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Clerical Associate Jobs in Gary, IN (NOW HIRING)

DPDHL

Administrative Assistant I

Monee, IL · On-site

$17.50 - $23.50/hr

Delegate work to one or two clerical associates to Assist with routine duties. * Follow Up on all assignments delegated to subordinate managers as to status, completion, etc. * Operate office ...

DPDHL

Administrative Assistant I

Monee, IL · On-site

$17.50 - $23.50/hr

Delegate work to one or two clerical associates to Assist with routine duties. * Follow Up on all assignments delegated to subordinate managers as to status, completion, etc. * Operate office ...

DHL

Administrative Assistant I

Monee, IL · On-site

$17.50 - $23.50/hr

Delegate work to one or two clerical associates to Assist with routine duties. * Follow Up on all assignments delegated to subordinate managers as to status, completion, etc. * Operate office ...

State of Illinois

OFFICE ASSOCIATE

Chicago, IL · On-site

$49K - $65K/yr

OFFICE ASSOCIATE - 30015 Skill Option: Keyboarding Bilingual Option: None Salary: Anticipated ... RC014 Clerical Employees, AFSCME Merit Comp Code: This position is a union position; therefore ...

State of Illinois

OFFICE ASSOCIATE

Chicago, IL · On-site

$49K - $65K/yr

OFFICE ASSOCIATE - 30015 Skill Option: Keyboarding Bilingual Option: None Salary: Anticipated ... RC014 Clerical Employees, AFSCME Merit Comp Code: This position is a union position; therefore ...

State of Illinois

OFFICE ASSOCIATE SS

Chicago, IL · On-site

$4.1K/mo

OFFICE ASSOCIATE - 30015 Skill Option: Keyboarding Bilingual Option: Spanish Salary: Anticipated ... RC014 Clerical Employees, AFSCME Merit Comp Code: This position is a union position; therefore ...

Home Depot

Warehouse Office Support

Tinley Park, IL · On-site

Associates in a Warehouse Office Associate role supports the daily operations of the distribution center by performing essential administrative and clerical tasks that ensure accurate documentation ...

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Clerical Associate information

See Gary, IN salary details

$12

$17

$23

How much do clerical associate jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for clerical associate in Gary, IN is $17.79, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $19.86 per hour, depending on experience, location, and employer.

What is a clerical associate?

Clerical associates are administrative professionals who perform a variety of office support tasks to ensure smooth operations in an organization. Their duties often include filing documents, answering phones, scheduling appointments, data entry, and maintaining records. They may work in various settings such as hospitals, schools, government offices, or corporate environments. Attention to detail, organizational skills, and proficiency with office software are essential for success in this role. Clerical associates play a vital part in supporting teams and helping offices run efficiently.

What are the key skills and qualifications needed to thrive as a clerical associate, and why are they important?

To thrive as a Clerical Associate, you need strong organizational abilities, attention to detail, and proficiency in basic office procedures, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, data entry systems, and multifunction printers is typically required. Excellent communication, time management, and problem-solving skills help you excel in supporting colleagues and managing multiple tasks. These competencies ensure efficient office operations and reliable administrative support in busy environments.

What are some common challenges faced by clerical associates, and how can they be managed effectively?

Clerical Associates often juggle multiple tasks such as data entry, filing, and managing correspondence, which can lead to a fast-paced and sometimes high-pressure work environment. Staying organized and prioritizing tasks is crucial to handling these challenges effectively. Additionally, frequent interruptions and shifting priorities may require strong adaptability and communication skills. Utilizing digital tools and maintaining clear communication with team members can help Clerical Associates stay on top of their workload and contribute efficiently to the office’s operations.

What clerical associate job pays the most?

The highest-paying clerical associate roles are often found in specialized industries such as healthcare, legal, or finance, where advanced skills and certifications can lead to higher salaries. Positions in management support or administrative supervisory roles also tend to offer higher pay compared to entry-level clerical positions.

What are the most commonly searched types of Clerical jobs in Gary, IN?

The most popular types of Clerical jobs in Gary, IN are:

What cities near Gary, IN are hiring for Clerical Associate jobs?

Cities near Gary, IN with the most Clerical Associate job openings:

Clerical Associate jobs near you
Infographic showing various Clerical Associate job openings in Gary, IN as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,993 per year, or $17.8 per hour.

Service Center Clerical Support-FT

Ward Trucking, LLC

Chicago Ridge, IL • On-site

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Ward Transport & Logistics rating

8.1

Company rating: 8.1 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

47th of 365 rated logistics

Job description

JOB TITLE: Customer Service Associate / Clerical Support / OS&D Associate
REPORTS TO: Service Center Manager
OVERVIEW OF ROLE: To ensure the customer is always serviced first and receives the type of attention that makes them want to do business with Ward. To grow our business through customer retention while balancing costs by performing clerical duties efficiently. To support operations and sales in accordance with service center's Desired State.
DUTIES AND RESPONSIBILITIES:
Customer Service Responsibilities (all apply)
  • Answer telephones in accordance with Ward standards using applicable marketing greeting.
  • Every morning review Report FRR333 - Non Credit Report. The report is used to look for billing errors, cash only customers and determine if a shipment can be charged.
  • Call all customers on Report FRR067P - DRC/COD Payments Not Picked up at Delivery informing them of our payment terms. All calls should be recorded on the freight bill.
  • Serve customers by coordinating problem resolution between customers, territory sales managers, and operations personnel. Resolve problems in a timely manner, enter information in the Customer Feedback Log, communicate resolution to all parties involved and check customer satisfaction level with the way it was handled.
  • Expedite and trace shipments, correct errors in freight billing, provide rate quotes as requested by customers. Coordinate expedited service when necessary through Customer Service Manager or Customer Service Supervisor.
  • Direct calls on O S & D issues from customers and / or P & D drivers to the service center's O S & D Specialist or assigned back up person using guidelines provided by Customer Service Manager.
  • Support service center driver / sales huddle plans as well as local business development plan.
  • Process customer requests for pickups, proof of delivery, bill of lading in a timely manner.
  • Provide internal customer service to personnel from other service center locations.

Clerical Support Responsibilities (highlight all that apply)
  • Create daily P & D driver delivery manifests with speed and accuracy so as not to delay drivers from beginning their run on time.
  • Schedule delivery appointments for freight on a daily basis, properly note appointment time/date on delivery receipts and accurately and promptly enter delivery appointment information into computer.
  • Order supplies for the service center keeping sufficient quantities on hand.
  • Accurately perform clerical support duties as required including typing correspondence, maintaining files, photocopying, faxing, etc.
  • Enter delivered status on interline bills daily to show that freight was given to an interline carrier.
  • Prepare stripping manifest and update bills for selected customers and / or partners.
  • Proficiently assist dispatcher when necessary with computerized dispatch process.
  • In a timely manner, accurately create stripping manifests for dock use to route freight to appropriate service center. Understand importance of using correct customer account number when creating stripping manifest, accuracy reflected on audit score. Understand and correctly use projected delivery date coding and customer bucket segmentation codes.
  • Promptly arrive drivers, tractors and strips trailers in the computer so that equipment is ready to be re-entered for use.
  • Check in P & D drivers promptly and with accuracy disseminating paperwork accordingly.
  • Count, verify and place cash in safe place when checking in drivers. Attach COD checks to corresponding delivery receipt to be sent in to Altoona. Verify checks, list separately on cash report and put in safe place. Accurately prepare cash settlement sheets and bank deposit slips.
  • Enter all deliveries into the computer, along with delivery exceptions, customer signature, time in and out, and amount of money collected.
  • Fax bills to Central Billing Department on a timely basis and be available to answer questions that central billers may have about bills.
  • Accurately create billing for locals, specialty bills, and those that cannot be faxed for various reasons so that they are done early enough for dock workers to handle.
  • Copy bills of lading for Revenue Accounting as needed and send them in daily so that customers can be billed promptly with the documentation they require.
  • Prepare linehaul manifests to dispatch linehaul drivers. All linehaul driver envelopes are to include: trailer number, Pro number of one shipment on the trailer, road driver's name, tractor number, seal number, weight, driving (route) instructions and any hazardous placards that may be required (if applicable). All linehaul driver envelopes should contain a copy of the stacking report, road manifest (if available) and any packing slips that accompany shipments on the trailer.
  • Demonstrate personal reliability by consistently meeting attendance / punctuality commitments.
  • Cooperates with others and willingly puts forth effort to achieve Company goals. Establishes and maintains good working relationships with other team members.

O S & D Accountabilities:
  • Daily checks all stripping manifests from previous day for any overages or shortages.

- If over or short, does a freight bill inquiry for any exceptions posted at the
destination service center.
- Checks original bill of lading to verify number of pieces shipped.
- If short, calls shipper to see if freight was left on shipper's dock.
- If over, calls shipper for corrected bill of lading.
  • Daily enters correct codes for pickup exceptions from the previous day in Truck Check Entry screen of computer.
  • Daily clears all O S & D freight brought back by the drivers the previous day. All freight put in designated O S & D area and labeled either as "Over Freight" using white label or as "Driver Return" using green label
  • Accurately complete Daily Dock Checks and confer with dock supervisors regarding any distressed freight. Research of unidentified freight.
  • Daily checks inbound road manifests for exceptions. Clears all exceptions, misloaded freight, etc.
  • Posts daily Truck Check Entry by 11:00 AM.
  • Checks delivery receipts from the previous day for notations.

- If over / short, calls consignee for description of freight.
- Clarifies any vague notations on delivery receipts with P & D driver.
- Investigates all high value shortages of $200.00 or more immediately.
  • Daily contacts shippers for disposition of refused freight. Issues On Hand forms for shipments with no resolution available and copies to Claim Department.
  • Arranges third party inspections for damaged refusals estimated or stated to be valued at $200.00 or more.
  • Daily reviews the "late shipment" and "clears" accordingly.
  • Daily reviews the "no freight" report and "clears" accordingly.
  • Issues APB's for missing freight and to identify mystery freight.
  • Reviews daily PCIR report and clears or reviews service center failures. Reports to manager on accurate and inaccurate findings from report.
  • Cut free astrays, revenue bills, salvage bills, dump bills as needed to complete shipments.
  • Enter weekly dock checks for freight with no resolution.
  • Notifies Safety Department for damaged freight of a hazardous nature which may need professional removal.
  • Enter notes in system of steps taken on distressed shipment issues.
  • Forward information on claim related issues to manager for use in identifying employee and customer issues and meeds for use in action steps and meetings.

Claims Evidence:
  • Communicate daily with P & D drivers reporting overages, shortages, damage. Note information from driver accordingly in O S & D log and assign O S & D log number to driver for notation on delivery receipt in question.
  • Supports Claim Prevention processes and special projects accordingly.
  • Orders and maintains sufficient supply of all colored O S & D labels and make them easily accessible to driver and dock personnel.
  • Fully support all technologies and processes, introduced by Ward, that are intended to improve efficiencies and/or the customer experience. Support would include adherence to training programs, guidelines and processes associated with these systems.

Job Requirements:
REQUIREMENTS:
  • Must be customer focused with good people skills.
  • Must have excellent communication skills and basic knowledge of telephone etiquette.
  • Must have previous clerical experience in a business atmosphere.
  • Proficient data entry skills with attention to detail.
  • Previous experience in the motor carrier industry is desirable.
  • Ability to work required hours (night shift, overtime if applicable) and travel if necessary.

GENERAL BENEFIT LISTING:
As a family-owned and operated business that believes in treating its employees like family. This is why we offer our full-time employees a long list of benefits.
  • Direct Deposit
  • On Demand Pay
  • Paid Time Off
  • Paid Holidays
  • 401(k) Plan with Company Match
  • Employee Assistance Program (EAP)
  • Medical, Prescription, Dental and Vision Insurance
  • Telemedicine
  • Health Savings Account
  • Flexible Spending Account
  • Wellness Program with Health Reimbursement Account
  • Group Life and AD&D Insurance
  • Company-Provided Short-Term Disability
  • Voluntary Worksite Benefits
  • Home, Auto and Pet Insurance
  • 529 College Savings Plan
  • Credit Union

This job description does not necessarily represent an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the job, management reserves the right to revise the job or to require that other or different tasks be performed as circumstances change.

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