2023 The Salt Lake City Tribune Top Work Places
  • 2021-2022 Puget Sound Business Journal's Washington's Best Workplaces
  • 2021-2022 Wichita Business Journal's Best Places to Work, #1 in extra-large category
  • 2021 Dallas Business Journal's Best Places to Work
  • 2021 Alaska Journal of Commerce's Best Workplaces in Alaska

This Job Description is not a complete statement of all duties and responsibilities comprising this position.
The IMA Financial Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The IMA Financial Group, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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