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Claims Risk Manager Jobs in Rhode Island (NOW HIRING)

Pet Food Experts

Lead Collections Specialist

Pawtucket, RI · On-site

$18 - $24.50/hr

Manage Risk & Protect the Business * Analyze accounts receivable aging reports and identify trends ... Collaborate with Sales, Customer Experience, Claims & Rewards, and other teams to investigate and ...

Astound

Human Resources Manager

Carolina, RI · On-site +1

$85K - $100K/yr

Conducts complex workplace investigations related to employee claims and provides resolution ... company risk, and ultimately improving the team member experience. * Consults with management in ...

Brinks

Area Director

Smithfield, RI

Proactively manage risk and loss prevention , ensuring consistent execution of safety, security, and compliance standards to reduce workers' compensation claims, prevent security losses, and protect ...

Kanadevia Inova

WtX Site Supervisor

RI · On-site +1

... with risk assessments and method statements (RAMS), and drives continuous improvement in ... Monitor project progress, manage change requests, and follow up on deviations and claims. * Ensure ...

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Claims Risk Manager information

How does a Claims Risk Manager typically collaborate with other departments to minimize organizational risk?

A Claims Risk Manager works closely with departments such as underwriting, legal, compliance, and operations to identify potential risk exposures and implement effective mitigation strategies. They often participate in cross-functional meetings to review claims trends, share insights, and develop risk management policies. This collaborative approach ensures that the organization proactively addresses risks, maintains regulatory compliance, and continually improves claims processes for better outcomes.

What is the difference between Claims Risk Manager vs Claims Adjuster?

AspectClaims Risk ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree in risk management, insurance, or related field; certifications like CPCU or ARM are commonRequires a high school diploma or bachelor’s degree; insurance licenses may be needed depending on state
Work EnvironmentOffice-based, strategic planning, risk assessment, policy developmentField or office-based, investigating claims, assessing damages, negotiating settlements
Industry UsageUsed across insurance companies, risk management firms, and large corporationsPrimarily in insurance companies, adjusting claims for auto, property, or health insurance

The Claims Risk Manager focuses on identifying and mitigating risks related to claims, developing policies, and overseeing risk strategies. In contrast, a Claims Adjuster handles the day-to-day investigation and settlement of individual claims. Both roles are essential in the insurance industry but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Claims Risk Manager, and why are they important?

To thrive as a Claims Risk Manager, you need expertise in insurance claims processes, risk assessment, and regulatory compliance, typically backed by a bachelor’s degree in a relevant field and experience in claims management. Familiarity with claims management systems, risk modeling software, and certifications such as CPCU (Chartered Property Casualty Underwriter) or ARM (Associate in Risk Management) are often required. Strong analytical thinking, attention to detail, and effective communication skills help you investigate claims and collaborate with stakeholders. These skills enable accurate risk evaluation, minimize losses, and ensure the organization’s compliance and financial stability.

What does a Claims Risk Manager do?

A Claims Risk Manager is responsible for identifying, assessing, and managing risks associated with insurance claims within an organization. They analyze claims data to detect patterns, prevent fraudulent activity, and develop strategies to minimize financial losses. Additionally, they work closely with claims adjusters, legal teams, and other departments to ensure compliance with regulations and to optimize claims processes. Their goal is to protect the company from unnecessary losses while ensuring legitimate claims are handled efficiently.
What are popular job titles related to Claims Risk Manager jobs in Rhode Island? For Claims Risk Manager jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Claims Risk Manager jobs in Rhode Island look for? The top searched job categories for Claims Risk Manager jobs in Rhode Island are:
What cities in Rhode Island are hiring for Claims Risk Manager jobs? Cities in Rhode Island with the most Claims Risk Manager job openings:
Claims Risk Manager jobs near you
Lead Collections Specialist

Lead Collections Specialist

Pet Food Experts

Pawtucket, RI • On-site

$18 - $24.50/hr

Full-time

Medical, Dental, Vision

Posted 16 days ago

Job description

Join the Pack!
Pet Food Experts is the #1 pet specialty distributor in the U.S., proudly serving more than 10,000 pet retailers nationwide. More than a distributor, we're a trusted partner to the independent pet community, helping retailers, brands, and pet parents thrive.
We're looking for a Lead Collections Specialist to join our Accounting team and play a key role in supporting the financial health of our business. This position combines collections expertise, customer relationship management, risk assessment, and team leadership to help ensure healthy cash flow while maintaining strong partnerships with our customers.
If you're analytical, confident in navigating difficult conversations, and enjoy solving complex challenges while building relationships, we'd love to hear from you.
What You'll Do
Lead Collections Strategy
  • Help drive the overall health of our accounts receivable portfolio through proactive collections strategies and customer outreach.
  • Prioritize high-risk and high-value accounts, ensuring collection efforts are focused where they can make the greatest impact.
  • Support the team in securing payment commitments, resolving challenges, and maintaining strong customer relationships.
  • Serve as an escalation point for complex collection situations and customer concerns.

Manage Risk & Protect the Business
  • Analyze accounts receivable aging reports and identify trends, risks, and opportunities.
  • Evaluate customer creditworthiness and provide recommendations related to credit limits, account holds, and collection actions.
  • Partner with leadership to make informed decisions that balance risk management with customer retention.

Resolve Complex Issues
  • Develop and manage payment arrangements for customers experiencing financial challenges.
  • Collaborate with Sales, Customer Experience, Claims & Rewards, and other teams to investigate and resolve billing disputes, shipment discrepancies, and payment issues.
  • Work cross-functionally to improve processes and remove barriers to timely payment.

Drive Operational Excellence
  • Ensure collection activities are documented accurately and consistently within company systems.
  • Support auditing, reporting, and compliance efforts by maintaining detailed account records and documentation.
  • Help develop and improve procedures that create consistency, efficiency, and accountability across the collections process.

Support Team Development & Improvement Initiatives
  • Share knowledge and best practices with team members.
  • Assist with training, process improvement projects, reporting initiatives, and system enhancements.
  • Look for opportunities to improve efficiency, reduce risk, and strengthen cash flow performance.

What We're Looking For
  • 4+ years of B2B collections experience, preferably within a wholesale, distribution, or product-based environment.
  • Strong understanding of accounts receivable, credit management, and collection best practices.
  • Proven ability to negotiate payment resolutions while maintaining positive customer relationships.
  • Experience evaluating customer financial information and assessing risk.
  • Strong analytical and problem-solving skills.
  • Advanced proficiency with Excel and ERP systems.
  • Excellent communication, organization, and relationship-building skills.
  • Ability to manage multiple priorities in a fast-paced environment while maintaining a high level of accuracy and attention to detail.

Why Pet Food Experts?
At Pet Food Experts, our values guide everything we do:
Family. Inclusion. Dependability. Curiosity. Humility.
We believe great business starts with great relationships. As a Lead Collections Specialist, you'll play an important role in supporting our customers, protecting the business, and helping ensure we can continue delivering exceptional service to the independent pet community.
If you're looking for an opportunity to make an impact, build strong partnerships, and help drive business success, we'd love to meet you.
The Perks of Being Part of the PFX Pack!
We know that happy, supported employees make the best teammates-so we've got you covered with some seriously great benefits!
  • Full Benefits Package - Medical, dental, and vision to keep you feeling your best.
  • Paid Parental Leave - Supporting you in every stage of life-furry babies and human ones!
  • Pet Perks & Product Discounts - Treat your pets like royalty with exclusive savings.
  • Hybrid Schedule - The best of both worlds-flexibility to work from home and collaborate in the office.
  • Education Assistance Program - Invest in yourself, and we'll help with the cost!

Pet Food Experts is an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, citizenship, age, sex, gender identity, sexual orientation, marital status, disability, military status, or any protected characteristic.
All employment offers are contingent on passing a criminal background check.

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