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Client Account Manager Jobs in Manchester, NH (NOW HIRING)

Securitas

Security Account Manager

Andover, MA · On-site

$55K/yr

The Account Manager is responsible for personnel management, client relationship management, operational oversight, and security technology administration while maintaining the highest standards of ...

Securitas

Security Account Manager

Andover, MA · On-site

$55K - $65K/yr

The Account Manager is responsible for personnel management, client relationship management, operational oversight, and security technology administration while maintaining the highest standards of ...

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All JobsClient Account JobsClient Account Manager JobsClient Account Manager Jobs in Manchester, NH

Client Account Manager information

See Manchester, NH salary details

$25.4K

$46.2K

$73.2K

How much do client account manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for client account manager in Manchester, NH is $46,163.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,100.00 and $52,700.00 per year, depending on experience, location, and employer.

What does a client account manager do?

A Client Account Manager is responsible for managing relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They oversee client accounts, address concerns or issues, and work to deliver solutions that satisfy both the client and the business. Their role often includes coordinating with internal teams, tracking the progress of projects, and identifying opportunities for upselling or improving client satisfaction. Strong communication and problem-solving skills are essential for success in this role.

How does a client account manager typically collaborate with sales, marketing, and product teams to support client needs?

Client Account Managers serve as a bridge between clients and internal teams, frequently collaborating with sales to identify upsell opportunities and ensure contract renewals. They work closely with marketing to align on campaigns or materials tailored to client goals, and coordinate with product teams to communicate client feedback or request features. This cross-functional teamwork ensures clients receive comprehensive support and that their evolving needs are addressed efficiently, making strong communication and organizational skills essential for success in this role.

What are the key skills and qualifications needed to thrive as a client account manager, and why are they important?

To excel as a Client Account Manager, you need strong relationship-building skills, sales or account management experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and project management systems is typically required. Excellent communication, problem-solving abilities, and adaptability help you stand out when managing client needs and expectations. These skills are crucial for fostering client satisfaction, retaining business, and driving revenue growth.

What is the difference between Client Account Manager vs Customer Service Representative?

AspectClient Account ManagerCustomer Service Representative
Required CredentialsBachelor's degree often preferred; experience in sales or account managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, or online support
Employer & Industry UsageFinancial services, marketing, consultingRetail, telecommunications, e-commerce
Search & Comparison IntentManaging client accounts, building relationshipsHandling customer inquiries, resolving issues

The main difference is that Client Account Managers focus on maintaining and growing client relationships, often managing multiple accounts and strategic planning. Customer Service Representatives primarily handle customer inquiries and resolve issues, providing support and ensuring customer satisfaction. While both roles involve communication skills, the Client Account Manager role is more strategic and relationship-driven, whereas Customer Service Representatives focus on transactional support.

How much does a client account manager get paid?

The average salary for a client account manager typically ranges from $50,000 to $85,000 per year, depending on experience, industry, and location. Many roles also include bonuses and commissions based on performance, and strong communication and CRM skills are often required.

What are the most commonly searched types of Client Account jobs in Manchester, NH?

The most popular types of Client Account jobs in Manchester, NH are:

What are popular job titles related to Client Account Manager jobs in Manchester, NH?

For Client Account Manager jobs in Manchester, NH, the most frequently searched job titles are:

What job categories do people searching Client Account Manager jobs in Manchester, NH look for?

The top searched job categories for Client Account Manager jobs in Manchester, NH are:

What cities near Manchester, NH are hiring for Client Account Manager jobs?

Cities near Manchester, NH with the most Client Account Manager job openings:

Client Account Manager jobs near you
Infographic showing various Client Account Manager job openings in Manchester, NH as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $46,163 per year, or $22.2 per hour.

Security Account Manager

Securitas

Andover, MA • On-site

$55K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 28 days ago

Securitas rating

6.0

Company rating: 6.0 out of 10

Based on 996 frontline employees who took The Breakroom Quiz

64th of 116 rated security

Job description


Security Account Manager
Location(s): Andover, MA & Westford, MA
Shift: Monday-Friday, 7am-3pm
Pay Rate: $55,000 - $65,000 annually based on experience and qualifications
The Security Account Manager is responsible for the overall leadership, administration, and operational success of security services across two corporate client locations. This role serves as the primary point of contact for both clients and security personnel, ensuring exceptional service delivery, regulatory compliance, and a safe, secure environment. The Account Manager is responsible for personnel management, client relationship management, operational oversight, and security technology administration while maintaining the highest standards of professionalism and customer service.
Essential Responsibilities:
Personnel Management
  • Interview and train new hire security personnel.
  • Provide direct supervision, coaching, performance evaluations, and disciplinary action when necessary.
  • Develop employee schedules to ensure adequate staffing coverage across both corporate sites.
  • Manage timekeeping, payroll review, attendance, overtime, and employee leave requests.
  • Conduct regular staff meetings and ongoing training to ensure compliance with company and client standards.
  • Foster employee engagement, retention, and professional development.

Operational Leadership
  • Oversee day-to-day security operations for two corporate locations.
  • Ensure all security officers adhere to post orders, standard operating procedures, and client expectations.
  • Conduct routine site inspections and quality assurance audits.
  • Develop and implement operational improvements to enhance service delivery.
  • Coordinate emergency response activities and maintain business continuity procedures.

Client Relations
  • Serve as the primary liaison between the client and the security organization.
  • Build and maintain strong relationships with client leadership.
  • Address client concerns promptly and implement corrective actions when necessary.
  • Prepare operational reports and participate in regular client meetings.

Security Systems
  • Monitor and administer electronic security systems.
  • Conduct CCTV camera reviews in support of investigations and incident resolution.
  • Utilize ExacqVision Video Management System (experience preferred) for video retrieval, playback, and evidence preservation.
  • Coordinate maintenance and troubleshooting of security equipment with vendors and client IT departments.

Investigations & Incident Management
  • Conduct internal investigations related to security incidents, policy violations, and workplace concerns.
  • Review surveillance footage and collect relevant evidence.
  • Complete detailed incident reports and investigative documentation.
  • Coordinate with law enforcement and emergency responders when appropriate.
  • Track incident trends and recommend preventive measures.

Administrative Responsibilities
  • Review and approve payroll submissions.
  • Maintain staffing reports, scheduling records, training documentation, and compliance files.
  • Prepare operational metrics and monthly performance reports.
  • Ensure compliance with company policies, client requirements, and applicable laws.

Qualifications
  • Minimum of 3-5 years of security management or supervisory experience.
  • Experience managing multiple sites and supervising security personnel.
  • Strong leadership, organizational, and problem-solving skills.
  • Excellent written and verbal communication abilities.
  • Proficiency with Microsoft Office Suite.
  • Experience with Lenel Access Control preferred.
  • Experience with ExacqVision CCTV preferred.
  • Ability to conduct investigations and prepare professional reports.
  • Knowledge of access control systems, CCTV operations, and physical security best practices.
  • Valid driver's license with reliable transportation.

"Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic."
#NorthernNE
About Us
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.
Benefits include:
  • Retirement plan
  • Employer-provided medical and dental coverage
  • Company-paid life insurance
  • Voluntary life and disability insurance
  • Employee assistance plan
  • Securitas Saves discount program
  • Paid holidays
  • Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.
Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.
About the Team
Our Company Mission:
Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.
Our Values:
Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.
Integrity:
Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.
Vigilance:
Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.
Helpfulness:
As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

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