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Why Union?

Union Health is an award-winning integrated health system and the Wabash Valley's largest employer. Union Health is an independent and not-for-profit health system. Union Health consists of Union Hospital, Union Hospital Clinton, Union Hospital Regional and Union Medical Group. Union Health offers a full spectrum of healthcare career opportunities across the continuum of care. The organizations that make up Union Health have a long tradition of serving the health care needs of West Central Indiana and East Central Illinois residents, stretching back more than 125 years.

The Coordinator provides technical oversight for Point of Care Testing (POCT) and Provider Performed Microscopy Procedures (PPMP) performed at ambulatory office sites throughout Union Health.

You would ensure POCT/PPMP test systems, training, competency, quality control, policies and procedures, proficiency testing, inspections, and related LIS/EHR processes are maintained accurately, efficiently, and in alignment with regulatory and accreditation standards.

This role reports to the Laboratory Director or their designee.

Essential & valuable skills gained (in this unit or in this department):

• Technical oversight of POCT and PPMP programs across ambulatory office sites.
• Regulatory and accreditation inspection readiness, including CLIA-related coordination.
• Quality control review, troubleshooting, corrective action documentation, and QA/PI reporting.
• Training and competency assessment development for clinical staff.
• Validation and verification planning for new instruments, methods, and tests.
• LIS/EHR support, billing process testing, and online policy/procedure maintenance.
• Cross-functional leadership with nursing, physicians, practice leaders, laboratory leadership, and clinic staff.

Point of Care Testing / Laboratory Successes and Designation

• Supports consistent, compliant POCT/PPMP operations across Union Health ambulatory office sites.
• Provides primary support for on-site inspections, surveys, CLIA certificate applications, and inspection readiness activities.
• Helps identify and correct performance issues through quality control statistics, proficiency testing review, method comparisons, validation/verification studies, and documented corrective actions.
• Collaborates with clinic and laboratory partners to improve quality, cost, workflow, and budgeting related to POCT/PPMP services.

Point of Care Testing / Laboratory Training & Onboarding Culture

• Coordinates training assessments and maintains teaching/training materials.
• Coordinates competency assessments and maintains competency materials.
• Participates in continuing education and stays current with new technologies and methodologies.
• Provides staff support through service ticket review, online policy/procedure resources, and regular communication with managers.

Essential Job Duties:

• Provide technical oversight for POCT and PPMP performed at ambulatory office sites throughout Union Health.
• Ensure test systems are properly functioning; maintain, troubleshoot, and take corrective action with equipment as needed.
• Work with nursing, physicians, employees, and management to ensure POCT/PPMP testing runs efficiently and effectively.
• Travel to each site performing POCT/PPMP on a regular and scheduled basis.
• Coordinate training and competency assessments; develop and maintain teaching, training, and competency materials.
• Provide primary support for on-site inspections and surveys; participate in inspection readiness for regulatory and accreditation agencies.
• Write and maintain current POCT/PPMP policy and procedure manuals; assist with development, maintenance, and control of related policies and procedures.
• Collaborate with other departments and clinic staff to develop methods or systems for improving quality, costs, and budgeting associated with POCT/PPMP.
• Provide leadership for the testing, interpretation, and reporting of results.
• Review quality control for problem identification and troubleshooting; use quality control statistics, method comparisons, and proficiency testing results to identify and correct performance problems.
• Develop and oversee validation/verification studies for new instruments, methods, and tests.
• For locations that perform external proficiency testing for PPMP, coordinate, monitor, and ensure all required proficiency testing is performed and submitted according to accrediting agency regulations.
• Ensure graded proficiency surveys are reviewed and signed by the CLIA lab director; assist the lab director with appropriate follow-up actions as necessary or indicated by accrediting agencies.
• Maintain records showing that proficiency testing samples are tested in the same manner as patient samples.
• Stay current with new technologies and methodologies; make recommendations to the management team.
• Assist with maintaining inventory and supplies for Point of Care testing.
• Support point-of-care related information systems, including implementation and validation of new software and test systems.
• Build and maintain POCT/PPMP policies and procedures available to all staff online.
• Assist with building and testing billing processes related to POCT/PPMP tests; review and respond to POCT/PPMP service tickets as necessary.
• Create initial CLIA applications and submit updates to CLIA certificates as necessary.
• Provide regular updates to the practice manager, practice supervisor, and CLIA lab director regarding POCT/PPMP operations for each respective office.
• Review POCT test logs for technical and/or clerical errors and problems.
• Collect and evaluate QA, PI, and Quality Control data from POCT/PPMP testing sites, and report data to the practice manager, laboratory manager/director, lab quality analyst, or their designees on a monthly basis.
• Document corrective actions taken to correct problems; review required instrument maintenance and calibration activities, if applicable.
• Attend appropriate meetings as assigned, participate in continuing education, and communicate regularly with managers to relay problems or concerns.
• May perform other duties as assigned by the Laboratory Director or their designee.

Qualifications:

• Minimum education required: Bachelor's degree in a Chemical, Physical, Biological or Clinical Laboratory Science (CLS), or Medical Technology (MT).
• Preferred education: Bachelor's degree in Clinical Laboratory Science (CLS) or Medical Technology (MT).
• Minimum experience required: Two years' experience in a clinical laboratory with emphasis on skills related to the work area.
• Preferred experience: Three years' experience in a clinical laboratory with emphasis on skills related to the work area.
• Ability to travel to ambulatory office sites on a regular and scheduled basis.
• Ability to communicate and collaborate effectively with nursing, physicians, employees, clinic staff, managers, laboratory leadership, and accrediting agency representatives.

Licenses / Certifications:

• No specific license or certification requirement was included in the provided job information.

In addition to competitive pay, Union co-workers enjoy:

• Part-time and Full-time schedules
• Comprehensive Benefits
• Paid Time Off starting day one.
• Tuition reimbursement up to $5,250 each year.
• Career Paths
• Success Sharing
• 403b Retirement Employer Match.
• Much More!

Be part of an organization that is dedicated to your work-life balance, career, growth, and development. Union Health, U Matter and U Belong.

How can we help? Call us at 812-238-7827 or email us at recruiting@union.health

Please note that the salary information provided on the career site for this position opening may not necessarily reflect the accurate compensation associated with the role.
We encourage candidates to inquire further and engage in direct communication with Union Health for comprehensive salary details.

As an EOE/AA employer, Union Hospital, Inc. will not discriminate in its employment practices due to an applicant's age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disability status.