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Claims Unit Manager Jobs in Waterloo, IL (NOW HIRING)

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Claims Unit Manager information

See Waterloo, IL salary details

$32.4K

$81.4K

$128.7K

How much do claims unit manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for claims unit manager in Waterloo, IL is $81,377.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,000.00 and $97,300.00 per year, depending on experience, location, and employer.

What is a claims unit manager?

Claims Unit Managers are professionals who oversee a team of claims adjusters or examiners within an insurance company. They are responsible for managing daily operations, ensuring claims are processed accurately and efficiently, and maintaining compliance with company policies and legal regulations. Claims Unit Managers also handle escalated or complex cases, provide training and mentorship to staff, and monitor performance metrics to improve service quality. Their role is essential in ensuring fair and timely settlements for policyholders while minimizing risk for the company.

What are the key skills and qualifications needed to thrive as a claims unit manager?

To thrive as a Claims Unit Manager, you need expertise in claims processing, insurance regulations, team leadership, and typically a bachelor's degree in business, finance, or a related field. Familiarity with claims management systems, data analysis tools, and, in some cases, certifications like AIC (Associate in Claims) are highly valued. Strong communication, problem-solving, and organizational skills help foster an effective team environment and ensure high service standards. These skills and qualities are crucial to efficiently managing claims operations, minimizing risk, and ensuring regulatory compliance.

What are some common challenges faced by claims unit managers, and how can they effectively address them?

Claims Unit Managers often encounter challenges such as balancing workloads across their teams, ensuring compliance with ever-changing regulations, and maintaining high levels of customer satisfaction. To address these, it's important to implement efficient workflow systems, provide ongoing training for staff on regulatory updates, and foster a collaborative team environment. Regular communication with both team members and upper management is also key to identifying bottlenecks early and implementing solutions proactively.

What is the difference between Claims Unit Manager vs Claims Adjuster?

AspectClaims Unit ManagerClaims Adjuster
CredentialsRelevant certifications (e.g., CPCU, ARM), leadership experienceLicenses as required by state, insurance adjuster certifications
Work EnvironmentSupervisory role overseeing teams, administrative tasksField or office-based, evaluating claims and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Search & Comparison IntentManagement, leadership, team oversightClaims evaluation, settlement, investigation

The Claims Unit Manager typically oversees a team of claims adjusters, focusing on management, strategy, and administrative duties. In contrast, a Claims Adjuster directly investigates and settles claims. Both roles require insurance knowledge and certifications, but the managerial position emphasizes leadership and team coordination, while the adjuster role centers on claim assessment and resolution.

What cities near Waterloo, IL are hiring for Claims Unit Manager jobs?

Cities near Waterloo, IL with the most Claims Unit Manager job openings:

Claims Unit Manager jobs near you

Construction Coordinator - (St. Louis)

Burns & McDonnell

Saint Louis, MO • On-site

Full-time

Re-posted 12 days ago

Burns & McDonnell rating

8.4

Company rating: 8.4 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

6th of 80 rated construction

Job description

Description
The Construction Coordinator will assist with the administration of project safety, quality, schedule, cost control, contracts, subcontractors, suppliers, procurement, proposals, estimates, documentation, turnover, client interface, and field-based activities to execute Engineer Procure Construct (EPC) projects, construction management, and program management ventures. This position will work on a diverse array of projects across multiple industries including aviation, commercial building, electrical transmission & distribution, facility, manufacturing, oil & gas, power generation, process, and water.
  • Adhere to the company's safety programs and policies and assist others with compliance.
  • Assist the Project team in building client relationships while interfacing with the client for proposal and project related items.
  • Assist the Project Management team execute prime contracts, downstream contracts, and change orders.
  • Assist with the development and implementation of the Project Execution Plan, Quality Assurance Plan, Safety & Health plan, Subcontracting Plan, Project Staffing Plan, Organization Chart, and Procurement Plan.
  • Assist with jobsite set-up activities, including mobilization and demobilization.
  • Assist with securing applicable project permits.
  • Coordinate potential bidders' supplier/subcontractor registration and pre-qualification efforts on behalf of the Project Management team.
  • Assist the Project Management team to administer request for proposal (RFP) package development, bid and selection process, and develop detailed scope of work documents for downstream contracts.
  • Assist with contract administration including request for information (RFI's), submittals, change management, and claims mitigation for subcontractors and/or client contractors.
  • Support and assist with project controls efforts, including project cost reporting, scheduling, project work breakdown structure establishment, project set-up and closeout within the accounting system, and field progress tracking.
  • Assist with the development of internal and external reports including, project budgeting, cost reports, project cash flow forecast, and project status reports to all stakeholders.
  • Participate in project, corporate, and risk review meetings as needed, present as needed, and record and distribute meeting minutes.
  • Conduct project safety, quality, progress and financial audits and assessments as required.
  • Assist with the Prime Contract, subcontractor, and supplier invoicing process.
  • Establish and administer project documentation and filing systems.
  • Assist with the project turnover documentation, recordkeeping/retention, warranty administration and project closeout.
  • Assist with applicable onboarding of craft/field supervision.
  • Analyze and report composite crew rates to determine labor and equipment costs.
  • Assist with staffing on projects.
  • Analyze and monitor labor burdens including craft classifications, benefits and labor laws.
  • Maintain accurate craft classifications and craft progression records.
  • Uphold craft competency and training standards.
  • Assist with estimating, forecasting, and managing craft install unit rates.
  • Assist with managing earned value, schedule, change management and cost metrics.
  • Coordinate construction equipment to ensure adequate inventory to complete projects.
  • Performs other duties as assigned.
  • Complies with all policies and standards.

Qualifications
  • Bachelor's degree in construction management, Engineering or a related field required.
  • Or applicable experience may be substituted for the degree requirement required.
  • Excellent computer skills and proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint and Access).
  • Knowledge of document control, scheduling, cost control and project management software is preferred.
  • Excellent written and verbal communication skills and strong organizational skills.
  • Strong analytical and problem solving skills, and attention to detail.
  • Ability to handle large volumes of work and multi-task in a fast-paced environment.
  • Must be able to meet company's driving requirements.
  • Candidates must be legally authorized to work permanently (i.e., without time limitations, without restrictions or without need for work sponsorship) in the country where this position is located.

This job posting will remain open a minimum of 72 hours and on an ongoing basis until filled.
EEO/Disabled/Veterans
Job Field Construction Management
Primary Location US-MO-Saint Louis
Schedule: Full-time
Travel: Yes, 100 % of the Time
Req ID: 262458
Job Hire Type New Grad #LI-MC #CDB

What Burns & McDonnell employees say

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Benefits

Hours and flexibility

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About Burns & McDonnell

Sourced by ZipRecruiter

Burns & McDonnell assists clients of all sizes and industries by providing extensive physical services ranging from assessments, integrated security solutions, and large security architecture designs. Services we typically provide include security and safety system design, threat, risk, and vulnerability assessments, security surveys, security master planning, compliance to federal security programs, independent validation and verification of integrated security system operations, management of installation and maintenance, and staff augmentation to develop and implement facility management and protection processes.

Industry

Civil engineering construction

Company size

10,000+ Employees

Headquarters location

Kansas City, MO, US

Year founded

1898

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