ZipRecruiter

Log In

1

Client Advocate Jobs in Santa Rosa, CA (NOW HIRING)

HAN Staff

Physical Therapist

Santa Rosa, CA

$2.5K/wk

Our experience, combined with our client relationships, makes Health Advocates Network a great resource for your career. Health Advocates Network, Inc. is an equal-opportunity employer. All qualified ...

Independent Living Systems

Housing Navigator

Napa, CA · On-site

This position focuses on assessing client needs, identifying suitable housing options, and ... By providing personalized guidance and advocacy, the Housing Navigator helps reduce barriers to ...

2020 Companies

Territory Manager

Petaluma, CA · On-site

$27/hr

Partner with the client to train and advocate client products at the retailer * Drive merchant awareness within your assigned territory * Maintain professional interaction with both merchants and ...

2020 Companies, Inc.

Territory Manager

Petaluma, CA

$27/hr

Partner with the client to train and advocate client products at the retailer * Drive merchant awareness within your assigned territory * Maintain professional interaction with both merchants and ...

Banfield Pet Hospital

Veterinarian

Santa Rosa, CA · On-site

Compassionate commitment to Pet care - Ensures hospital teams confidently present Pet treatment recommendations and associated fees as an advocate for the Pet, gaining the client's agreement to ...

Banfield Pet Hospital

Veterinarian

Rohnert Park, CA · On-site

Compassionate commitment to Pet care - Ensures hospital teams confidently present Pet treatment recommendations and associated fees as an advocate for the Pet, gaining the client's agreement to ...

next page

Showing results 1-20

All JobsClient Advocate JobsClient Advocate Jobs in Santa Rosa, CA

Client Advocate information

See Santa Rosa, CA salary details

$15

$23

$51

How much do client advocate jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for client advocate in Santa Rosa, CA is $23.75, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $25.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Advocate, and why are they important?

To thrive as a Client Advocate, you need a solid understanding of client services, problem-solving abilities, and experience in customer-facing roles, often supported by a relevant degree or training in social work, communications, or a related field. Familiarity with CRM software, case management systems, and basic office tools is typically required. Excellent interpersonal skills, active listening, and empathy help build trust and effectively address client concerns. These skills are essential for ensuring client satisfaction, resolving issues efficiently, and building long-term relationships.

What do client advocates do?

A client advocate is responsible for representing and supporting clients by addressing their needs, resolving issues, and ensuring satisfaction. They communicate with clients, provide information about services or products, and collaborate with internal teams to resolve problems efficiently. Strong communication skills and knowledge of company policies are essential for success in this role.

What is the difference between Client Advocate vs Customer Service Representative?

AspectClient AdvocateCustomer Service Representative
Required CredentialsTypically requires a bachelor's degree in a related field; certifications in customer relations or advocacy are commonHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentOften in healthcare, legal, or nonprofit settings; involves direct client interaction and advocacyPrimarily in retail, call centers, or service industries; focuses on assisting customers with inquiries and issues
Employer & Industry UsageUsed by healthcare providers, legal firms, and advocacy organizationsCommon across retail, telecom, banking, and hospitality sectors

While both roles involve assisting clients or customers, a Client Advocate typically works in specialized settings advocating for clients' needs, often requiring specific credentials. In contrast, a Customer Service Representative handles general inquiries and support in various industries. The roles differ mainly in scope, environment, and expertise required.

How to get hired as a patient advocate?

To become a patient advocate, candidates typically need a background in healthcare, social work, or related fields, along with strong communication and advocacy skills. Relevant certifications, such as Certified Patient Advocate (CPA), can enhance job prospects. Experience working with patients or in healthcare settings is often preferred by employers.

How can I make 2000 a week working from home?

A Client Advocate working from home can potentially earn $2,000 weekly by handling a high volume of client interactions, providing excellent service, and working flexible hours. Increasing income may involve developing strong communication skills, using customer relationship management (CRM) tools, and gaining experience or certifications in client support. Earning this level of income typically requires full-time commitment and efficient time management.

What are some common challenges faced by Client Advocates and how can they be addressed?

Client Advocates often encounter challenges such as managing diverse client needs, balancing multiple cases, and navigating complex organizational processes. To address these, effective communication and strong organizational skills are essential, as is the ability to remain empathetic while maintaining professional boundaries. Regular collaboration with internal teams and ongoing professional development can help Client Advocates provide the best support and ensure positive client outcomes.

What is the main role of an advocate?

A client advocate's main role is to support and represent clients' interests by providing information, guidance, and assistance to ensure their needs are met. They often communicate with service providers, resolve issues, and help clients navigate complex systems or processes. Strong communication and problem-solving skills are essential in this role.

What are Client Advocates?

Client Advocates are professionals who act as liaisons between clients and organizations, ensuring that clients' needs and concerns are understood and addressed effectively. They provide support, answer questions, resolve issues, and help clients navigate processes or services. Client Advocates are commonly found in industries such as healthcare, legal services, finance, and customer service, where client satisfaction is crucial. Their primary goal is to ensure positive client experiences and foster long-term relationships between clients and the company.
More about Client Advocate jobs
What are popular job titles related to Client Advocate jobs in Santa Rosa, CA? For Client Advocate jobs in Santa Rosa, CA, the most frequently searched job titles are:
What cities near Santa Rosa, CA are hiring for Client Advocate jobs? Cities near Santa Rosa, CA with the most Client Advocate job openings:
Client Advocate jobs near you
Behavioral Health Specialist I- ECM

Behavioral Health Specialist I- ECM

Turning Point Centers

Rohnert Park, CA • On-site

$24 - $26/hr

Full-time

Posted 7 days ago

Job description

GENERAL PURPOSE
Under the administrative supervision of the Program Director or designee, this at-will direct service position is responsible for providing psychosocial, rehabilitation, and recovery-oriented services for Turning Point members. This position also involves advocating for members in all areas of treatment and assisting them in applying for and receiving services. Additional support in the areas of medication management, resource connection (e.g., housing resources, AOD, PCP, OP, etc.), counseling, and advocacy will be provided as needed. Involves providing after-hours, "on-call" coverage on a rotational basis based on program needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES - (ILLUSTRATIVE ONLY)
The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this class.
  • In the absence of the Program Director or designee, provides leadership and direction for clients as assigned.
  • Advocates for clients in all areas of treatment and helps them apply for and receive services; empowers clients in meeting their goals.
  • Advocates for and assists clients and their families in accessing and receiving mental health treatment, medical care, housing, food, and clothing as indicated.
  • Supports individual service plans for each client.
  • Maintains all client records and completes required documentation and data entry according to program standards, including progress notes, activity reports, and logs etc.
  • Meets regularly with clients at Turning Point sites or in the field, at job sites, homes, board and care facilities, skilled nursing facilities, and other appropriate sites.
  • Consults with or meets regularly with the client's family, care provider, or other significant persons with the client's consent.
  • Coaches clients in developing age-appropriate social skills, money management, personal hygiene, and job readiness.
  • Assists in establishing the client's eligibility for Medi-Cal or other benefits and advocates for continuation of benefits when appropriate.
  • Develops financial management plans for clients who receive Representative Payee Services and authorizes appropriate expenditures.
  • Interacts productively within the team to provide holistic case management services to an identified group of clients.
  • Provides "on-the-spot" counseling that is both helpful to the clients and consistent with the philosophy of the program.
  • Drives on program business using personal vehicle for medication outreach, home visits, transporting clients to appointments/activities, community/county meetings/trainings, and MH court.
  • Attends to the safety, health, and well-being of clients.
  • Completes paperwork as assigned promptly.

QUALIFICATIONS
MINIMUM:
A typical way of obtaining the knowledge, skills, and abilities outlined above is through graduation from high school or an accredited GED program and four (4) years of varied experience as a provider of direct mental health services. Relevant higher education may be substituted for up to two (2) years of experience.
OPTIMUM:
Graduation from a four (4) year university or college with a bachelor's degree in social work, psychology, or related field and four 4 years of varied experience as a provider of direct mental health services or meeting other Mental Health Rehabilitation Specialist qualifications.
LICENSES; CERTIFICATES; SPECIAL REQUIREMENTS:
  • California driver's license & current vehicle insurance/registration.
  • Reliable means of transportation capable of passing vehicle safety inspection if more than five years old, excluding all modes of two-wheeled transport, inclusive of bicycles, mopeds, and motorcycles.

Schedule: Monday - Friday, 8:00 AM - 4:30 PM.
Compensation: $24- $26
Interested? Join us at our open interviews on Wednesdays from 2:00 - 4:00 PM,
located at 10850 Gold Center Drive, Suite 325, Rancho Cordova, CA 95670
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply