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Client Account Associate Jobs in Kentucky (NOW HIRING)

Isaiah House Inc

Client Account Associate

Chaplin, KY · On-site

$38K - $52K/yr

Description Isaiah House is looking for a dedicated and driven person to take on the role of Client Finance Account Associate at our men's center in Chaplin, KY. The associate is responsible for ...

Isaiah House

Client Account Associate

Chaplin, KY · On-site

$38K - $52K/yr

Isaiah House is looking for a dedicated and driven person to take on the role of Client Finance Account Associate at our men's center in Chaplin, KY. The associate is responsible for assisting our ...

Isaiah House

Client Account Associate

Chaplin, KY · On-site

$38K - $52K/yr

Isaiah House is looking for a dedicated and driven person to take on the role of Client Finance Account Associate at our men's center in Chaplin, KY. The associate is responsible for assisting our ...

Hearst

WLKY - Sales Account Associate

Louisville, KY · On-site

As a Sales Account Associate, your first priority is to learn all facets of local television sales ... client presentations * Create supportive marketing materials for the sales department * Prepare ...

Hearst

WLKY - Sales Account Associate

Louisville, KY

As a Sales Account Associate, your first priority is to learn all facets of local television sales ... client presentations * Create supportive marketing materials for the sales department * Prepare ...

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Client Account Associate information

How does a client account associate typically collaborate with other departments to ensure client satisfaction?

Client Account Associates frequently work cross-functionally, coordinating with departments like sales, operations, and customer support to address client needs and resolve issues promptly. They act as a bridge between the client and internal teams, ensuring that client feedback is communicated clearly and projects stay on track. Regular meetings and updates with other departments are common to maintain transparency and deliver a seamless client experience. This collaborative approach not only helps solve problems efficiently but also fosters strong long-term client relationships.

What are the key skills and qualifications needed to thrive as a client account associate, and why are they important?

To thrive as a Client Account Associate, you need strong organizational skills, attention to detail, and a background in business, finance, or customer service, often supported by a bachelor’s degree. Familiarity with CRM software, Microsoft Office Suite, and sometimes financial platforms like Salesforce or QuickBooks is typically required. Excellent communication, problem-solving, and relationship-building abilities help you exceed client expectations and resolve issues efficiently. These skills and qualities are crucial for delivering exceptional service, retaining clients, and supporting business growth.

What is the difference between Client Account Associate vs Customer Service Representative?

AspectClient Account AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer associate's degreeHigh school diploma or equivalent
Work EnvironmentFinancial institutions, corporate client accounts, B2B settingsRetail, call centers, service industries
Employer & Industry UsageBanking, investment firms, financial servicesRetail stores, telecom, hospitality
Common Search & ComparisonClient Account Associate vs Customer Service Representative

The main difference is that a Client Account Associate typically works in financial or corporate settings managing client accounts, requiring some industry-specific knowledge. In contrast, a Customer Service Representative generally handles customer inquiries across various industries, focusing on service and support. Both roles involve communication skills, but the Client Account Associate often deals with more complex account management tasks within financial services.

Is a client account associate a good job?

A client account associate is a role that involves managing client relationships, processing account transactions, and providing customer service. It can offer stable employment, opportunities for skill development in communication and organization, and may require familiarity with CRM software. Overall, it can be a good entry-level position in finance, sales, or customer service fields.

What does a client account associate do?

A client account associate manages client accounts by providing support, addressing inquiries, and ensuring customer satisfaction. They often handle account updates, process transactions, and use customer relationship management (CRM) tools to maintain accurate records and foster strong client relationships.

What are the most commonly searched types of Client Account jobs in Kentucky?

The most popular types of Client Account jobs in Kentucky are:

What cities in Kentucky are hiring for Client Account Associate jobs?

Cities in Kentucky with the most Client Account Associate job openings:

Client Account Associate jobs near you

Client Account Associate

Isaiah House Inc

Chaplin, KY • On-site

$38K - $52K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Isaiah House rating

5.4

Company rating: 5.4 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Description

Isaiah House is looking for a dedicated and driven person to take on  the role of Client Finance Account Associate at our men's center in Chaplin,  KY. 


The associate is responsible for assisting our clients in obtaining Medicaid and SNAP benefits. The person in this role will execute the day-to-day processes necessary for maintaining and renewing said benefits as required as well as processing bi-monthly EBT transactions, ultimately ensuring that the department operates at peak efficiency.  


Isaiah House is a faith-based, nonprofit with a competitive edge,  delivering one of the most effective substance use disorder treatment  facilities in the state of KY.


Employees receive benefits that include:

  • Medical, dental, and vision insurance
  • Basic life insurance
  • 401(k) Option
  • Paid holidays
  • PTO after 90 Days

Requirements

  • Monitor Teams feeds for client's status update logs/rosters/DCBS accordingly 
  • Communicate with revenue department via e-mail 
  • Answer inbound phone calls pertaining to client/case inquiries 
  • Accurately complete Medicaid and SNAP applications 
  • Scan Files into EMR system 
  • Receive and process daily mail, providing any requested documentation as needed 
  • Activate and securely store EBT cards 
  • Travel to Nelson County DCBS is required. 
  • May need to assist other Client Associates in their tasks based on department need
  • Other duties as assigned


QUALIFICATIONS:

High School diploma or equivalent GED

Active Kentucky Driver's License

Proficient with Microsoft Suite of products

What Isaiah House employees say

Pay

Hours and flexibility

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