Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We ...
Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We ...
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Tax Associate
Bellingham, WA ยท On-site
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Bellingham, WA ยท Remote
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Associate Veterinarian Location: Multiple Opportunities Available Nationwide Aeries Recruiting ... Client communication and education โข Collaboration with technicians and support staff ...
Associate Customer Onboarding Manager
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Associate Customer Onboarding Manager
Bellingham, WA ยท On-site
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Burlington, WA ยท On-site
$21 - $23/hr
... Associate role in Burlington, WA ... Our client is a well-established industry leader known for innovation and a commitment to ...
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Warehouse Associate
Burlington, WA ยท On-site
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Retail Part Time Sr. Store Associate
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Retail Part Time Sr. Store Associate
Mount Vernon, WA ยท On-site
$15.75 - $19/hr
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Retail Part Time Sr. Store Associate
Mount Vernon, WA ยท On-site
$15.75 - $19/hr
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Mount Vernon, WA ยท On-site
Description Associate Veterinarian Full Time College Way Animal Hospital About You We are looking ... With an emphasis on client education, we are looking for a seasoned veterinarian who is passionate ...
Description Associate Veterinarian Full Time College Way Animal Hospital About You We are looking ... With an emphasis on client education, we are looking for a seasoned veterinarian who is passionate ...
Description Associate Veterinarian Full Time College Way Animal Hospital About You We are looking ... With an emphasis on client education, we are looking for a seasoned veterinarian who is passionate ...
Description Associate Veterinarian Full Time College Way Animal Hospital About You We are looking ... With an emphasis on client education, we are looking for a seasoned veterinarian who is passionate ...
Quick apply
Description Associate Veterinarian Full Time College Way Animal Hospital About You We are looking ... With an emphasis on client education, we are looking for a seasoned veterinarian who is passionate ...
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Bellingham, WA ยท On-site
$3K - $4K/mo
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Bellingham, WA ยท On-site
$3K - $4K/mo
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$17.70 - $22.62/hr
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. JOB TITLE Client Service ...
CSC
$17.70 - $22.62/hr
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. JOB TITLE Client Service ...
CSC
Bellingham, WA ยท On-site
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. JOB TITLE Client Service ...
CSC
Bellingham, WA ยท On-site
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. JOB TITLE Client Service ...
CSC
Burlington, WA ยท On-site
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. JOB TITLE Client Service ...
CSC
Burlington, WA ยท On-site
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. JOB TITLE Client Service ...
Client Associate information
See Bellingham, WA salary details
$19.2K - $24.6K
3% of jobs
$24.6K - $30K
1% of jobs
$30K - $35.4K
9% of jobs
$35.4K - $40.8K
6% of jobs
$42.7K is the 25th percentile. Wages below this are outliers.
$40.8K - $46.2K
16% of jobs
$46.2K - $51.5K
11% of jobs
The median wage is $53.4K / yr.
$51.5K - $56.9K
11% of jobs
$56.9K - $62.3K
14% of jobs
$63.8K is the 75th percentile. Wages above this are outliers.
$62.3K - $67.7K
15% of jobs
$67.7K - $73.1K
11% of jobs
$73.1K - $78.5K
3% of jobs
$19.2K
$53K
$78.5K
How much do client associate jobs pay per year?
How does a Client Associate typically collaborate with other teams within a financial services firm?
What are Client Associates?
What are the key skills and qualifications needed to thrive as a Client Associate, and why are they important?
What is the difference between Client Associate vs Customer Service Representative?
| Aspect | Client Associate | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles prefer finance or sales certifications | High school diploma or equivalent; customer service training often preferred |
| Work Environment | Financial institutions, investment firms, banks | Retail, call centers, service centers |
| Employer & Industry Usage | Financial services, banking, wealth management | Retail, telecommunications, hospitality |
| Common Search & Comparison Intent | Understanding roles in finance and client management | Customer support and service roles |
The main difference between a Client Associate and a Customer Service Representative lies in their industry focus and responsibilities. Client Associates typically work in financial institutions, handling client portfolios and providing investment or banking services. Customer Service Representatives work across various industries, focusing on resolving customer inquiries and support. While both roles require strong communication skills, Client Associates often need financial knowledge and certifications, whereas Customer Service Representatives focus on customer satisfaction and problem-solving.

Full-time
PTO
Posted 23 days ago
Job description
Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance.
Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America.
Merrill is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Merrill, we empower you to bring your whole self to work. We value the unique perspectives in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different skills and experiences that individuals bring from all backgrounds and careers; whether gained through military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Job Description:
This job is responsible for providing client service support to potentially multiple Financial Advisors (FAs). Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while customizing solutions based on their specific needs. Job expectations include serving as the most frequent point of contact within Merrill to address all service needs of their clients.
Responsibilities:
- Provides excellent Client Service to the bank's clients through educating them on all of the bank's service and banking offerings
- Ensures timeliness, accuracy, and completeness in client materials and follows up on all client and Financial Advisor (FA) requests
- Assists with ensuring practices are in alignment with the bank's policies and procedures to support operational excellence, protect the bank's clients, and manage risk
- Identifies, deepens, and maintains client relationships through emphasizing the bank's offerings and promoting incorporation of banking into day-to-day practices, while communicating outputs to the FA
- Supports day-to-day team activities and needs including covering roles in times of absence or seasonal need increases, while leading with a client first mindset
Required Qualifications:
- Currently holds FINRA Securities Industry Essentials (SIE), Series 7, and Series 66 (63 and 65 accepted in lieu of 66) **If these licenses are not currently held, they must be obtained within a specified timeframe if being hired into a registered job code**
- Possesses advanced industry knowledge and an understanding of investment products
- Is an enthusiastic, highly motivated self-starter with a strong work ethic and an intense focus on results
- Demonstrates a client-centric mindset, always acting in the best interest of the client
- Has the ability to learn and adapt to new information and technology platforms
Desired Qualifications:
- Has experience working with clients, quickly fulfilling their needs, delivering complex solutions, and providing an excellent client experience
- Is comfortable operating in a fast-paced environment with changing and evolving responsibilities
- Is detail oriented
- Demonstrates a commitment to continuous learning and professional growth
- Exhibits sound judgment and discretion when handling sensitive information
- Strong computer application skills, including proficiency with Microsoft Word, Excel, PowerPoint, and Salesforce
- Demonstrates professional verbal and written communication skills
Skills:
- Account Management
- Client Management
- Customer and Client Focus
- Issue Management
- Oral Communications
- Business Development
- Client Solutions Advisory
- Pipeline Management
- Prioritization
- Administrative Services
- Emotional Intelligence
- Referral Identification
- Written Communications
Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Shift:
1st shift (United States of America)
Hours Per Week:
37.5
Pay Transparency details
US - MA - Burlington - 25 BURLINGTON MALL RD (MA9025)
Pay and benefits information
Pay range
$25.00 - $44.00 hourly pay, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
About Bank of America Business
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
10,000+ Employees
Headquarters location
Charlotte, NC, US
Year founded
1998