Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We ...
Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We ...
Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership. Don't miss out on ...
Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership. Don't miss out on ...
Associate Client Manager - Crop Insurance
$41K - $76K/yr
As a Crop Insurance Associate Client Manager, you are in charge of ensuring a smooth client experience by managing day-to-day customer service interactions and maintaining strong and long-lasting ...
Associate Client Manager - Crop Insurance
$41K - $76K/yr
As a Crop Insurance Associate Client Manager, you are in charge of ensuring a smooth client experience by managing day-to-day customer service interactions and maintaining strong and long-lasting ...
Adhere to the highest level of confidentiality, keeping private all client, associate, contract, human resource, and payroll information with acute attention to information that would diminish ...
Adhere to the highest level of confidentiality, keeping private all client, associate, contract, human resource, and payroll information with acute attention to information that would diminish ...
Adhere to the highest level of confidentiality, keeping private all client, associate, contract, human resource, and payroll information with acute attention to information that would diminish ...
Adhere to the highest level of confidentiality, keeping private all client, associate, contract, human resource, and payroll information with acute attention to information that would diminish ...
Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership. Don't miss out on ...
Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership. Don't miss out on ...
Operations Associate - Full Time
Kennewick, WA · On-site
$19.80 - $22.90/hr
As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...
New
Operations Associate - Full Time
Kennewick, WA · On-site
$19.80 - $22.90/hr
As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...
New
Behavioral Health Associate
Kennewick, WA · On-site
$20.24 - $30.36/hr
The Behavioral Health Associate provides direct client care and participates in the operation of a therapeutic program. Behavioral Health Associate duties may include: BEHAVIORAL HEALTH GROUPS: • ...
Behavioral Health Associate
Kennewick, WA · On-site
$20.24 - $30.36/hr
The Behavioral Health Associate provides direct client care and participates in the operation of a therapeutic program. Behavioral Health Associate duties may include: BEHAVIORAL HEALTH GROUPS: • ...
Warehouse Associate - PSC
Kennewick, WA · On-site
$16.25 - $19.25/hr
WSL Services, Inc. of Kennewick, WA is looking to hire a full-time Warehouse Associate . This ... for client orders, shipping and receiving freight, and using the computer ordering system. You ...
Warehouse Associate - PSC
Kennewick, WA · On-site
$16.25 - $19.25/hr
WSL Services, Inc. of Kennewick, WA is looking to hire a full-time Warehouse Associate . This ... for client orders, shipping and receiving freight, and using the computer ordering system. You ...
Warehouse Associate - PSC
Kennewick, WA · On-site
$18 - $20/hr
WSL Services, Inc. of Kennewick, WA is looking to hire a full-time Warehouse Associate . This ... for client orders, shipping and receiving freight, and using the computer ordering system. You ...
Warehouse Associate - PSC
Kennewick, WA · On-site
$18 - $20/hr
WSL Services, Inc. of Kennewick, WA is looking to hire a full-time Warehouse Associate . This ... for client orders, shipping and receiving freight, and using the computer ordering system. You ...
Warehouse Associate
Kennewick, WA · On-site
$16.25 - $19.25/hr
WSL Services, Inc. of Kent, WA is looking to hire a full-time Warehouse Associate . This position ... for client orders, shipping and receiving freight, and using the computer ordering system. You ...
Warehouse Associate
Kennewick, WA · On-site
$16.25 - $19.25/hr
WSL Services, Inc. of Kent, WA is looking to hire a full-time Warehouse Associate . This position ... for client orders, shipping and receiving freight, and using the computer ordering system. You ...
Behavioral Health Associate - Per Diem
Kennewick, WA · On-site
$20.24 - $30.36/hr
The Behavioral Health Associate provides direct client care and participates in the operation of a therapeutic program. Behavioral Health Associate duties may include: BEHAVIORAL HEALTH GROUPS: • ...
Behavioral Health Associate - Per Diem
Kennewick, WA · On-site
$20.24 - $30.36/hr
The Behavioral Health Associate provides direct client care and participates in the operation of a therapeutic program. Behavioral Health Associate duties may include: BEHAVIORAL HEALTH GROUPS: • ...
Behavioral Health Associate - Per Diem
$20.24 - $30.36/hr
The Behavioral Health Associate provides direct client care and participates in the operation of a therapeutic program. Behavioral Health Associate duties may include: BEHAVIORAL HEALTH GROUPS: • ...
Behavioral Health Associate - Per Diem
$20.24 - $30.36/hr
The Behavioral Health Associate provides direct client care and participates in the operation of a therapeutic program. Behavioral Health Associate duties may include: BEHAVIORAL HEALTH GROUPS: • ...
Warehouse Associate - PSC
Kennewick, WA · On-site
$17.50 - $20.75/hr
WSL Services, Inc. of Kennewick, WA is looking to hire a full-time Warehouse Associate . This ... for client orders, shipping and receiving freight, and using the computer ordering system. You ...
Warehouse Associate - PSC
Kennewick, WA · On-site
$17.50 - $20.75/hr
WSL Services, Inc. of Kennewick, WA is looking to hire a full-time Warehouse Associate . This ... for client orders, shipping and receiving freight, and using the computer ordering system. You ...
Warehouse Associate - PSC
Kennewick, WA · On-site
$18 - $20/hr
WSL Services, Inc. of Kennewick, WA is looking to hire a full-time Warehouse Associate . This ... for client orders, shipping and receiving freight, and using the computer ordering system. You ...
Quick apply
Warehouse Associate - PSC
Kennewick, WA · On-site
$18 - $20/hr
WSL Services, Inc. of Kennewick, WA is looking to hire a full-time Warehouse Associate . This ... for client orders, shipping and receiving freight, and using the computer ordering system. You ...
On Call Residential Associate - REACH
$19.42 - $27.74/hr
Maintain confidentiality of information and protect client confidentiality while in the community. * Demonstrate alignment with the philosophy of collaborative problem solving and ability/discipline ...
On Call Residential Associate - REACH
$19.42 - $27.74/hr
Maintain confidentiality of information and protect client confidentiality while in the community. * Demonstrate alignment with the philosophy of collaborative problem solving and ability/discipline ...
On Call Residential Associate - REACH
Hermiston, OR · On-site
$19.23 - $26.54/hr
Maintain confidentiality of information and protect client confidentiality while in the community. * Demonstrate alignment with the philosophy of collaborative problem solving and ability/discipline ...
Quick apply
On Call Residential Associate - REACH
Hermiston, OR · On-site
$19.23 - $26.54/hr
Maintain confidentiality of information and protect client confidentiality while in the community. * Demonstrate alignment with the philosophy of collaborative problem solving and ability/discipline ...
As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...
As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...
As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...
As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...
Associate Wealth Advisor
Kennewick, WA · On-site
Overview The Associate Advisor is responsible for assisting the Advisor Team in managing existing ... May attend client meetings in a technical, supporting and learning role. * Support advisors in ...
Quick apply
Associate Wealth Advisor
Kennewick, WA · On-site
Overview The Associate Advisor is responsible for assisting the Advisor Team in managing existing ... May attend client meetings in a technical, supporting and learning role. * Support advisors in ...
Client Associate information
See Kennewick, WA salary details
$18.7K - $24K
3% of jobs
$24K - $29.3K
1% of jobs
$29.3K - $34.5K
9% of jobs
$34.5K - $39.8K
6% of jobs
$41.6K is the 25th percentile. Wages below this are outliers.
$39.8K - $45K
16% of jobs
$45K - $50.3K
11% of jobs
The median wage is $52.1K / yr.
$50.3K - $55.5K
11% of jobs
$55.5K - $60.8K
14% of jobs
$62.2K is the 75th percentile. Wages above this are outliers.
$60.8K - $66K
15% of jobs
$66K - $71.3K
11% of jobs
$71.3K - $76.5K
3% of jobs
$18.7K
$51.7K
$76.5K
How much do client associate jobs pay per year?
What jobs pay 4000 a week without a degree?
Is a client service associate a good job?
What does a client associate do?
How does a Client Associate typically collaborate with other teams within a financial services firm?
What are Client Associates?
Is Associate the lowest position?
What are the key skills and qualifications needed to thrive as a Client Associate, and why are they important?
What is the difference between Client Associate vs Customer Service Representative?
| Aspect | Client Associate | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles prefer finance or sales certifications | High school diploma or equivalent; customer service training often preferred |
| Work Environment | Financial institutions, investment firms, banks | Retail, call centers, service centers |
| Employer & Industry Usage | Financial services, banking, wealth management | Retail, telecommunications, hospitality |
| Common Search & Comparison Intent | Understanding roles in finance and client management | Customer support and service roles |
The main difference between a Client Associate and a Customer Service Representative lies in their industry focus and responsibilities. Client Associates typically work in financial institutions, handling client portfolios and providing investment or banking services. Customer Service Representatives work across various industries, focusing on resolving customer inquiries and support. While both roles require strong communication skills, Client Associates often need financial knowledge and certifications, whereas Customer Service Representatives focus on customer satisfaction and problem-solving.
Full-time
Retirement, PTO
Posted 6 days ago
Job description
Job Description:
Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance.
Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America.
Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective.
Job Description:
This job is responsible for leading the overall service delivery model to include the bank's digital offerings and wealth management banking strategy in the market while working with the Home Office to ensure superior client service. Key responsibilities include partnering with the market leadership team, Market Executives, Resident Directors, Financial Advisors, Wealth Management Client Associates, and Wealth Management Associates to facilitate daily business needs. Job expectations include driving responsible growth while minimizing regulatory, financial, operational, and reputational risks.
TheMarket Client Relationship Manager (MCRM)is a direct report to the Division Client Relationship Executive (DCRE) with dual reporting to the Merrill Wealth Management Market Executive (ME).The MCRM functions as a member of the market leadership team and manages the Wealth Management Client Associates, Operations support staff, and the branch's Operations Department. The MCRM is responsible for delivering firm strategy through the execution of the Market Strategy Plans. MCRMs partner closely with advisor teams to deliver a branded client service model focusing on digital solutions and enterprise capabilities. Additionally, the MCRM serves as the Lead and Referral Coordinator for the market and manages the market expenses. The MCRM partners closely with the Senior Client Relationship Manager (SCRM) to support the ongoing development of the Elite Growth Practice roles, Wealth Management Client Associates, and the Operations staff.
Responsibilities:
- Leads the service delivery model and wealth management banking strategy of respective markets to drive business growth
- Hires, develops, and leads a team of cross-functional professionals to support Financial Advisor teams and deliver outstanding client service
- Supervises financial transactions and operations to drive risk management best practices and ensure compliance with policies and procedures, while preparing to effectively manage any type of branch audit
- Oversees the client service experience and reviews the approval of new client accounts
- Leads Wealth Management Client Associates and the branch Operations Department to meet and exceed the bank's client service expectations and operational excellence goals
Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
- Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
- Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
- Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
- People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
- Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
- Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
- Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.
Specific responsibilities include, but are not limited to:
- Ensuring client service expectations are met and exceeded while balancing the risk and exposure for Merrill
- Managing the branch's Wealth Management Client Associates and Service Support Staff
- Representing the office and Merrill with clients, prospects, Financial Advisor recruits, vendors, regulators, and outside legal counsel
- Requires diversification and experience with Bank of America and Merrill Products & Services, Trend Analysis, Risk Assessment, Human Resources, and broad industry knowledge
- Coaching teams to deliver a modern, digital first service model focusing on client satisfaction
- Proactively identifying opportunities to connect Financial Advisors and clients to the broader enterprise
- Managing the daily operations ensuring compliance to industry regulations, and policies and procedures
Required Qualifications:
- Currently hold SIE, Series 7 AND Series 66 (or Series 63 AND Series 65), Series 9 AND Series 10 (or Series 8) or equivalent licenses and Series 3, 31 licenses, if warranted
- Minimum of 5+ years professional experience
Key Qualifications for the role:
- Current or previous Merrill Wealth Management experience strongly preferred
- Self-motivated and client centric
- Expert knowledge of regulatory and supervisory requirements and corporate policies and procedures
- Investment product knowledge (i.e., 401K, Options, Annuities, Tax, Retirement Plans, Money Funds, Mutual Funds, Liabilities, Margin, Trust Operations, etc.)
- Prior trend analysis experience
- Strong customer service and communication skills
- Strong management skills, including the ability to effectively plan, monitor, influence, negotiate, supervise and delegate
Desired Qualifications:
- Bachelor's degree or equivalent work experience
Skills:
- Compensation Analysis
- Performance Management
- Process Performance Management
- Referral Management
- Workforce Planning
- Due Diligence
- Internal Audit Review
- Leadership Development
- Recruiting
- Risk Management
- Client Management
- Customer Service Management
- Employee Counseling
- Succession Planning
- Trade Operations Management
Minimum Education Requirement:High School Diploma / GED / Secondary School or equivalent
Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy
Shift:
1st shift (United States of America)Hours Per Week:
40Pay Transparency details
US - WA - Kennewick - 8121 W QUINAULT AVE (WA9121), US - WA - Spokane - 601 W Riverside Ave - Spokane Financial Center (WA2141)Pay and benefits informationPay range$115,000.00 - $160,000.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.