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Client Account Associate Jobs in Florida (NOW HIRING)

Hearst

Sales Account Associate

Fort Myers, FL · On-site

As a Sales Account Associate, your focus is to learn all facets of local linear and digital ... client presentations * Create supportive marketing materials for the sales department * Prepare ...

Hearst

Sales Account Associate

Fort Myers, FL · On-site

As a Sales Account Associate, your focus is to learn all facets of local linear and digital ... client presentations * Create supportive marketing materials for the sales department * Prepare ...

Hearst

Sales Account Associate

Fort Myers, FL

As a Sales Account Associate, your focus is to learn all facets of local linear and digital ... client presentations * Create supportive marketing materials for the sales department * Prepare ...

Hearst

Sales Account Associate

Fort Myers, FL · On-site

As a Sales Account Associate, your focus is to learn all facets of local linear and digital ... client presentations * Create supportive marketing materials for the sales department * Prepare ...

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Client Account Associate information

How does a client account associate typically collaborate with other departments to ensure client satisfaction?

Client Account Associates frequently work cross-functionally, coordinating with departments like sales, operations, and customer support to address client needs and resolve issues promptly. They act as a bridge between the client and internal teams, ensuring that client feedback is communicated clearly and projects stay on track. Regular meetings and updates with other departments are common to maintain transparency and deliver a seamless client experience. This collaborative approach not only helps solve problems efficiently but also fosters strong long-term client relationships.

What are the key skills and qualifications needed to thrive as a client account associate, and why are they important?

To thrive as a Client Account Associate, you need strong organizational skills, attention to detail, and a background in business, finance, or customer service, often supported by a bachelor’s degree. Familiarity with CRM software, Microsoft Office Suite, and sometimes financial platforms like Salesforce or QuickBooks is typically required. Excellent communication, problem-solving, and relationship-building abilities help you exceed client expectations and resolve issues efficiently. These skills and qualities are crucial for delivering exceptional service, retaining clients, and supporting business growth.

What is the difference between Client Account Associate vs Customer Service Representative?

AspectClient Account AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer associate's degreeHigh school diploma or equivalent
Work EnvironmentFinancial institutions, corporate client accounts, B2B settingsRetail, call centers, service industries
Employer & Industry UsageBanking, investment firms, financial servicesRetail stores, telecom, hospitality
Common Search & ComparisonClient Account Associate vs Customer Service Representative

The main difference is that a Client Account Associate typically works in financial or corporate settings managing client accounts, requiring some industry-specific knowledge. In contrast, a Customer Service Representative generally handles customer inquiries across various industries, focusing on service and support. Both roles involve communication skills, but the Client Account Associate often deals with more complex account management tasks within financial services.

What does a client account associate do?

A client account associate manages client accounts by providing support, addressing inquiries, and ensuring customer satisfaction. They often handle account updates, process transactions, and use customer relationship management (CRM) tools to maintain accurate records and foster strong client relationships.
What are the most commonly searched types of Client Account jobs in Florida? The most popular types of Client Account jobs in Florida are:
What cities in Florida are hiring for Client Account Associate jobs? Cities in Florida with the most Client Account Associate job openings:
Client Account Associate jobs near you

Sales Account Associate

Hearst Newspapers

Fort Myers, FL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

Gulf Coast News in Fort Myers, FL is looking for a Sales Account Associate. This entry level position is designed as a training program for candidates with the desire and ability to excel as a media advertising executive but who lacks the experience required.  As a Sales Account Associate, your focus is to learn all facets of local linear and digital television sales in preparation of becoming an Account Executive for Hearst Television's Gulf Coast NBC/ABC. All sales team members, led by the Local Sales Manager, will contribute to your training and ultimate success. You will report to the Director of Sales.

Training

  • Comprehensive 9-12-month training, with ongoing career development and opportunities through Gulf Coast News
  • Learning industry-leading communication and sales techniques
  • Train with top sales producers
  • Learn software skills such as WideOrbit Traffic and Media Sales, Media Monitors, Marshall Marketing, and other sales platforms
  • Learn and work with Nielsen research data
  • Roleplay and practice presentations regularly

Responsibilities

Tasks listed below are all a part of the training regimen for development to Account Executive

  • Assist the development of sales proposals, advertising packages, and client presentations
  • Create supportive marketing materials for the sales department
  • Prepare proposals based on account executive requests
  • Communicate with our teams (including sales, commercial production, finance) and external clients on performance and delivery of campaigns
  • Manage sales database in Microsoft Dynamics.

Requirements

  • Can handle pressures of time-sensitive projects with professional approach
  • Strong verbal and written communication skills are necessary
  • Excellent social, intrapersonal, and presentation skills
  • Must be focused and organized
  • Proficiency in Excel (can maintain complex spreadsheets)
  • Must have an enterprising spirit with a goal of becoming a media sales Account Executive in 9-12 months 
  • Related military experience will be considered

Values in Action 

At Hearst Television we tell stories every day. Stories about people of all backgrounds, perspectives, and identities. That's why, behind the scenes, we believe in being an organization that fosters collaboration and open communication, ensuring that the content we create is authentic, accurate, and connected to the communities we serve.

Benefits

Hearst's benefit programs are modern, flexible and designed to focus on the whole person. As a Hearst employee, you and your spouse or partner or dependents would have access to the following benefits.

  • Medical | Dental | Vision
  • 401(k) matching
  • Emotional Wellness Support
  • Paid Time Off
  • Paid Parental Leave
  • LGBTQ+ Health Services
  • Additional benefits to meet your and your family's needs

Apply