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How much do client account representative jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for client account representative in the United States is $18.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $21.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Account Representative, and why are they important?

To thrive as a Client Account Representative, you need strong interpersonal skills, attention to detail, and a background in business, sales, or customer service—often supported by a bachelor's degree. Familiarity with CRM software, data management tools, and office suites like Microsoft Office is typically required. Outstanding communication, problem-solving abilities, and a customer-focused attitude help you build trust and resolve client issues effectively. These skills ensure positive client relationships, retention, and the overall success of the business.

How does a Client Account Representative typically collaborate with other departments to ensure client satisfaction?

Client Account Representatives work closely with various departments such as sales, customer support, and finance to address client needs and resolve issues efficiently. They often act as a liaison, communicating client feedback to product teams or coordinating with billing departments to handle account queries. This cross-functional collaboration helps ensure that clients receive timely solutions and a seamless experience, which is critical for building strong long-term relationships. Being proactive and maintaining open communication channels are key aspects of the role.

What are Client Account Representatives?

Client Account Representatives are professionals who act as the primary point of contact between a company and its clients. Their main responsibilities include managing client accounts, addressing customer inquiries, resolving issues, and ensuring client satisfaction. They often collaborate with internal teams to fulfill client needs, process orders, and provide information about products or services. Strong communication and problem-solving skills are essential for success in this role.
What cities are hiring for Client Account Representative jobs? Cities with the most Client Account Representative job openings:
Client Account Representative jobs near you
Infographic showing various Client Account Representative job openings in the United States as of June 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $39,029 per year, or $18.8 per hour.

Client Account Representative

Alphabe Insight Inc

Detroit, MI • On-site

$67K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Job description

Company Description
About Us
At Story Lane Box, we believe that powerful stories drive powerful business connections. We are a strategic branding and storytelling agency committed to helping businesses communicate their identity with clarity, creativity, and purpose. Our collaborative team thrives on innovation, results-driven strategies, and long-term client success. As we expand our footprint in Detroit, we're looking for motivated professionals to grow with us.
Job Description
Job Description
We are seeking a dedicated and results-oriented Client Account Representative to join our team. In this role, you will serve as the primary point of contact for our clients, ensuring that their expectations are met and exceeded through exceptional service and efficient project execution. Your ability to manage relationships, coordinate internal resources, and provide strategic input will be essential to driving long-term success.
Responsibilities
  • Serve as the liaison between clients and internal teams to ensure project alignment and satisfaction
  • Manage client accounts, including onboarding, updates, reporting, and follow-ups
  • Identify client needs and propose tailored solutions to meet business goals
  • Monitor account performance and resolve issues or concerns proactively
  • Maintain accurate records of client communications and agreements
  • Provide regular updates to senior management regarding client progress and opportunities
  • Support the implementation of client-focused strategies to drive retention and growth

Qualifications
Qualifications
  • Bachelor's degree in Business, Communications, Marketing, or a related field
  • 1-3 years of experience in client account management, sales, or customer-facing roles
  • Strong communication, organizational, and problem-solving skills
  • Ability to multitask and manage multiple accounts with attention to detail
  • Proficiency in Microsoft Office and basic CRM systems
  • Ability to work both independently and as part of a team

Additional Information
Benefits
  • Competitive salary: $67,000 - $70,000 annually
  • Opportunities for career growth and professional development
  • Comprehensive health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Supportive and collaborative work environment
  • Regular team-building and development activities

Apply