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Client Associate Jobs in Pasadena, MD (NOW HIRING)

Gallagher

Client Service Associate - Surety

Hanover, MD · Hybrid

$14.25 - $19.75/hr

Overview At Gallagher, we're looking for a Client Service Associate to join our Commercial team. In this role, you'll help clients solve challenges and deliver tailored insurance solutions. You'll ...

WESBANCO

Client Relationship Officer

Bowie, MD · On-site

Acting as a liaison between clients, associates, and internal partners, the Client Relationship Officer delivers a seamless client experience and supports growth initiatives. Emphasis is placed on ...

T Rowe Price

Client Experience Manager

Baltimore, MD · Hybrid

A We believe doing the right thing for our clients and our associates is good business. With a ... A Role Summary We are seeking a highly collaborative and client-focused professional to help shape ...

Banfield

Client Service Coordinator

Greenbelt, MD · On-site

$18 - $23.50/hr

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. CLIENT SERVICE COORDINATOR ...

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All JobsClient Associate JobsClient Associate Jobs in Pasadena, MD

Client Associate information

See Pasadena, MD salary details

$18.8K

$51.7K

$76.6K

How much do client associate jobs pay per year?

As of Aug 6, 2026, the average yearly pay for client associate in Pasadena, MD is $51,736.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $62,900.00 per year, depending on experience, location, and employer.

How does a client associate typically collaborate with other teams within a financial services firm?

Client Associates frequently work alongside financial advisors, operations staff, and compliance departments to ensure seamless client service. They may coordinate account openings, process transactions, and assist with client inquiries, requiring strong communication and organizational skills. Collaboration is often facilitated through regular meetings, shared software platforms, and cross-departmental projects, making teamwork an essential aspect of the role. Adapting to different working styles and managing multiple priorities are common challenges that Client Associates navigate in this collaborative environment.

What is a client associate?

Client Associates are professionals who support financial advisors or client relationship managers in delivering high-quality service to clients. They handle administrative tasks, prepare account paperwork, respond to client inquiries, and help manage client accounts. Their role ensures smooth communication between clients and the firm while allowing advisors to focus on providing financial guidance. Client Associates often work in banking, wealth management, or investment firms. The position requires strong organizational, communication, and customer service skills.

What are the key skills and qualifications needed to thrive as a client associate?

To thrive as a Client Associate, you need strong organizational abilities, attention to detail, and foundational knowledge of financial products or client services, often supported by a relevant degree. Familiarity with CRM systems, financial software, and proficiency in Microsoft Office are typically required, and some firms may seek Series 7 or 63 licenses. Excellent communication, problem-solving skills, and a client-focused attitude help build trust and foster lasting client relationships. These capabilities ensure efficient client support, accurate processing of transactions, and contribute to overall client satisfaction and business success.

What is the difference between Client Associate vs Customer Service Representative?

AspectClient AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer finance or sales certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentFinancial institutions, investment firms, banksRetail, call centers, service centers
Employer & Industry UsageFinancial services, banking, wealth managementRetail, telecommunications, hospitality
Common Search & Comparison IntentUnderstanding roles in finance and client managementCustomer support and service roles

The main difference between a Client Associate and a Customer Service Representative lies in their industry focus and responsibilities. Client Associates typically work in financial institutions, handling client portfolios and providing investment or banking services. Customer Service Representatives work across various industries, focusing on resolving customer inquiries and support. While both roles require strong communication skills, Client Associates often need financial knowledge and certifications, whereas Customer Service Representatives focus on customer satisfaction and problem-solving.

What cities near Pasadena, MD are hiring for Client Associate jobs? Cities near Pasadena, MD with the most Client Associate job openings:
Client Associate jobs near you
Infographic showing various Client Associate job openings in Pasadena, MD as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $51,736 per year, or $24.9 per hour.

Client Service Associate - Surety

Gallagher

Hanover, MD • Hybrid

$14.25 - $19.75/hr

Full-time

Posted 7 days ago

Arthur J. Gallagher & Co. rating

7.7

Company rating: 7.7 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

200th of 301 rated insurance

Job description

Introduction
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
 

Overview

At Gallagher, we’re looking for a Client Service Associate to join our Commercial team. In this role, you’ll help clients solve challenges and deliver tailored insurance solutions. You’ll work closely with colleagues to ensure every client interaction is meaningful and impactful. This is your chance to be part of a team that values collaboration, growth, and service excellence. 

You’ll play a key role in supporting our clients and ensuring their needs are met. From helping with renewals to processing certificates of insurance, you’ll handle important tasks that keep our operations running smoothly. You’ll also collaborate with team members to improve workflows, nurture client relationships, and maintain accurate data. Your work will directly contribute to delivering high-quality results and meeting compliance standards. 


How you'll make an impact

Here’s what you’ll do: 

  • Contribute to the renewal process by delivering timely and high-quality solutions to clients.
  • Support New Business activity via handling of new business applications, compiling client information, and preparing high quality and accurate proposals for potential clients.
  • Process certificates of insurance and ensure all client and policy data is up-to-date in Gallagher’s systems.
  • Work with your team to improve processes, meet goals, and maintain high productivity standards.
  • Conduct regular audits to ensure compliance with regulations and service standards.
  • Use Gallagher’s technology to enhance productivity and deliver quality results.
  • Manage multiple priorities effectively, ensuring all tasks are completed on time.
  • Build strong relationships with clients and their representatives, ensuring they feel supported and valued.

About You

Here’s what you’ll bring to the role: 

A high school diploma or GED.

  • Minimum of 1+ years relevant work experience.
  • Proficiency in Microsoft Office 
  • A desire to build relationships and deliver results.
  • Adaptability and resilience in managing shifting priorities.
  • A collaborative mindset to work with teams across Gallagher.

Preferred qualifications:

  • An associate's degree, professional certification, or equivalent training.

#LI-ES3

#LI-Hybrid

ID2026-57086


Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:

Here’s what you’ll bring to the role: 

A high school diploma or GED.

  • Minimum of 1+ years relevant work experience.
  • Proficiency in Microsoft Office 
  • A desire to build relationships and deliver results.
  • Adaptability and resilience in managing shifting priorities.
  • A collaborative mindset to work with teams across Gallagher.

Preferred qualifications:

  • An associate's degree, professional certification, or equivalent training.

#LI-ES3

#LI-Hybrid

ID2026-57086

Education:UNAVAILABLEEmployment Type: FULL_TIME

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