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Claims Unit Manager Jobs in Riverside, CT (NOW HIRING)

Be accountable, manage risk and deliver TransRe's strengths Entrepreneurship Seize opportunities ... unit's authority and time parameters. * Analyzing underlying insurance policies, claim files ...

Be accountable, manage risk and deliver TransRe's strengths Entrepreneurship Seize opportunities ... unit's authority and time parameters. * Analyzing underlying insurance policies, claim files ...

Senior Claims Examiner

New York, NY · Hybrid

$80K - $125K/yr

Drives litigation best practices to manage deployment and utilization of defense counsel * Identifies suspected fraudulent claims and tracks with special investigations unit * Participates in Claims ...

Senior Claims Examiner

New York, NY · Hybrid

$80K - $125K/yr

Drives litigation best practices to manage deployment and utilization of defense counsel * Identifies suspected fraudulent claims and tracks with special investigations unit * Participates in Claims ...

Showing results 41-60

Claims Unit Manager information

See Riverside, CT salary details

$37.1K

$93.1K

$147.3K

How much do claims unit manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for claims unit manager in Riverside, CT is $93,106.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,100.00 and $111,300.00 per year, depending on experience, location, and employer.

What is a claims unit manager?

Claims Unit Managers are professionals who oversee a team of claims adjusters or examiners within an insurance company. They are responsible for managing daily operations, ensuring claims are processed accurately and efficiently, and maintaining compliance with company policies and legal regulations. Claims Unit Managers also handle escalated or complex cases, provide training and mentorship to staff, and monitor performance metrics to improve service quality. Their role is essential in ensuring fair and timely settlements for policyholders while minimizing risk for the company.

What are the key skills and qualifications needed to thrive as a claims unit manager?

To thrive as a Claims Unit Manager, you need expertise in claims processing, insurance regulations, team leadership, and typically a bachelor's degree in business, finance, or a related field. Familiarity with claims management systems, data analysis tools, and, in some cases, certifications like AIC (Associate in Claims) are highly valued. Strong communication, problem-solving, and organizational skills help foster an effective team environment and ensure high service standards. These skills and qualities are crucial to efficiently managing claims operations, minimizing risk, and ensuring regulatory compliance.

What are some common challenges faced by claims unit managers, and how can they effectively address them?

Claims Unit Managers often encounter challenges such as balancing workloads across their teams, ensuring compliance with ever-changing regulations, and maintaining high levels of customer satisfaction. To address these, it's important to implement efficient workflow systems, provide ongoing training for staff on regulatory updates, and foster a collaborative team environment. Regular communication with both team members and upper management is also key to identifying bottlenecks early and implementing solutions proactively.

What is the difference between Claims Unit Manager vs Claims Adjuster?

AspectClaims Unit ManagerClaims Adjuster
CredentialsRelevant certifications (e.g., CPCU, ARM), leadership experienceLicenses as required by state, insurance adjuster certifications
Work EnvironmentSupervisory role overseeing teams, administrative tasksField or office-based, evaluating claims and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Search & Comparison IntentManagement, leadership, team oversightClaims evaluation, settlement, investigation

The Claims Unit Manager typically oversees a team of claims adjusters, focusing on management, strategy, and administrative duties. In contrast, a Claims Adjuster directly investigates and settles claims. Both roles require insurance knowledge and certifications, but the managerial position emphasizes leadership and team coordination, while the adjuster role centers on claim assessment and resolution.

What cities near Riverside, CT are hiring for Claims Unit Manager jobs?

Cities near Riverside, CT with the most Claims Unit Manager job openings:

Infographic showing various Claims Unit Manager job openings in Riverside, CT as of July 2026, with employment types broken down into 89% Full Time, 8% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $93,106 per year, or $44.8 per hour.

$120K - $125K/yr

Full-time

Re-posted 7 days ago


Metropolitan Transportation Authority rating

7.5

Company rating: 7.5 out of 10

Based on 135 frontline employees who took The Breakroom Quiz

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Job description

Description
Position at New York City Transit
Claims Manager Court Prep
Open Date: 7/15/2026
Close Date: Open Until Filled
Authority: TA
Department: Law
Division/Unit: Torts
Reports to: Assistant General Counsel
Work Location: 130 Livingston Street, Brooklyn NY
Work Hours: As required
Compensation:
Salary Range: $120,000 - $125,000
Summary:
This position is responsible for the management of personnel who provide litigation support in a high-volume of personal injury and/or property damage lawsuits brought against MTA agencies. Works closely with Assistant General Counsel and litigation attorneys to facilitate the implementation of defense strategies designed to achieve favorable litigation outcomes. Duties include accurately assessing liability and damages exposures based on review of relevant
factual and medical records and varied technical information; making appropriate staff assignments and evaluating results to ensure that discovery, trial preparation and assistance during trial are timely completed; appearing in court to aid defense counsel; preparing court calendars; reviewing and drafting reports for senior management.
Responsibilities:
• Train, develop and manage personnel who assist staff attorneys and outside counsel obtain evidence critical to the defense of a high-volume of personal injury and/or property damage lawsuits.
• Manage staff assignments and evaluate results to ensure that discovery, trial preparation and assistance during trial are completed timely, efficiently and effectively to promote desired litigation outcomes.
• Accompany defense counsel to court to provide assistance during various stages of litigation, including settlement conferences and trials.
• Analyze litigation files and manage personnel to ensure that liability and damages exposures are accurately accessed.
• Make appropriate reserve and settlement recommendations and identify potential subrogation opportunities.
• Directly settle and manage personnel who settle lawsuits within approved settlement authority limits.
• Review and draft reports for senior management, including pre- and post- note of issue litigation reports and settlement memos.
• Serve as liaison between the torts department and operational departments, vendors and outside counsel.
• Extensive administrative responsibilities.
• Assist in the business goals of the MTA Legal Dept. in whatever manner as required by the General Counsel and Deputy General Counsel - Torts.
• Work independently and collaboratively as part of a litigation team.
• Perform other duties as assigned by senior management.
Education and Experience:
A baccalaureate degree from an accredited college or university and experience in liability claims, investigations and adjustment of which one (1) year must have been in a supervisory capacity; or
A satisfactory equivalent combination of education and/or experience
Desired Skills:
• At least 15 years claims handling experience.
• Extensive knowledge of torts negligence law and medical claim evaluation and insurance adjusting industry.
• Excellent oral and written communication skills and negotiation techniques required with proven results.
• Proven ability to assess and prioritize a large volume of bodily injury and/or property damage claims.
• Demonstrated ability to exercise sound judgment and settle lawsuits directly with plaintiffs or their counsel.
• Demonstrated ability to analyze medical records and varied technical information.
• Proven ability to work independently and collaboratively as part of a litigation team.
• Strong organizational and problem-solving skills are required.
• Demonstrated proficiency in Microsoft Office Suite, including Word, Outlook and Excel.
Other Information:
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").
Equal Employment Opportunity:
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

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