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Client Associate Jobs in Whitby, ON (NOW HIRING)

PIA Client Service Associate

Toronto, ON · On-site

CA$43K - CA$56K/yr

If so, then get onboard for the position of PIA Client Service Associate . In this role, you will provide dedicated specialized administrative support to an Investment Advisor or team of Advisors on ...

If so, then get onboard for the position of PIA Client Service Associate . In this role, you will provide dedicated specialized administrative support to an Investment Advisor or team of Advisors on ...

FX Partner Relationship Associate Ebury Toronto - Office based We are looking for a Partner ... standard in client experience * Focus on increasing speed and quality of internal processes

If so, then get onboard for the position of PIA Centralized Client Service Associate . In this role, you will provide dedicated specialized administrative support to an Investment Advisor or team of ...

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Client Associate information

What jobs pay 4000 a week without a degree?

A Client Associate role typically does not pay $4,000 a week without relevant experience or specialized skills. High-paying roles that can reach this level often involve sales, real estate, or financial services where commissions and bonuses are significant, but they usually require experience, certifications, or licensing. Most jobs paying this amount without a degree are in sales, entrepreneurship, or commission-based positions.

Is a client service associate a good job?

A client service associate is a role focused on assisting clients, managing accounts, and providing support within financial or service industries. It often requires strong communication skills, attention to detail, and familiarity with customer relationship management tools. The job can offer stable employment and opportunities for advancement, depending on the employer and industry.

What does a client associate do?

A client associate supports clients by managing accounts, providing information, and addressing inquiries. They often handle administrative tasks, use customer relationship management (CRM) tools, and ensure client needs are met efficiently within a financial or service environment.

How does a Client Associate typically collaborate with other teams within a financial services firm?

Client Associates frequently work alongside financial advisors, operations staff, and compliance departments to ensure seamless client service. They may coordinate account openings, process transactions, and assist with client inquiries, requiring strong communication and organizational skills. Collaboration is often facilitated through regular meetings, shared software platforms, and cross-departmental projects, making teamwork an essential aspect of the role. Adapting to different working styles and managing multiple priorities are common challenges that Client Associates navigate in this collaborative environment.

What are Client Associates?

Client Associates are professionals who support financial advisors or client relationship managers in delivering high-quality service to clients. They handle administrative tasks, prepare account paperwork, respond to client inquiries, and help manage client accounts. Their role ensures smooth communication between clients and the firm while allowing advisors to focus on providing financial guidance. Client Associates often work in banking, wealth management, or investment firms. The position requires strong organizational, communication, and customer service skills.

Is Associate the lowest position?

In many organizations, the title of Client Associate is an entry-level or junior position, but it is not necessarily the lowest role. Some companies have internships, assistants, or trainee roles that are considered lower, while others may have multiple levels of associates before reaching senior or managerial positions. Career progression often depends on experience, performance, and company structure.

What are the key skills and qualifications needed to thrive as a Client Associate, and why are they important?

To thrive as a Client Associate, you need strong organizational abilities, attention to detail, and foundational knowledge of financial products or client services, often supported by a relevant degree. Familiarity with CRM systems, financial software, and proficiency in Microsoft Office are typically required, and some firms may seek Series 7 or 63 licenses. Excellent communication, problem-solving skills, and a client-focused attitude help build trust and foster lasting client relationships. These capabilities ensure efficient client support, accurate processing of transactions, and contribute to overall client satisfaction and business success.

What is the difference between Client Associate vs Customer Service Representative?

AspectClient AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer finance or sales certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentFinancial institutions, investment firms, banksRetail, call centers, service centers
Employer & Industry UsageFinancial services, banking, wealth managementRetail, telecommunications, hospitality
Common Search & Comparison IntentUnderstanding roles in finance and client managementCustomer support and service roles

The main difference between a Client Associate and a Customer Service Representative lies in their industry focus and responsibilities. Client Associates typically work in financial institutions, handling client portfolios and providing investment or banking services. Customer Service Representatives work across various industries, focusing on resolving customer inquiries and support. While both roles require strong communication skills, Client Associates often need financial knowledge and certifications, whereas Customer Service Representatives focus on customer satisfaction and problem-solving.

What are the most commonly searched types of Client jobs in Whitby, ON? The most popular types of Client jobs in Whitby, ON are:
What are popular job titles related to Client Associate jobs in Whitby, ON? For Client Associate jobs in Whitby, ON, the most frequently searched job titles are:
What cities near Whitby, ON are hiring for Client Associate jobs? Cities near Whitby, ON with the most Client Associate job openings:
Infographic showing various Client Associate job openings in Whitby, ON as of June 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Hybrid job distribution.

Senior Associate. Client Solutions

Hamiltonlane

Toronto, ON

Full-time

Medical, PTO

Posted 10 days ago


Job description

Join Hamilton Lane, a global leader in private markets, as we scale to meet the demands of our growing client base. Here, you'll work with ambitious, highperforming teams built on integrity, candor and collaboration, backed by our market-leading data and technology. We invest heavily in our people and our partners, giving you the platform to enrich lives, safeguard futures and grow your career.

What We Do

As one of the largest private markets investment firms globally, we provide innovative solutions to institutional and private wealth investors around the world, specializing in flexibility and full-spectrum access. We currently employ approximately 800 professionals operating in offices throughout North America, Europe, Asia Pacific and the Middle East, and have $1.0 trillion in assets under management and supervision, composed of $146.1 billion in discretionary assets and $871.5 billion in non-discretionary assets, as of December 31, 2025.

The Opportunity

The Senior Associate. Client Solutions is a key member of Hamilton Lane's Canada Client Solutions team, supporting the firm's fundraising, business development, and ongoing client service activities. In this role, you will work closely with the Canadian Solutions team members to help manage relationships with institutional and private wealth investors, contribute to new product and solution development, and ensure a consistently high standard of client servicing.

You will thrive in a fast-paced, deadline-driven environment, balancing multiple projects and stakeholders while maintaining strong attention to detail. This role is well-suited to a highly motivated, analytically minded team player who is eager to deepen their knowledge of private markets and play a visible role in growing the firm's business.

Responsibilities

  • Support fundraising and business development
    • Assist in the execution of fundraising campaigns and new product or solution development.
    • Help maintain market maps, prospect lists, and sales pipelines, ensuring information is current and accurate in firm systems (e.g., CRM).
    • Act as a point of contact for prospects and clients, including coordinating and supporting follow-up actions.
  • Client servicing and relationship management
    • Respond to investor and client inquiries, data requests, and ad-hoc due diligence questions in a timely, professional manner.
    • Support the delivery of client reporting and servicing to meet agreed requirements and service standards.
    • Work collaboratively with internal partners across the firm to ensure a consistent, high-quality client experience.
  • Materials, presentations, and analysis
    • Prepare and refine client-facing materials, including presentations, portfolio reviews, and other deliverables.
    • Perform quantitative and qualitative portfolio and product analysis to support client conversations and fundraising efforts.
    • Coordinate the completion of RFIs, RFPs, and due diligence questionnaires in partnership with relevant internal teams.
  • Meeting and event preparation
    • Organize and coordinate meetings with existing and prospective investors, including logistics, briefing materials, and background research.
    • Attend internal and external meetings as needed, capturing action items and supporting timely execution.
    • Assist with investor-focused marketing efforts such as conferences, seminars, and other sales initiatives.
  • Research and knowledge development
    • Conduct research on markets, client segments, and business development themes to inform strategy and outreach.
    • Build and maintain a strong working knowledge of Hamilton Lane's private markets solutions, structures, and strategies.
    • Learn and effectively use firm technology and tools to aggregate, analyze, and present information for client deliverables.

Required qualifications

  • Experience & education
    • Approximately 4+ years of experience in financial services or a related finance role, with exposure to clients or external stakeholders.
    • Bachelor's degree in finance, business, economics, or a related field, or equivalent practical experience.
  • Technical & analytical skills
    • Solid understanding of investments and capital markets concepts.
    • Strong quantitative and analytical skills, including comfort with data analysis, numerical work, and problem solving.
    • Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint) and comfort learning new technology tools.
  • Communication & relationship skills
    • Excellent written and verbal communication skills, with the ability to create clear, compelling client materials.
    • Confident presentation and interpersonal skills; able to interact professionally with clients, prospects, and colleagues at all levels.
    • Demonstrated ability to build strong working relationships and work effectively as part of a team.
  • Work approach & personal attributes
    • Strong work ethic, high integrity, and a client-focused mindset.
    • Highly organized, with the ability to manage multiple projects and deadlines, often across time zones.
    • Self-motivated, resourceful, and comfortable operating in a fast-paced, agile, and sometimes ambiguous environment.
    • Willingness to learn, take feedback, and continuously develop professional knowledge and skills.
    • Ability to exercise discretion and maintain confidentiality.

Nice-to-have qualifications

  • Prior experience in investment management, private markets, or capital markets roles.
  • Experience supporting fundraising, investor relations, or institutional client coverage.
  • Familiarity with CRM systems and/or other sales and marketing tools.
  • Advanced Excel skills (e.g., financial modeling, portfolio analytics) or experience with other analytical tools.
  • Additional language skills relevant to key client markets.

Benefits

At Hamilton Lane, our benefits philosophy is simple: to provide our employees with a competitive suite of benefits and services to help navigate through the complexities and challenges of working, living, raising a family, and eventually retiring.

To do this, Hamilton Lane offers the following benefits:

Enhancing Your Physical and Emotional Health

Employees have access to healthcare coverage, mental health resources, health & fitness reimbursement program, and Wellness Rewards Program.

Developing Your Career

Tuition and certification reimbursement programs are available, along with continual education and development trainings for you to grow with Hamilton Lane.

Supporting Your Family & Community

For our communities, Hamilton Lane provides paid time off to volunteer and compensates for referring qualified candidates that join our team.

For growing family, we offer an adoption reimbursement program, paid time off for new parents and newlyweds, and provide travel support for nursing parents.

Safeguarding Your Financial Wellbeing

Hamilton Lane contributes to retirement programs and offers an employee stock purchasing plan.

Hamilton Lane is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition. As a registered investment adviser, employees of Hamilton Lane may be subject to certain limitations on political contribution and personal investment activities.

Hamilton Lane is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Hamilton Lane via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Hamilton Lane. No fee shall be paid in the event the candidate is hired by Hamilton Lane as a result of the referral or through other means.