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Claims Recovery Specialist Jobs (NOW HIRING)

Project Resources Group

Claims Specialist

Charlotte, NC · On-site

$4.0K - $10K/mo

Outside Plant Damage Cost Recovery Services With 20+ offices and 825+ employees nationwide, we ... Job Summary Project Resources Group (PRG) is seeking a Claims Recovery Specialist for our Charlotte ...

Project Resources Group

Claims Specialist

Denver, CO · On-site

$4.0K - $10K/mo

Outside Plant Damage Cost Recovery Services With 20+ offices and 825+ employees nationwide, we ... Job Summary Project Resources Group (PRG) is seeking a Claims Recovery Specialist for our Denver ...

AIG

Recovery Specialist Large Loss

Dallas, TX · On-site

The Recovery Specialist is responsible for the end- to- end recovery process to include ... Counsels and assists claims personnel in appropriate recovery investigation and file documentation ...

Molina Healthcare

Specialist, Claims Recovery (Remote)

$13.41 - $29.06/hr

Job Summary Provides support for claims recovery activities including researching claim payment and billing guidelines, audit results, and federal regulations to determine overpayment accuracy and ...

AIG

Recovery Specialist Large Loss

Lenexa, KS · On-site

The Recovery Specialist is responsible for the end- to- end recovery process to include ... Counsels and assists claims personnel in appropriate recovery investigation and file documentation ...

AIG

Recovery Specialist Large Loss

Atlanta, GA · On-site

The Recovery Specialist is responsible for the end- to- end recovery process to include ... Counsels and assists claims personnel in appropriate recovery investigation and file documentation ...

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How much do claims recovery specialist jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for claims recovery specialist in the United States is $23.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.72 per hour, depending on experience, location, and employer.

What is a claims recovery specialist?

A Claims Recovery Specialist is responsible for recovering funds from insurance claims that were overpaid, denied, or incorrectly processed. They investigate claims, analyze payment discrepancies, and work with insurance companies, healthcare providers, or policyholders to resolve outstanding balances. Their goal is to ensure accurate reimbursement and minimize financial losses for their employer. Strong analytical skills, attention to detail, and knowledge of insurance policies are essential for this role.

What are the typical daily responsibilities of a claims recovery specialist?

As a Claims Recovery Specialist, your daily tasks often include researching and analyzing denied or underpaid insurance claims, contacting insurance companies or third parties to negotiate recoveries, and documenting all recovery efforts in detail. You may also collaborate closely with billing, legal, and customer service teams to resolve discrepancies and ensure compliance with regulations. The role requires managing multiple recovery cases at various stages, so strong organizational skills are essential. This position offers a fast-paced environment where your efforts directly impact the organization’s financial health.

What are the key skills and qualifications needed to thrive in a claims recovery specialist position?

To thrive as a Claims Recovery Specialist, you need strong analytical skills, attention to detail, and knowledge of insurance claims processes, often supported by a degree in finance, business, or a related field. Familiarity with claims management software, collections databases, and relevant industry regulations such as HIPAA is typically required. Exceptional communication, negotiation, and problem-solving abilities help individuals stand out in this role. These skills ensure accurate recovery of owed funds, effective dispute resolution, and positive client relations in a dynamic environment.

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Claims Recovery Specialist jobs near you
Infographic showing various Claims Recovery Specialist job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $48,885 per year, or $23.5 per hour.

Mortgage Claims Recovery Specialist

Selene Holdings

Dallas, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you!
Position Summary
The Mortgage Claims Recovery Specialist is responsible for managing the timely filing, tracking, recovery, and reconciliation of mortgage-related insurance, government, investor, and reimbursement claims. This role plays a critical part in maximizing recoveries, minimizing losses, and ensuring compliance with investor, insurer, regulatory, and contractual requirements.
The Mortgage Claims Recovery Specialist partners with internal departments, investors, insurers, attorneys, trustees, title companies, and third-party vendors to ensure claims are accurately prepared, submitted, monitored, and resolved. The ideal candidate is analytical, detail-oriented, and capable of managing multiple priorities in a fast-paced mortgage servicing environment.
Essential Duties and Responsibilities:
Claims Recovery & Administration
  • Prepare, review, submit, and manage Mortgage Insurance (MI), FHA/HUD, VA, USDA, Fannie Mae, Freddie Mac, investor reimbursement, and other applicable claims from initiation through final resolution.
  • Ensure claim submissions comply with all investor, insurer, regulatory, and contractual requirements.
  • Monitor claim inventories and proactively follow up to ensure timely processing and recovery of proceeds.
  • Research and resolve claim deficiencies, denials, curtailments, rescissions, and other claim exceptions.
  • Coordinate reimbursement and recovery efforts related to foreclosure, bankruptcy, property preservation, title, tax, and other default servicing activities.

Claims Analysis & Recovery Optimization
  • Review claim documentation, servicing records, and loan histories to ensure accuracy and completeness.
  • Analyze losses and identify opportunities to improve recoveries and reduce claim-related losses.
  • Assist with claim appeals and escalations when additional recovery opportunities exist.
  • Identify trends, recurring deficiencies, and process improvement opportunities impacting claim performance.

Cross-Functional Collaboration
  • Partner with Default Servicing, Bankruptcy, Foreclosure, Loss Mitigation, Property Preservation, Accounting, and Investor Reporting teams to obtain and validate claim documentation.
  • Collaborate with attorneys, trustees, vendors, title companies, insurers, and investors to resolve claim-related issues.
  • Serve as a subject matter resource regarding claim requirements, filing procedures, and recovery activities.

Vendor & Stakeholder Management
  • Coordinate with third-party vendors supporting claims administration and post-foreclosure activities.
  • Monitor vendor performance and ensure compliance with established service-level expectations.

Reporting & Compliance
  • Maintain accurate claim records, system documentation, and supporting files.
  • Prepare and distribute recovery, aging, inventory, and management reports.
  • Ensure compliance with investor guidelines, insurer requirements, company policies, and applicable regulatory standards.
  • Support internal audits, external audits, investor reviews, and regulatory examinations.
  • Perform additional duties and special projects as assigned.

Qualifications:
Required Qualifications
  • Strong attention to detail and commitment to accuracy.
  • Excellent analytical, problem-solving, and organizational skills.
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  • Effective verbal and written communication skills.
  • Ability to work independently and collaborate across teams.
  • Sound judgment, professionalism, and ability to handle confidential information.

Preferred Qualifications
  • Knowledge of mortgage servicing, default servicing, foreclosure, bankruptcy, loss mitigation, and investor reporting.
  • Experience with Mortgage Insurance (MI), FHA/HUD, VA, USDA, Fannie Mae, Freddie Mac, or investor reimbursement claims.
  • Familiarity with mortgage servicing systems and claims platforms, including ICE Mortgage Technology LoanSphere Claims and Proven Claims.

Education & Experience:
Required
  • High School Diploma or GED.
  • Two (2) years of experience in mortgage servicing, claims administration, default servicing, foreclosure, bankruptcy, investor reporting, or a related field.

Preferred
  • Associate's Degree or Bachelor's Degree in Business, Finance, Accounting, or a related discipline.
  • Three (3) to five (5) years of mortgage servicing, default servicing, or mortgage claims experience.

Computer Skills
  • Intermediate proficiency with Microsoft Office Suite, including Excel, Outlook, Word, and Teams.
  • Experience utilizing mortgage servicing platforms and claims management systems.
  • Preferred experience with ICE Mortgage Technology and Proven products, including MSP Director, Invoice Management, LoanSphere, LoanSphere Claims, and Proven Claims.

Travel
This position is primarily remote/office-based and generally does not require travel. Limited travel may be required periodically to support business needs, training, or team collaboration activities.
Why Selene?
Benefits
Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes:
  • Paid Time Off (PTO)
  • Medical, Dental &Vision
  • Employee Assistance Program
  • Flexible Spending Account
  • Health Savings Account
  • Paid Holidays
  • Company paid Life Insurance
  • Matching 401(k) Plan

The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs.
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