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Client Account Support Analyst Jobs in Georgia (NOW HIRING)

AECOM

Army Client Account Director

Atlanta, GA

Competitor and SB analyses. * Coordination and collaboration with the Regional Business Line and ... Monitor and support Program/Project opportunities. * Continually seek to improve overall Portfolio ...

AECOM

Army Client Account Director

Atlanta, GA · On-site +1

Competitor and SB analyses. * Coordination and collaboration with the Regional Business Line and ... Monitor and support Program/Project opportunities. * Continually seek to improve overall Portfolio ...

USA Alston & Bird

Client Accounts Specialist

Atlanta, GA · On-site

$65 - $90/hr

The Client Accounts Specialist plays a key role in supporting Alston & Bird's financial success by ... Excellent problem-solving and analytical skills, including the ability to research account history ...

Alston

Client Accounts Specialist

Atlanta, GA · On-site

$85K - $95K/yr

The Client Accounts Specialist plays a key role in supporting Alston & Bird's financial success by ... Excellent problem-solving and analytical skills, including the ability to research account history ...

Alston & Bird's

Client Accounts Specialist

Atlanta, GA · On-site

$85K - $95K/yr

The Client Accounts Specialist plays a key role in supporting Alston & Bird's financial success by ... Excellent problem-solving and analytical skills, including the ability to research account history ...

4P Consulting Inc

Field Support Analyst

Forest Park, GA · On-site

Field Support Analyst (Billing Analyst)Duration: 3 yearsLocation: 260 Southfield Parkway, Forest ... Establish new LSSBU accounts and appropriately apply rate/rider combinations that adhere to Georgia ...

4P Consulting Inc

Field Support Analyst

Forest Park, GA · On-site

Field Support Analyst (Billing Analyst)Duration: 3 yearsLocation: 260 Southfield Parkway, Forest ... Establish new LSSBU accounts and appropriately apply rate/rider combinations that adhere to Georgia ...

Waystar

Customer Support Analyst

Atlanta, GA · On-site

Identifies and communicates areas of improvements in client experience to enhance products and ... Customizable benefits package (3 medical plans with Health Saving Account company match) * We offer ...

Elevate Global

Junior Account Manager

Atlanta, GA · On-site +1

$60K - $62K/yr

The Junior Account Manager supports the successful day-to-day management and delivery of assigned client accounts and programs. Working closely with Account Managers, Client Services leadership ...

Elevate Global

Junior Account Manager

Atlanta, GA · On-site +1

$60K - $62K/yr

The Junior Account Manager supports the successful day-to-day management and delivery of assigned client accounts and programs. Working closely with Account Managers, Client Services leadership ...

Robert Half

IT Support Analyst

Norcross, GA · On-site

$28.50 - $33/hr

We are looking for an IT Support Analyst to provide dependable technical support for site personnel ... The role will focus on hands-on assistance across hardware, software, user accounts, and workplace ...

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All JobsClient Account Support Analyst JobsClient Account Support Analyst Jobs in Georgia

Client Account Support Analyst information

What does a client account support analyst do?

A Client Account Support Analyst is responsible for assisting clients with account-related inquiries, troubleshooting issues, and ensuring a high level of customer satisfaction. They serve as a liaison between the client and various departments within the company to resolve problems efficiently. Their duties often include managing account data, processing requests, providing product or service information, and supporting clients through phone, email, or chat. Strong communication and problem-solving skills are essential for this role. Additionally, they may help identify opportunities to improve client experience and streamline account management processes.

What are the key skills and qualifications needed to thrive as a client account support analyst, and why are they important?

To thrive as a Client Account Support Analyst, you need strong analytical abilities, attention to detail, and a background in business, finance, or a related field, often supported by a relevant degree or equivalent experience. Familiarity with CRM systems, data management tools like Excel, and ticketing platforms is typically required. Outstanding communication, problem-solving, and customer service skills help you build trust and efficiently address client concerns. These competencies are vital for ensuring client satisfaction, accurate account management, and maintaining strong business relationships.

How does a client account support analyst typically collaborate with other departments to resolve client issues?

Client Account Support Analysts frequently work cross-functionally with teams such as sales, technical support, and finance to resolve client inquiries effectively. They often act as the liaison between the client and internal departments, ensuring that client needs are communicated clearly and issues are addressed promptly. This collaboration might involve joining regular meetings, using ticketing systems to track progress, and following up with different teams to provide clients with timely updates. Strong communication and organizational skills are essential for success in this aspect of the role.

What are popular job titles related to Client Account Support Analyst jobs in Georgia?

For Client Account Support Analyst jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Client Account Support Analyst jobs in Georgia look for?

The top searched job categories for Client Account Support Analyst jobs in Georgia are:

What cities in Georgia are hiring for Client Account Support Analyst jobs?

Cities in Georgia with the most Client Account Support Analyst job openings:

Client Account Support Analyst jobs near you
Infographic showing various Client Account Support Analyst job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Client Account Manager

Palmetto Technology Group

Savannah, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Key responsibilities

  • Serve as the client's point of contact for assigned accounts, managing service requests and coordinating with the Outside Sales team.

  • Develop and maintain strong relationships with key client decision-makers and identify opportunities for account expansion.

  • Prepare for client discussions, conduct business reviews, and provide solutions that support clients' business goals.

Job description

Who we are
COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future.
Client Account Manager
We are looking for a knowledgeable and customer-focused Client Account Manager to join our team. The Client Account Manager will serve as the primary point of contact for key clients, helping them optimize product use, and achieve their goals. This role combines technical expertise, customer support, and account management to build strong relationships and drive customer satisfaction and retention and grow wallet share.
Key Responsibilities:
  • Serve as the client's point person for assigned accounts by working jointly with the Outside Sales rep on new client hand-offs and managing service project requests.
  • Proactively work to develop strong relationships with the key client decision-makers.
  • Identify client white space and opportunities to support our clients through expansion of products and services to achieve their business goals and achieve sales targets.
  • Gather client feedback and provide it to internal departments to enhance the quality of service as well as recommendations to add products or services.
  • Ensure clients' needs and requests are satisfied on a timely basis.
  • Prepare for client discussions by understanding a client's business, key decision makers, and current product or solution gaps before conducting unique touches or a formal business review.
  • Conduct business review sequences based on defined account segments to evaluate clients' business needs. The AM should translate those needs into solutions supporting the client's business goals and objectives.
  • Oversee the development of project and product quotes, pricing, and availability by working with internal teams to provide complete information to provide the client with an accurate and timely estimate or quote.
  • Promptly respond to calls and emails from clients, including answering questions problem-solving, and quarterbacking issues resolution or escalation with proper company resources.
  • Inform management of client retention risk through the CODE RED program. This includes developing a client cure plan in conjunction with the services team.
  • Accurate and timely submission of internal reports and required paperwork to management as directed.
  • When appropriate, as you identify "raving fans," work to get referrals through the referral program and identify TCP case studies for our marketing team.
  • Attending weekly meetings and training as defined by the manager.

Key Qualifications:
  • Bachelor's degree in Business, Marketing, or a related field (or equivalent experience).
  • 3+ years of experience in account management, customer success, sales, or a related field.
  • Must have the desire to succeed and have a competitive, can-do spirit.
  • Exemplary high standards of client service, honesty, integrity, and endeavor.
  • Ability to use initiative in identifying, addressing, and resolving day-to-day issues and challenges.
  • Ability to communicate with peers and management clearly and promptly.
  • Ability to work in a broadly defined team, leveraging resources from across the company, including Services, Sales, Engineering, and Client Support.
  • two years of experience in a client relation, account management, or client success role preferred.
  • Experience in selling or supporting technology to clients in a business environment preferred.
  • The innate ability to look beyond what's on the surface of any client issue and articulate that need or problem to management and other support teams.
  • Proven ability in effectively managing client relationships and being a team player.
  • Able to quickly develop an understanding of financial solutions and knowledge to effectively communicate appropriate strategies and solutions to current clients to help them solve business issues.
  • Acquire a baseline knowledge of the product catalog not as a technical expert but to assist a customer with their technology roadmap as you will be answering questions and consulting clients.

What we do for you
At COURSER we prioritize our employees' personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together.
Benefit Highlights
  • Competitive benefits package, including medical, dental, vision, and life insurance
  • 401k match
  • Flexible PTO
  • 10 Holidays including your Birthday and a Floating Holiday!
  • Gym reimbursement
  • Amazon Prime reimbursement
  • 40 Hours for Volunteer Time
  • Paid Maternity and Paternity leave
  • Paid certifications
  • Learning and development programs

Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.

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