The Opportunity The Senior Associate. Client Solutions is a key member of Hamilton Lane's Canada Client Solutions team, supporting the firm's fundraising, business development, and ongoing client ...
The Opportunity The Senior Associate. Client Solutions is a key member of Hamilton Lane's Canada Client Solutions team, supporting the firm's fundraising, business development, and ongoing client ...
Wealth Associate (Toronto)
Toronto, ON · Hybrid
What We Do The Wealth Associate is responsible for advisor support, client on-boarding, sales support and administration. The successful candidate must have a strong background in portfolio ...
Wealth Associate (Toronto)
Toronto, ON · Hybrid
What We Do The Wealth Associate is responsible for advisor support, client on-boarding, sales support and administration. The successful candidate must have a strong background in portfolio ...
PIA Client Service Associate
Toronto, ON · On-site
CA$43K - CA$56K/yr
If so, then get onboard for the position of PIA Client Service Associate . In this role, you will provide dedicated specialized administrative support to an Investment Advisor or team of Advisors on ...
PIA Client Service Associate
Toronto, ON · On-site
CA$43K - CA$56K/yr
If so, then get onboard for the position of PIA Client Service Associate . In this role, you will provide dedicated specialized administrative support to an Investment Advisor or team of Advisors on ...
PIA Client Service Associate
CA$43K - CA$56K/yr
If so, then get onboard for the position of PIA Client Service Associate . In this role, you will provide dedicated specialized administrative support to an Investment Advisor or team of Advisors on ...
PIA Client Service Associate
CA$43K - CA$56K/yr
If so, then get onboard for the position of PIA Client Service Associate . In this role, you will provide dedicated specialized administrative support to an Investment Advisor or team of Advisors on ...
Cultivating lasting client relationships through consistent, periodic check-ins. Completing related administrative tasks (like note taking, appointment setting, etc.) as needed. Incentives include ...
Cultivating lasting client relationships through consistent, periodic check-ins. Completing related administrative tasks (like note taking, appointment setting, etc.) as needed. Incentives include ...
Cultivating lasting client relationships through consistent, periodic check-ins. Completing related administrative tasks (like note taking, appointment setting, etc.) as needed. Incentives include ...
Cultivating lasting client relationships through consistent, periodic check-ins. Completing related administrative tasks (like note taking, appointment setting, etc.) as needed. Incentives include ...
Cultivating lasting client relationships through consistent, periodic check-ins. Completing related administrative tasks (like note taking, appointment setting, etc.) as needed. Incentives include ...
Cultivating lasting client relationships through consistent, periodic check-ins. Completing related administrative tasks (like note taking, appointment setting, etc.) as needed. Incentives include ...
Cultivating lasting client relationships through consistent, periodic check-ins. Completing related administrative tasks (like note taking, appointment setting, etc.) as needed. Incentives include ...
Cultivating lasting client relationships through consistent, periodic check-ins. Completing related administrative tasks (like note taking, appointment setting, etc.) as needed. Incentives include ...
Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership. Don't miss out on ...
Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership. Don't miss out on ...
We are currently seeking a Private Client Administration Associate to join our Private Client Administration team. In this role, the successful candidate will be responsible for providing ...
We are currently seeking a Private Client Administration Associate to join our Private Client Administration team. In this role, the successful candidate will be responsible for providing ...
Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership. Don't miss out on ...
Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership. Don't miss out on ...
Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership. Don't miss out on ...
Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership. Don't miss out on ...
Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership. Don't miss out on ...
Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership. Don't miss out on ...
As a Bilingual Client Success Associate, you own the operational success of your portfolio. You will be the primary contact for these partners, responsible for moving programs from "signed" to "live ...
As a Bilingual Client Success Associate, you own the operational success of your portfolio. You will be the primary contact for these partners, responsible for moving programs from "signed" to "live ...
Partner Relationship Associate
Toronto, ON · On-site
FX Partner Relationship Associate Ebury Toronto - Office based We are looking for a Partner ... standard in client experience * Focus on increasing speed and quality of internal processes
Partner Relationship Associate
Toronto, ON · On-site
FX Partner Relationship Associate Ebury Toronto - Office based We are looking for a Partner ... standard in client experience * Focus on increasing speed and quality of internal processes
IA Centralized Client Service Associate
CA$52K - CA$74K/yr
If so, then get onboard for the position of PIA Centralized Client Service Associate . In this role, you will provide dedicated specialized administrative support to an Investment Advisor or team of ...
IA Centralized Client Service Associate
CA$52K - CA$74K/yr
If so, then get onboard for the position of PIA Centralized Client Service Associate . In this role, you will provide dedicated specialized administrative support to an Investment Advisor or team of ...
Operations Client Service, Senior Associate
Toronto, ON · On-site
CA$51K - CA$84K/yr
May monitor and review daily work of Client Operations Associates to ensure accurate and timely execution. * Provides on the job training to new staff and assists new staff with attainment of ...
Operations Client Service, Senior Associate
Toronto, ON · On-site
CA$51K - CA$84K/yr
May monitor and review daily work of Client Operations Associates to ensure accurate and timely execution. * Provides on the job training to new staff and assists new staff with attainment of ...
Private Wealth Associate
Toronto, ON · Hybrid
What We Do The Private Wealth Associate is responsible for providing ongoing support for the ... This client focused role will deliver exceptional service to high-net-worth clients by maintaining ...
Private Wealth Associate
Toronto, ON · Hybrid
What We Do The Private Wealth Associate is responsible for providing ongoing support for the ... This client focused role will deliver exceptional service to high-net-worth clients by maintaining ...
Supports and assists in the advancement of the Associate, Client Experience; * Organizes and maintains a calendar of renewals, expiries, * Oversees billings and payment collections to ensure they are ...
Supports and assists in the advancement of the Associate, Client Experience; * Organizes and maintains a calendar of renewals, expiries, * Oversees billings and payment collections to ensure they are ...
Overview As a Client Solutions Associate, you will provide administrative and technical service support to a team of Client Service Broker(s) and Director within our Commercial Mid-Market division.
Overview As a Client Solutions Associate, you will provide administrative and technical service support to a team of Client Service Broker(s) and Director within our Commercial Mid-Market division.
Client Associate information
What jobs pay 4000 a week without a degree?
Is a client service associate a good job?
What does a client associate do?
How does a Client Associate typically collaborate with other teams within a financial services firm?
What are Client Associates?
Is Associate the lowest position?
What are the key skills and qualifications needed to thrive as a Client Associate, and why are they important?
What is the difference between Client Associate vs Customer Service Representative?
| Aspect | Client Associate | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles prefer finance or sales certifications | High school diploma or equivalent; customer service training often preferred |
| Work Environment | Financial institutions, investment firms, banks | Retail, call centers, service centers |
| Employer & Industry Usage | Financial services, banking, wealth management | Retail, telecommunications, hospitality |
| Common Search & Comparison Intent | Understanding roles in finance and client management | Customer support and service roles |
The main difference between a Client Associate and a Customer Service Representative lies in their industry focus and responsibilities. Client Associates typically work in financial institutions, handling client portfolios and providing investment or banking services. Customer Service Representatives work across various industries, focusing on resolving customer inquiries and support. While both roles require strong communication skills, Client Associates often need financial knowledge and certifications, whereas Customer Service Representatives focus on customer satisfaction and problem-solving.

Full-time
Medical, PTO
Posted 10 days ago
Job description
Join Hamilton Lane, a global leader in private markets, as we scale to meet the demands of our growing client base. Here, you'll work with ambitious, highperforming teams built on integrity, candor and collaboration, backed by our market-leading data and technology. We invest heavily in our people and our partners, giving you the platform to enrich lives, safeguard futures and grow your career.
What We Do
As one of the largest private markets investment firms globally, we provide innovative solutions to institutional and private wealth investors around the world, specializing in flexibility and full-spectrum access. We currently employ approximately 800 professionals operating in offices throughout North America, Europe, Asia Pacific and the Middle East, and have $1.0 trillion in assets under management and supervision, composed of $146.1 billion in discretionary assets and $871.5 billion in non-discretionary assets, as of December 31, 2025.
The Opportunity
The Senior Associate. Client Solutions is a key member of Hamilton Lane's Canada Client Solutions team, supporting the firm's fundraising, business development, and ongoing client service activities. In this role, you will work closely with the Canadian Solutions team members to help manage relationships with institutional and private wealth investors, contribute to new product and solution development, and ensure a consistently high standard of client servicing.
You will thrive in a fast-paced, deadline-driven environment, balancing multiple projects and stakeholders while maintaining strong attention to detail. This role is well-suited to a highly motivated, analytically minded team player who is eager to deepen their knowledge of private markets and play a visible role in growing the firm's business.
Responsibilities
- Support fundraising and business development
- Assist in the execution of fundraising campaigns and new product or solution development.
- Help maintain market maps, prospect lists, and sales pipelines, ensuring information is current and accurate in firm systems (e.g., CRM).
- Act as a point of contact for prospects and clients, including coordinating and supporting follow-up actions.
- Client servicing and relationship management
- Respond to investor and client inquiries, data requests, and ad-hoc due diligence questions in a timely, professional manner.
- Support the delivery of client reporting and servicing to meet agreed requirements and service standards.
- Work collaboratively with internal partners across the firm to ensure a consistent, high-quality client experience.
- Materials, presentations, and analysis
- Prepare and refine client-facing materials, including presentations, portfolio reviews, and other deliverables.
- Perform quantitative and qualitative portfolio and product analysis to support client conversations and fundraising efforts.
- Coordinate the completion of RFIs, RFPs, and due diligence questionnaires in partnership with relevant internal teams.
- Meeting and event preparation
- Organize and coordinate meetings with existing and prospective investors, including logistics, briefing materials, and background research.
- Attend internal and external meetings as needed, capturing action items and supporting timely execution.
- Assist with investor-focused marketing efforts such as conferences, seminars, and other sales initiatives.
- Research and knowledge development
- Conduct research on markets, client segments, and business development themes to inform strategy and outreach.
- Build and maintain a strong working knowledge of Hamilton Lane's private markets solutions, structures, and strategies.
- Learn and effectively use firm technology and tools to aggregate, analyze, and present information for client deliverables.
Required qualifications
- Experience & education
- Approximately 4+ years of experience in financial services or a related finance role, with exposure to clients or external stakeholders.
- Bachelor's degree in finance, business, economics, or a related field, or equivalent practical experience.
- Technical & analytical skills
- Solid understanding of investments and capital markets concepts.
- Strong quantitative and analytical skills, including comfort with data analysis, numerical work, and problem solving.
- Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint) and comfort learning new technology tools.
- Communication & relationship skills
- Excellent written and verbal communication skills, with the ability to create clear, compelling client materials.
- Confident presentation and interpersonal skills; able to interact professionally with clients, prospects, and colleagues at all levels.
- Demonstrated ability to build strong working relationships and work effectively as part of a team.
- Work approach & personal attributes
- Strong work ethic, high integrity, and a client-focused mindset.
- Highly organized, with the ability to manage multiple projects and deadlines, often across time zones.
- Self-motivated, resourceful, and comfortable operating in a fast-paced, agile, and sometimes ambiguous environment.
- Willingness to learn, take feedback, and continuously develop professional knowledge and skills.
- Ability to exercise discretion and maintain confidentiality.
Nice-to-have qualifications
- Prior experience in investment management, private markets, or capital markets roles.
- Experience supporting fundraising, investor relations, or institutional client coverage.
- Familiarity with CRM systems and/or other sales and marketing tools.
- Advanced Excel skills (e.g., financial modeling, portfolio analytics) or experience with other analytical tools.
- Additional language skills relevant to key client markets.
Benefits
At Hamilton Lane, our benefits philosophy is simple: to provide our employees with a competitive suite of benefits and services to help navigate through the complexities and challenges of working, living, raising a family, and eventually retiring.
To do this, Hamilton Lane offers the following benefits:
Enhancing Your Physical and Emotional Health
Employees have access to healthcare coverage, mental health resources, health & fitness reimbursement program, and Wellness Rewards Program.
Developing Your Career
Tuition and certification reimbursement programs are available, along with continual education and development trainings for you to grow with Hamilton Lane.
Supporting Your Family & Community
For our communities, Hamilton Lane provides paid time off to volunteer and compensates for referring qualified candidates that join our team.
For growing family, we offer an adoption reimbursement program, paid time off for new parents and newlyweds, and provide travel support for nursing parents.
Safeguarding Your Financial Wellbeing
Hamilton Lane contributes to retirement programs and offers an employee stock purchasing plan.
Hamilton Lane is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition. As a registered investment adviser, employees of Hamilton Lane may be subject to certain limitations on political contribution and personal investment activities.
Hamilton Lane is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Hamilton Lane via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Hamilton Lane. No fee shall be paid in the event the candidate is hired by Hamilton Lane as a result of the referral or through other means.