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Client Account Representative Jobs (NOW HIRING)

We are looking for a high-energy, empathetic Virtual Representative to join our rapidly growing team! If you want to work under an incredible CEO who truly values your hard work, enjoy limitless ...

Account Representative must be able to multitask between several different duties. The typical ... Monitoring client communication and promptly responding to calls and emails * Creating company ...

Account Representative must be able to multitask between several different duties. The typical ... Monitoring client communication and promptly responding to calls and emails * Creating company ...

We are looking for a high-energy, empathetic Virtual Representative to join our rapidly growing team! If you want to work under an incredible CEO who truly values your hard work, enjoy limitless ...

Account Representative

New Orleans, LA · On-site

$60K - $66K/yr

We are seeking a motivated and detail-oriented Account Representative to join our team. The ideal ... This role involves managing client accounts, identifying new opportunities, and maintaining strong ...

Account Representative

Rochester, NY · On-site

$58K - $62K/yr

GG Media is seeking a dedicated and results-oriented Account Representative to serve as a key point ... This role focuses on maintaining strong relationships, understanding client needs, and ensuring ...

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How much do client account representative jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for client account representative in the United States is $18.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $21.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Account Representative, and why are they important?

To thrive as a Client Account Representative, you need strong interpersonal skills, attention to detail, and a background in business, sales, or customer service—often supported by a bachelor's degree. Familiarity with CRM software, data management tools, and office suites like Microsoft Office is typically required. Outstanding communication, problem-solving abilities, and a customer-focused attitude help you build trust and resolve client issues effectively. These skills ensure positive client relationships, retention, and the overall success of the business.

How does a Client Account Representative typically collaborate with other departments to ensure client satisfaction?

Client Account Representatives work closely with various departments such as sales, customer support, and finance to address client needs and resolve issues efficiently. They often act as a liaison, communicating client feedback to product teams or coordinating with billing departments to handle account queries. This cross-functional collaboration helps ensure that clients receive timely solutions and a seamless experience, which is critical for building strong long-term relationships. Being proactive and maintaining open communication channels are key aspects of the role.

What are Client Account Representatives?

Client Account Representatives are professionals who act as the primary point of contact between a company and its clients. Their main responsibilities include managing client accounts, addressing customer inquiries, resolving issues, and ensuring client satisfaction. They often collaborate with internal teams to fulfill client needs, process orders, and provide information about products or services. Strong communication and problem-solving skills are essential for success in this role.
What cities are hiring for Client Account Representative jobs? Cities with the most Client Account Representative job openings:
Infographic showing various Client Account Representative job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 84% Full Time, 10% Part Time, 1% Temporary, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $39,029 per year, or $18.8 per hour.
Client Account Representative

Client Account Representative

Brown & Brown, Inc.

Manasquan, NJ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago


Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Winston Benefits, a Brown & Brown company, is seeking a Client Account Representativeto join our team! The Client Account Representative will partner closely with Winston Benefits Clients to manage their accounts. This position will address any client concerns through regular communication and excellent customer service. This position will assist with Client open enrollments and maintain the Clients account throughout the year. We will rely on this position to listen to our clients and use deductive reasoning skills, technical expertise, creativity and passion for helping to meet their needs.
WHAT YOU'LL DO:
  • Responsible for addressing Client Facing Issues on Issue Tracker.
  • Data Integrity ongoing review.
  • Call center Issues resolution.
  • Responding to Client emails.
  • Manual corrections to enrollment and eligibility data.
  • EOI Approvals/Denials.
  • Error Reports.
  • Advice to Pay (Depending on the Client).
  • Carrier and Benefit Audit review and resolution.
  • Dependent Audits (During OE).
  • Assigned certain Punch List items during Open Enrollment and implementation.
  • Assist in updating audit communication materials - letters, etc.
  • Provide information to marketing to create Fax Cover Pages.
  • Fulfill projects when needed by the client or assist in leading the project.
  • Perform other duties as assigned.

WHAT YOU'LL NEED:
  • 3-5 years in industry-related Customer Service.
  • A minimum of a high school diploma.
  • Above average knowledge of Microsoft Suite of programs and Outlook.
  • Flexibility with work hours and overtime.
  • Ability to multi-task and be detail oriented.
  • Strong sense of initiative and self-motivation.
  • Excellent verbal and written communication skills.
  • Ability to address difficult situations in a tactful, professional manner.

WHAT WE OFFER:
  • Competitive pay based on experience
  • Paid Time Off (PTO)
  • Generous benefits package: health, dental, vision, 401(k), etc.
  • Employee Stock Purchase Plan

Pay Range
23 - 26 Hourly
The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
  • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".