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Clerical Associate Jobs in Decatur, IL (NOW HIRING)

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How much do clerical associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for clerical associate in Decatur, IL is $17.34, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.38 per hour, depending on experience, location, and employer.

What is a clerical associate?

Clerical associates are administrative professionals who perform a variety of office support tasks to ensure smooth operations in an organization. Their duties often include filing documents, answering phones, scheduling appointments, data entry, and maintaining records. They may work in various settings such as hospitals, schools, government offices, or corporate environments. Attention to detail, organizational skills, and proficiency with office software are essential for success in this role. Clerical associates play a vital part in supporting teams and helping offices run efficiently.

What are the key skills and qualifications needed to thrive as a clerical associate, and why are they important?

To thrive as a Clerical Associate, you need strong organizational abilities, attention to detail, and proficiency in basic office procedures, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, data entry systems, and multifunction printers is typically required. Excellent communication, time management, and problem-solving skills help you excel in supporting colleagues and managing multiple tasks. These competencies ensure efficient office operations and reliable administrative support in busy environments.

What are some common challenges faced by clerical associates, and how can they be managed effectively?

Clerical Associates often juggle multiple tasks such as data entry, filing, and managing correspondence, which can lead to a fast-paced and sometimes high-pressure work environment. Staying organized and prioritizing tasks is crucial to handling these challenges effectively. Additionally, frequent interruptions and shifting priorities may require strong adaptability and communication skills. Utilizing digital tools and maintaining clear communication with team members can help Clerical Associates stay on top of their workload and contribute efficiently to the office’s operations.

What clerical associate job pays the most?

The highest-paying clerical associate roles are often found in specialized industries such as healthcare, legal, or finance, where advanced skills and certifications can lead to higher salaries. Positions in management support or administrative supervisory roles also tend to offer higher pay compared to entry-level clerical positions.

What cities near Decatur, IL are hiring for Clerical Associate jobs?

Cities near Decatur, IL with the most Clerical Associate job openings:

Clerical Associate jobs near you
Infographic showing various Clerical Associate job openings in Decatur, IL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,059 per year, or $17.3 per hour.

Pharmacy Customer Service Associate

Walgreens

Decatur, IL • On-site

Full-time

Re-posted 5 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,204 frontline employees who took The Breakroom Quiz

98th of 112 rated pharmacies

Job description

  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
  • In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy.  Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services.  Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.  Takes customer to OTC aisle when possible to assist in locating products.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.  Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly,  filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.  Assists pharmacists in scheduling and maintaining work flow.
  • Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals.  Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise.  Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves).  For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
  • Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits.  Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

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