ZipRecruiter

Log In

1

Client Account Support Analyst Jobs in Georgia (NOW HIRING)

Waystar

Technical Support Analyst

Duluth, GA · On-site

ABOUT THIS POSITION As part of our award-winning Client Success Department, the Technical Support ... Customizable benefits package (3 medical plans with Health Saving Account company match) * We offer ...

Patientco

Technical Support Analyst

Duluth, GA · On-site

ABOUT THIS POSITION As part of our award-winning Client Success Department, the Technical Support ... Customizable benefits package (3 medical plans with Health Saving Account company match) * We offer ...

Crew Career Center

Technical Support Analyst

Duluth, GA · On-site

ABOUT THIS POSITION As part of our award-winning Client Success Department, the Technical Support ... Customizable benefits package (3 medical plans with Health Saving Account company match) * We offer ...

Dlapiper

Litigation Support Analyst

Atlanta, GA · Hybrid

$46.15 - $73.38/hr

... accounts, granting access, creating review layouts and assisting with searches. * Provides daily ... support. Strong analytical and problem-solving skills are required to resolve complex issues using ...

previous pagenext page

Showing results 21-40

All JobsClient Account Support Analyst JobsClient Account Support Analyst Jobs in Georgia

Client Account Support Analyst information

How does a client account support analyst typically collaborate with other departments to resolve client issues?

Client Account Support Analysts frequently work cross-functionally with teams such as sales, technical support, and finance to resolve client inquiries effectively. They often act as the liaison between the client and internal departments, ensuring that client needs are communicated clearly and issues are addressed promptly. This collaboration might involve joining regular meetings, using ticketing systems to track progress, and following up with different teams to provide clients with timely updates. Strong communication and organizational skills are essential for success in this aspect of the role.

What are the key skills and qualifications needed to thrive as a client account support analyst, and why are they important?

To thrive as a Client Account Support Analyst, you need strong analytical abilities, attention to detail, and a background in business, finance, or a related field, often supported by a relevant degree or equivalent experience. Familiarity with CRM systems, data management tools like Excel, and ticketing platforms is typically required. Outstanding communication, problem-solving, and customer service skills help you build trust and efficiently address client concerns. These competencies are vital for ensuring client satisfaction, accurate account management, and maintaining strong business relationships.

What does a client account support analyst do?

A Client Account Support Analyst is responsible for assisting clients with account-related inquiries, troubleshooting issues, and ensuring a high level of customer satisfaction. They serve as a liaison between the client and various departments within the company to resolve problems efficiently. Their duties often include managing account data, processing requests, providing product or service information, and supporting clients through phone, email, or chat. Strong communication and problem-solving skills are essential for this role. Additionally, they may help identify opportunities to improve client experience and streamline account management processes.
What are popular job titles related to Client Account Support Analyst jobs in Georgia? For Client Account Support Analyst jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Client Account Support Analyst jobs in Georgia look for? The top searched job categories for Client Account Support Analyst jobs in Georgia are:
What cities in Georgia are hiring for Client Account Support Analyst jobs? Cities in Georgia with the most Client Account Support Analyst job openings:
Client Account Support Analyst jobs near you
Infographic showing various Client Account Support Analyst job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Client Account Coordinator

Fisher & Phillips LLP

Atlanta, GA • On-site, Remote

$28 - $39/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

(Remote, Full-Time)

Fisher Phillips, a premier international labor and employment law firm, is seeking a highly skilled and experienced Client Account Coordinator to join our team. In this essential role, you will contribute to the seamless operation of our services, providing crucial support to our department in delivering exceptional client service and maintaining our commitment to excellence.

Key Responsibilities

  • Review and process rate requests for firm offices, including approving, correcting, and updating client and matter billing rates.
  • Maintain billing rates, attorney assignments (billing, originating, and responsible), and related changes in Aderant.
  • Coordinate with attorneys, billing teams, and legal administrators to implement approved rate changes.
  • Review and correct attorney pre-bills, including disbursement accuracy.
  • Process clients and matter maintenance forms, ensuring quality control.
  • Track hours worked and provide monthly reports to upper management.
  • Collaborate with team members on best practices, process improvements, and departmental initiatives.
  • Provide comprehensive support for client intake processes and rate programming in collaboration with the firms pricing team.
  • Perform data entry and ad-hoc reporting as needed.

Requirements

  • 2+ years experience working in a law firm finance department.
  • Working knowledge of a fully integrated accounting system (Aderant experience preferred).
  • Law firm rates programming experience preferred.

The hourly rate range for this position is $28.00-$39.00. Actual base pay within this range will be determined by several components, including but not limited to, location, relevant experience, internal equity, skills, qualifications, and other job-related factors permitted by law.

Why Join Us

At Fisher Phillips, we recognize that exceptional talent is the foundation of our success, enabling us to deliver outstanding service to both our internal and external clients. Joining our team means collaborating in a professional yet dynamic environment that leverages cutting-edge technology. Our leadership is committed to fostering your professional growth and providing opportunities to challenge yourself in meaningful ways.

We believe in rewarding talent with more than just a competitive salary. Our comprehensive benefits package includes health, dental, and vision insurance, a 401(k) with profit sharing, generous paid time off, and holidays.

Your well-being is our priority. We offer 24/7 telehealth services, a variety of wellness programs, and additional optional benefits designed to support your unique lifestyle. At Fisher Phillips, you’ll find a workplace that values your health, happiness, and continued professional development. To learn more about our firm, visit us at www.fisherphillips.com.

Equal Opportunity Employer

Fisher Phillips is committed to providing equal employment opportunities to all employees and applicants, regardless of race, ethnicity, religion, sex (including related medical conditions), gender, sexual orientation, national origin, citizenship status, veteran status, marital status, pregnancy, age, disability, or any other protected status, in compliance with all applicable laws.

The statements in this position description are not necessarily all-inclusive. Additional duties and responsibilities may be assigned, and requirements may vary from time to time.

Relocation costs are not covered. We are only accepting direct applicants; third-party recruiters or agencies will not be considered. No phone inquiries, please.

Apply